Kimberly J. Mitchell

Sr. Project Manager

*** ******* ***** *******

Murfreesboro, TN 37127

Phone: 615-***-****

ad4u0m@r.postjobfree.com

Summary

Professional Implementation Senior Project Manager with 28 years of experience implementing large enterprise global clients. Proven record of consistently delivering end-to-end software implementations coming in on time and on budget.

Experience

Senior Project Manager, HCM Delivery Services

AXL Global Consulting, LLC

June 2013 – Present

Provide functional management, communication, and implementation services throughout the project/service lifecycle.

Manage multiple high complexity / multi-dimensional SaaS HCM projects from sales transition to transition to support.

Ensure contract compliance.

Provide leadership to teams of cross-functional resources utilizing project management best practices.

Build effective relationships with clients, implementation teams and internal partners.

Translate project objectives and vision into clear goals for team and across projects.

Communicate project status to internal and external stakeholders, including risks and mitigation plans.

Accountable for deliverables, timeline, budget, resource management, scope of work and customer satisfaction.

Provide coaching to teams to ensure successful implementation.

Facilitate fit-gap analysis and identify process efficiency opportunities.

Partner with C-Level leadership to provide expert human resource analytics consulting and recommendations.

Manage cross functional teams to deliver excellent client service, including stakeholder management, meeting and workshop facilitation, deliverable creation and project and financial management.

Defined and implemented best practices for testing, and release management.

Develop and implement project/Program methodology, frameworks, and tools for the HR client organization.

Change Control Management.

Extensive use of Office 365, MS Project, SharePoint, Power Point, Salesforce, Zoom, Project.Co; Smartsheet and other similar project management applications.

HCM Project Manager

Infor

April 2012 – June 2013

• Management of multiple million-dollar projects.

• Understanding of application technologies and infrastructure

• Meeting and exceeding expectations for deadlines and budget; on time and under budget.

• Effective team resource management

• Extensive use of Office 365, MS Project, MS Suite, SharePoint, Power Point, Salesforce, NetSuite, Zoom, Project.Co, Planview

• Ability to Multi-task and manage several projects at a time.

• Identify risks and mitigate risk

• Facilitate issue escalation and resolution in a timely manner.

• Fit Gap Analysis

• Change Control Management

• Meet and Exceed Utilization Goals;

• Facilitate and manage forecasting, budgeting and billing for all assigned clients;

• Manage Resource assignments; and allocations

• Manage the day-to-day activities to support HR and inter-related functions. Serve as an interface between internal/external customers and the functional team members to ensure effective definition and delivery of HRIS applications.

• Partners with HR leadership as necessary to provide expert human resource analytics consulting; recommends HR metrics strategies and reports to meet business needs.

• Planning, development, testing, implementation, reporting, and user support for all implemented HR systems.

NAS TLM Project Manager - eTime

ADP

July 2010 – April 2012

• Management of multiple million-dollar projects.

• Understanding of application technologies and infrastructure

• Meeting and exceeding expectations for deadlines and budget; on time and under budget.

• Effective team resource management

• Extensive use of Office 365, MS Project, MS Suite, SharePoint, Power Point, Salesforce, NetSuite, Zoom, Project.Co, Planview

• Ability to Multi-task and manage several projects at a time.

• Identify risks and mitigate risk

• Facilitate issue escalation and resolution in a timely manner.

• Fit Gap Analysis

• Change Control Management

• Meet and Exceed Utilization Goals;

• Facilitate and manage forecasting, budgeting and billing for all assigned clients;

• Manage Resource assignments; and allocations

• Manage the day-to-day activities to support HR and inter-related functions. Serve as an interface between internal/external customers and the functional team members to ensure effective definition and delivery of HRIS applications.

• Partners with HR leadership as necessary to provide expert human resource analytics consulting; recommends HR metrics strategies and reports to meet business needs.

• Planning, development, testing, implementation, reporting, and user support for all implemented HR systems.

System Consultant/Project Manager

Ultimate Software

March 2007 – July 2010

Human Capital Management Sr. Implementation Consultant and Project Manager

Strategic Consulting, including business plan & project management.

Software Implementation in SQL environment

Business Analysis

Comprehensive database management and migration from SQL

Client Training

End to End Project Management

Facilitate issue escalation and resolution.

Facilitate and manage day-to-day activities.

Change in Scope Management

Respond to RFP

Planning, development, testing, implementation and reporting responsibilities, including user support for all implemented modules.

Facilitate Discovery Sessions and document organizational requirements.

Application Consultant, National HRMS Team

Kronos & Nextime Acquired Company

November 2003 – March 2007

Work with perspective Kronos clients to determine product fit, as well as designing and planning project implementation and training to new customers both at the customer site and in-house.

Configure Kronos HRMS applications to fit the needs of the client.

Assist with development team and client to deliver conversion of master files and balance files in accordance with a client specific implementation and project management plan.

Manage customer projects from design and set up phase to Develop corporate migration plan for smooth transition; train all applicable technical professionals as well as end user.

Extensive work in healthcare related time and labor software installations

Deliver post-sales phone and site support and trouble-shoot for all product applications in Windows environments.

Trouble shooting pc hardware and software via remote access to assist customers.

Implementation Specialist

Optimum Solutions

July 1999 – September 2003

Extensive nationwide travel to perspective client sites, with sales team, to deliver professional and concise demonstrations of Payroll, Human Resources, Applicant Tracking and Time and Attendance software.

Work with perspective clients to determine product fit, as well as designing and planning project implementation and training to new customers both at the customer site and in-house.

Assist with development team and client to deliver conversion of master files and balance files in accordance with a client specific implementation and project management plan.

Manage customer projects from design and set up phase to testing and completed implementation.

Develop corporate migration plan for smooth transition; train all applicable technical professionals as well as end users.

Deliver post-sales phone and site support and trouble-shoot for all four-product applications in both AS400 and Windows NT environments.

Director of Human Resources

A Plus Homecare, Inc.

March 1993 – June 1999

Responsibilities include, establishing and managing the Human Resources Department in a rapidly expanding home health care company.

Significant accomplishment was:

oImplemented a new HRIS system reducing errors in record keeping and improving the ability to generate usable management reports.

oReduced workers’ compensation claims by 40% by establishing a follow-up system and working closely with the insurance carrier.

oReduced sexual harassment incidents by 30% in two years.

oReduced employee turnover by 66% by using a structured interviewing and screening process that included a thorough background check.

oReduced unemployment claims by 80% in a two-year period.

oWorked closely with the CEO and legal counsel to protect the company from litigation by implementing policies and procedures that ensured compliance with local, state, and federal laws.

Education & Skills

Florida Metropolitan University to pursue BSMIT

Nashville State Technical College

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