Frederick Ankrah

Midlothian, TX • ad4tts@r.postjobfree.com • 623-***-****

PROFILE

An accomplished and forward-thinking Security Operations professional, currently working as an analyst in a closed SOC environment where I use security tools like SIEM, EDR/XDR, IDS/IPS, Firewall and OSINT. I also bring about 17 years of experience as a Business/Systems Analyst, enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. A knowledgeable innovator known for recommending new technologies to enhance existing systems and suggesting new systems. Results-oriented, skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow, and production by uncovering trends affecting business success, and experienced in process improvement with a proven track record of successfully streamlining business operations and reducing costs. A great team-player, collaborates with other members of the SOC team and other cross-functional teams.

TECHNICAL SKILLS AND TOOLS

Security Tools: Security Information and Event Management (SIEM) tools-Splunk Enterprise Security • IBM QRadar SOAR • Nmap • SentinelOne • CrowdStrike Falcon • Next-generation firewall (NGFW) – Fortinet • Phishing Email Analysis (Proofpoint)

• Jira Ticketing • Reporting – TheHive • VirusTotal • AnyRun • Vulnerability scanning and assessment - Tenable OI/Nessus • IBM X-Force • Cisco Talos • MX ToolBox • AbuseIPDB • Joe Sandbox • CyberChef • CyberGordon • Armis • Metasploitable.

Networking: Packet Analysis with Wireshark (PCAP) • DNS • WHOIS • Virtual Box (VM) • TCP/IP • Intrusion Detection Systems (IDS) • Intrusion Prevention Systems (IPS) • Web Application Firewall (WAF) • Open-Source Intelligence (OSINT).

Frameworks: MITRE ATT&CK • NIST • OWASP TOP 1O • Cyber Kill Chain.

Operating Systems: Windows • Linux • Mac.

Technology: Microsoft Office Suite • Google Docs • SharePoint • ServiceNow

Soft Skills: Critical Thinking • Problem Solving • Team Player • Detail Oriented • Emotional Intelligence • Requirements Gathering • Agile and Scrum Methodologies.

Other Skills: Network Security Monitoring • Incident Response • Threat Intelligence Analysis • Security Incident Handling • Forensic Analysis • Malware Analysis •

• Risk Assessment • Security Policy Enforcement • Critical Thinking • Requirements Gathering • Kali Linux • Home Lab -Virtual Machines.

PROFESSIONAL EXPERIENCE

Cyber Security Operations Center Analyst CyberNow Labs – (2024 - Present

Maintain awareness of cyber security threats by reviewing daily news updates and bulletins from leading cyber security information sources. Foster a positive work environment through excellent customer service and collaboration.

Monitor and analyze security logs, events, offenses, and incidents to identify potential threats and vulnerabilities within the network infrastructure using SIEM tools like IBM QRadar and Splunk. Used EDR/XDR tools such as SentinelOne and Crowdstrike.

Investigated suspicious emails with Proofpoint. Recorded details of investigation and created executive reports using TheHive, a Security Incident Response Platform and Jira ticketing software. Respond to security alerts, conduct investigations,

and implement remediation actions to mitigate cyber threats and breaches. Also provided recommendations for remediation of identified vulnerabilities and fine tuning of rules where applicable to minimize the number false positives.

• Hands on proficiency in analyzing network traffic with Wireshark-PCAP.

• Used Nmap and Tenable Nessus for vulnerability scanning and assessment.

• Identified and reported indicators of compromise (IOC) using the above tools and methods.

• Collaborated with members of the SOC team in malware analysis and threat mitigation.

• Strong communication, critical thinking, analytical and problem-solving skills, very curious, and always willing to learn old, new, and emerging technologies and security tools.

• Good knowledge of network protocols (TCP/IP, UDP).

• Worked with cross-functional teams to ensure compliance with industry standards and regulations.

• Collaborate with cross-functional teams to develop incident response procedures, enhance security measures and in incident response.

• Hands on proficiency in Next-generation firewall (NGFW) – Fortinet-FortiGate.

• Hands on experience with Splunk Enterprise, QRadar, Proofpoint, SentinelOne, Armis, Crowdstrike, Tenable IO, Tenable Nessus and Acunetix.

IT Systems Analyst Consultant/Agile Practitioner - Optum Technology-UnitedHealthcare – 2010 - 2024

As a member of a Global Agile Scrum Team, I actively contributed to various Agile/Scrum-related activities, enabling regulatory and enhancement project delivery within time and budget constraints.

My responsibilities included monitoring and processing Medicaid encounter data across multiple states, conducting file reviews, investigating processing issues, proposing and providing

recommendations for process improvements. Assisted in code development, Unit and System testing, documented findings, prepared reports utilizing Oracle PL/SQL and Microsoft Office Suite of tools,

and presented these reports to stakeholders during Sprint Reviews. Provided help to other team members as needed to complete a Sprint or project successfully.

• Facilitate Agile methodologies and practices within project teams, ensuring efficient collaboration, continuous improvement, and timely delivery of high-quality IT solutions.

• Serve as a liaison between technical teams and stakeholders, translating business requirements into technical specifications and ensuring alignment between IT solutions and organizational goals.

• Gathered requirements, wrote technical specs, conducted analysis and implementation of complex business strategies, and tested code changes. Kept track of projects, user stories and other project artifacts using Broadcom’s Rally tool.

• Managed EDI and SFTP connections, ensuring accurate and timely exchange of Medicaid claims between vendors and the organization and facilitated the transfer of adjudicated claims data to multiple states and federal claims systems

via flat files and various EDI file formats including Ansi X12, 5010 and NCPDP file formats.

• Drive process optimization: Identified inefficiencies within existing workflows and developed innovative solutions to streamline operations, enhancing productivity and profitability.

• Mentor junior analysts: Provide guidance and support to junior team members, fostering professional growth and ensuring alignment with best practices in User Story writing and other Agile/Scrum methodologies.

EDUCATION

Bachelor of Science: Cybersecurity and Information Assurance – In Progress.

Western Governors University,

Salt Lake City, UT.

High School Diploma.

Accra Academy Secondary School,

Accra, Ghana.

CERTIFICATIONS

• CompTIA Security+, 2023.

• Certified Information System Security Manager (CISM) – Pending.

• Certified Information System Security Professional (CISSP) – Pending.

• Leading SAFe® 6.1 – Pending.

• Certified Scrum Master (CSM), 2022.

• Business Analyst Training – Elicitation, Analysis & Documentation (PM Centers USA), 2007.

• Web Development Fundamentals - MTA 98-363 C#, 2012.

• Microsoft® Certified Professional, 2012.

• CompTIA Network +, A+, 2001; 2011.

ASSOCIATIONS

ISACA Member

ISC2 Member

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