LORI HOLSTEIN

Fort Myers, FL *****

ad4tyv@r.postjobfree.com

239-***-****

Excellent written and verbal communication skills;

Great customer service and interpersonal skills;

Very much a people and animal person;

Ability to work independently, as well as ability to work with a team;

Good organizational and clerical skills;

Ability to work under pressure, as well as problem solving skills.

WORK EXPERIENCE

Operations Manager, Pharmacy Tech

CVS Pharmacy - Fort Myers, FL - July 2018 to Present

• Second in command after the Store Manager

• Manage the store in the absence of the manager

• Supervise and train employees

• Manage freight deliveries and receiving area

• Help drive store execution

• Help drive staff performance

• Help build customer loyalty with excellent customer service

Team Sports and Footwear Leads

Dick’s Sporting Goods - Fort Myers, FL - April 2019 to October 2022

• Focus on delivering excellent customer service

• Provide direction to teammates

• Lead by example

Display empathy and optimism

Collaborate with teammate

Overnight ER Veterinary Technician

Viscaya Prado Veterinary Hospital - Cape Coral, FL - October 2018 to April 2019

• Assist with clinical procedures

• Perform triage

• Administer medications

• Draw blood

• Assist with surgery

Maintain a clean and organized hospital

Fitness Coach, Member Services, Lifeguard, Interim Aquatics Director

Fort Myers, Bonita Springs, Beaver County YMCAs - Fort Myers, FL

December 2005 to September 2018

Fitness Coach:

• Instruct members on the proper use of the fitness center equipment

• Demonstrate techniques and form

• Observe clients and explain corrective measures to improve their skills

Member Services:

• Respond to member and guest needs

• Promote memberships and programs

• Maintain cleanliness

Lifeguard

• Safeguard all members

• Rescue distressed swimmers

• Administer first aid and CPR when necessary

• Teach swim lessons

• Keep order and discipline in the pool and surrounding areas

Interim Aquatics Director

• Manage/Oversee the Aquatics Center Facility

• Hire, train, and hone the skills of lifeguards

• Prepare schedules

Ordained Minister - Presbyterian Church USA - Pittsburgh, PA

Also serving the United Methodist Church and First Christian Church - SW Florida

April 1988 to August 2018

• Perform church rites and religious sacraments

• Perform baptisms

• Officiate weddings

• Officiate funerals

• Provide pastoral care and counseling

• Lead the congregation in the practice of their faith through preaching and teaching

EDUCATION

Pittsburgh Theological Seminary - Pittsburgh, PA

Master's degree in Divinity, May 1992

Geneva College - Beaver Falls - Beaver Falls, PA

BSBA in Business AdministrationL, May 1986

Hopewell High School - Aliquippa - Aliquippa, PA

Diploma, June 1981

SKILLS

Pharmacy Technician

Veterinary Technician Experience

Retail Store Management Exerience

Leadership

Cash Handling

Merchandising

Excellent Customer Care

Freight Experience

• Lifeguard

• Public Speaking

• Front Desk

• Clerical experience

• Team Player

• Excellent communication skills

• People-oriented

• Organizational skills

• Problem-solving Skills

CERTIFICATIONS OR LICENSES

Registered Pharmacy Technician

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