Customer Service Network Engineer

• Implementing WLAN, Wi-Fi and EMF Site Surveys and

Spectrum Analyses

• Optimising On-Site WLAN, Wi-Fi and LAN

• Supporting clients with an optimal WLAN installation and implementation

• Preparing detailed English-language reports

• Troubleshooting and installing wireless networks

• Identified network capacity shortages and provided high bandwidth and dynamic

• Service WLAN requests from various industries.

• Tested controllers from Cisco, Trapeze.

• Managed lab of routers, switches, APs, controllers.

• Drafted technical notes and edited white papers.

• WAN SDWAN routers installations and configurations Wireless/ SD-WAN/ Network Engineer BT World

*****.******@**.***

A y o u b C h b a n i

2018 – Present NATO, DHL, Euroclear, Skeyes, Solvay, ST Gobain.

+33 6 33 04 87 77

Dunkirk, France Visio/MPLS / Security/ Network Engineer BT Europe

• Intake Manager, prioritizing and coordinating work for the Firewall team.

• Prepared, configured and managed firewalls (ASA, FortiGate, Checkpoint, Stormshield).

• Provided support and troubleshooting on network security.

• Created network and security documentation.

• Configuring routers, creating new VPN's, IPSec tunnels

• Intake Manager, prioritizing and coordinating work for the Videoconferencing team.

• Prepared, configured, and managed Endpoints/Infra (Polycom and Cisco Telepresence).

• Provided support and troubleshooting on sites.

• WAN MPLS routers installations and configurations

• Configuring routers, creating new VPN's, IPSec tunnels 2007 – 2018 Alstom, Legrand, DCNS, Nestle, PepsiCO, BMS, Commerz Bank, BNP, Societé General, RANDSTAD

• Review network design and configuration and make recommendations to improve functionality, quality, and throughput

• Deliver related Network Engineering services associated with the planning, deployment, installation, administration and management of data and VoIP networks

• Assist with the installation planning and maintenance of network cabling, including MDF and IDF closets

• Collaborate with network engineers or administrators to ensure that VoIP traffic does not interfere data traffic

• Analyze our current Telephony environment and propose, manage projects

• Demonstrated problem-

solving ability.

• use appropriate tools to

debug complex

problem.

• Strong communication

skills, oral and written.

• Sense of urgency.

• maintains a sense of

'problem ownership' to

drive to successful

resolution.

• an efficient and effective

approach to the highest

of customer's

satisfaction.

• Capable of juggling

several priorities in a

high pressure.

• Entrepreneurial, self-

motivated

Field Project Engineer

• 3+ years’ experience in a customer support, sales engineering, or equivalent role with experience building and managing strong customer relationships.

Wireless/ VOIP Network Engineer CS France

1998 – 2007 SFR, DCNS, Carrefour, LVMH, IGR, EDF,

THALES,BNP, TOTAL, Bouygues Telecom

20+ years’ experience in a customer support and integration engineering.

Travel, Cinema

Mining, Cryptos

Fitness, Body Combat

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