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Customer Service Rep

Location:
Chicago, IL
Posted:
April 06, 2024

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Resume:

**** ***** ***** ** *** K

Springfield IL *****

217-***-****

ad4tyz@r.postjobfree.com

TAHISHA ANDREWIN

SKILLS

EXPERIENCE

Murphy USA Midland Tx & Springfield Il

Cashier 12/2012-9/2014

Provide customer service and run the gas station this includes stocking, cleaning, light tech support and pump maintenance and running cash register.

Home Depot, Midland, Texas

Paint Department Associate

Aug 17, 2012-April 2013

Mix Paint and providing excellent customers servic

MAXIMUS INC

CUSTOMER SERVICE

Mar 07, 2011 - Apr 09, 2012

•Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

•Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

•Check to ensure that appropriate changes were made to resolve customers' problems.

•Determine charges for services requested, collect deposits or payments, or arrange for billing.

•Refer unresolved customer grievances to designated departments for further investigation.

•Review insurance policy terms to determine whether a particular loss is covered by insurance.

•Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

•Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

•Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

•Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

AT&T MOBILITY SERVICES LLC

CUSTOMER SERVICE REP

Oct 13, 2008 - Sep 10, 2010

Accounts receivable I was in charge of ensuring that peoples bills were correct that charges were properly placed, and that collections could be collected by sometimes making payment arrangements and going over the bills to ensure they were correct.

Rent A Center, Gary, Indiana

Sales

Apr 10, 2008 - Aug 16, 2008

Sales, cashier, show room up keep some delverlies, put together

Global Employment Solutions, Chicago, Illinois

Customer Service Rep

Jan 09, 2005 - May 28, 2007

Varied

EDUCATION

Auguste Escoffier School Of Culinary Arts — Diploma

January 2022 - Present, online Balzer, Colorado campus

To obtain a culinary diploma and April, and possibly complete an associates in culinary arts in December.

Lincolnland, community college, LPN program associates

August 2014-November 2014

Had to leave school due to personal reasons.

George Henry Corliss High School

Basic high school education/drama

September 1993- June 1997



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