Katrina D. Washington, CAP

***** ***** ****

Fort Washington MD 20744

Cell – 571-***-****

E-mail – ad4tri@r.postjobfree.com

Summary

Results oriented with a desire to do more than is required in a job. Strong interpersonal skills with an ability to work effectively with people in a variety of fields. Highly productive achiever who works well with little supervision and learns quickly.

Employment

2006 – Present THE PETERSON COMPANIES Fairfax, VA

Sr. Executive Assistant to EVP of Asset Management, Marketing & Operations, Office Manager- National Harbor Project, Oxon Hill, MD

Serves as the principle personal and administrative support to the Executive Vice President of Asset Management, Marketing & Operations for the Peterson Companies National Harbor Project. Duties range from standardized office support assignments to performance of administrative duties involving decision making and judgment. Public contact is a major component of this position, both internal and external to the organization. The position requires contact with project staff, executives and managers of other units within the organization, representatives of other state and local agencies, clients, service recipients, elected/appointed representatives, and the public. Responsible for coordinating business functions of the department which includes personnel administration, office coordination, and budget monitoring and management.

Interpersonal Skills

Manages access to the Executive Vice President of Asset Management Marketing & Operations by screening calls and visitors to determine appropriate course of action. Serves as a liaison, with delegated authority, between the EVP of Operations and subordinate units (Property Management, Marketing, Security, Janitorial, Engineering/Facilities Maintenance, Marina, and Parking) by relaying instructions and information and following commitments through to completion. Interacts and communicates with a strong degree of judgment and discretion.

Knowledge - Program

Demonstrates an awareness of the programs, operational structure and EVP of Operations’ scope of responsibilities. This position requires an awareness of specific functions and staff assignments within the organization. Demonstrates working knowledge of policies, procedures, and processes required within the project. Demonstrates familiarity with rules, regulation, and laws affecting the project.

Problem Solving

Identifies and resolves problems that would not require EVP of Operations direct involvement. Problems are addressed in accordance with priorities, policies, commitments, and project goals. Researches and makes recommendation on unusual and novel situations.

Planning & Organizing

Maintains EVP of Operations calendar, schedules appointments without prior approval based on knowledge of his responsibilities and issues of importance. Locates and assembles information for various reports, briefings, and conferences. Makes travel arrangements. Katrina D. Washington Page 2 of 3

Communication - Written

Independently researches, develops and drafts letters, memos, and reports to communicate the EVP of Operations’ decisions, ideas, and agenda.

Information/Records Administration

Manage and monitor a variety of information impacting the EVP of Operations’ responsibilities. Researches information to support conclusions and recommendations. Establishes and maintains paper and electronic files and records for the EVP of Operations.

Budgeting

In conjunction with the EVP of Operations, advises subordinate units on fiscal matters such as budget planning, budget analysis, and funding sources. Monitors and reconciles departmental budget and tracks travel and office expenditures.

2005 – 2006 - Office Hospitality Coordinator/Office Manager - Peterson Development Company - National Harbor Project, Oxon Hill, MD

Supported a 20-person office and managed a staff of one individual

Organized and maintained a schedule of over 30 meetings within a 2 week time period

Updated website content

Maintained National Harbor interest database

Trained new employees on interoffice procedures

2003 – 2005 - Administrative Assistant -

Peterson Retail Management - Fairfax, VA

Provided support to the Director of Retail Property Management along with a support staff of six Property Managers

Managed calls and provided problem resolution to over 400 tenants in both Virginia and Maryland

Trained new Administrative Support staff as we opened new on-site offices

Maintained logs of pertinent information for the various centers

Served as on-call back-up to Property Managers and Director Education

2023 Mass Injury Incident Tabletop Preparation (Facilitators In-House Course) National Harbor, MD Emtrain Online HR, Compliance & Harassment Training (Online Certificate Program) National Harbor, MD Preventing Workplace Harassment 12-US30A

2022 Leadership Training with Edward Pallas, Ed.D. (Facilitator In-House Course) National Harbor, MD Certified Executive Coach

Emtrain Online HR, Compliance & Harassment Training (Online Certificate Program) National Harbor, MD Workplace Safety

Code of Conduct

Preventing Workplace Harassment 11-US35(u)Annual

Conflict Resolution

Katrina D. Washington Page 3 of 3

2021 International Association of Administrative Professional (IAAP) (Proctored Exam) Kansas City, MO Obtained NCCA-accredited credential Certified Administrative Professional Designation (CAP) Everything DiSC Work of Leaders Learning Experience (Facilitator & One-on-One Coaching) National Harbor, MD Diversity Equity & Inclusion (DEI) Workshop For Leaders (Facilitator In-House Course) Fairfax, VA Equity, Inclusion & The Work-Life Experience Fairfax, VA 2020 Anti-Harassment Manager Program (Facilitator – In-House Course) Fairfax, VA Recovery from Chemical Attack & Vehicle Borne Improvised Explosive Device National Harbor, MD Tabletop Exercise Collaboration Between Public & Private Partners 2004 Life Lessons Seminars Fairfax, VA

Facing Ethical Challenges (In-House Courses)

Providing World Class Service: It Begins Within (In-House Class) Teaching Buffalo To Fly Like Geese: Leadership & Teamwork (In-House Class) 2001 Interactive Intelligence Chantilly, VA

EIC 1.3 Basic Reporting (On-Line Class)

Certified in retrieving call statistic report data from the telephone system's SQL database Interactive Intelligence Indianapolis, IN

EIC 1.3 System Administration Certification Class (3 Days) Certified EIC System Administrator

1995 Northern Telecom Richardson, TX

Meridian 1 Option 21-81 Maintenance School (5 Days) Certified Nortel Maintenance Technician

1994 Northern Telecom McLean, VA

Meridian 1 Option 21-81 Database For Technicians (10 Days) Certified Programming Technician

1990 Stonewall Jackson High School Manassas, VA

High School Diploma

Awards Received

MVP Award, December 2011 (The Peterson Companies)

5-Year Service Award, December 2008 (The Peterson Companies)

Cavalry Award, December 2006 (The Peterson Companies) References

Furnished Upon Request

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