VERONICA MONTANA

**** ***** ****** ***.#* Wilmington CA, 90744

ad4tvi@r.postjobfree.com

Skilled property manager for the operations at Pilgrim Tower North, a senior residence housing 285 units. Located in the city of Pasadena, this housing complex is comprised of assets financed with diverse funding streams such as Federal Low Income Housing Tax Credit (LIHTC) program, HUD, and section 8 vouchers with Pasadena Housing Authorities.

EXPERIENCE

MAY 2018 – AUGUST 2023

PROPERTY MANAGER, RETIREMENT HOUSING FOUNDATION

Supervised staff of daily administration consisting of Assistant Manager, Compliance Specialist, Administrative Assistant, Resident Service Coordinator, 3 Maintenance Technicians as well as 2 Night Managers. Also, maintaining staff time sheets and conducting annual evaluations. Monitored tenant rent collection and delinquencies. Issuing 3/10-day notices when necessary. Monthly review of tenant ledgers to maintain and avoid accumulation balance discrepancies. Annual write-offs submitted to Regional Manager.

Facilitating the leasing process ensures the property’s initial Move in/Move out, Annual Recertification that consists of dual subsidy Tax Credit and HUD Section 8. Submissions done in a timely manner to certify by the effective dates. Managed waiting list by following the tenant selection plan and company policy.

Prepares property for all audits and inspections MOR, TCAC and REAC under Federal State and local governing agency requirements.

Processed work orders and followed up with completion of necessary repairs. Monitored and worked hands on with maintenance supervisor and maintenance team to ensure unit turnovers are completed efficiently. Obtained competitive bids from contractors/vendors for property repairs and monitored rendering services.

Highly involved with the Resident Service Coordinator in developing fundraisers for the community. Have been involved with charities such as Project H.A.N.D.S (Helping Angels Nation Donated Support) by participating with groups of the resident community hand making items and donating to local organizations such as schools, hospitals, and shelters. Organized the schedule for free Covid vaccinations in partnership with CVS. This was offered to all residents, PTN staff members and corporate employees.

OCTOBER 2009 – MAY 2018

PROPERTY MANAGER, ABODE COMMUNITIES

Abode Communities New Dana Strand Town Homes and Providence little company of Mary Wellness and Activity Center.

2

Property Manager for New Dana Strand Town Homes 46 Public Housing Authority Units, Section 8 HUD.

116 Units total. Compliant in California Tax Credit Allocation Committee (CTCAC), Home Program, Urban Futures, Housing Authority of the city of Los Angeles (HACLA (Housing Authority of the City of Los Angeles)), California Housing Finance Agency (CalHFA) and REAC. Completion of Fair Housing Training.

Manage and staff development included Assistant manager, Janitor, 2 Maintenance Technicians and Resident Service Coordinator.

Team biweekly meeting, Monthly resident meetings building and maintaining strong relationships with staff and residents. Daily property exterior inspection ensures the interior and exterior of the property is properly maintained, including Providence Wellness Center. Process rent and implemented rental increase. Enforced lease, rules, and regulations. Reviewed financial statements, managed, and monitored property budget and providence wellness center. Completed compliance report as requested. Conduct Move in certifications, initial certification, annual re-certification, and utility allowance, in accordance with the LIHTC and HUD guidelines. Generate and submit monthly, quarterly, and annual operations and financial reports to regional manager.

Ensured property is operating within the approved operating budget by monitoring all costs and contracts.

Worked hand in hand with Resident Service Coordinator overseeing computer lab and on-site tutors, Holiday events, Family summer movie night and picnic, organized property beautification. SKILL PROFICIENCIES

• Microsoft: Outlook, Word, Excel, EIV

• One Site: Rent, Annual Recertification, Interims, Move in/Move out, Process Background Check of Qualified Applicants, Maintenance Request and Review Reports

• Oracle: Management of Vendor Bills, Processing Purchase Orders and Coding Submission. Reviewed Completed Payments to Contactors/Vendors.

• NOVAtime: Employee time keeping work hours, vacation request processing and submission to payroll for approval.

• Site Audit Pro: Documentation of property projects and tracking of resident unit issues to support conclusional resolution.

EDUCATION & COMPLETED COURSES

• Fair Housing & 504 Compliance

• EIV Cyber Awareness

• Blended Occupancy Specialist

• REAC Transitions to HOTMA

• MOR Specialist

3

• Certified Manager of Maintenance & HVAC

AWARDS

• Team Leadership Award

• Manager of the Month