Customer Service Team Members
Resume:
SHANA REAGIN
**** *** ***** ****** **. Loganville GA, 30052
**********.**@*****.***
Objective
To find a facility who will allow me to utilize my outstanding customer service, help with achieving operational excellence, and treat every person with honor, dignity, and respect.
2021- 2024 Hitachi Astemo Monroe, GA
Warehouse Supervisor
Support Group Leads
Support Team Members
Warehouse Schedules
Team Progressions
Disciplinary Actions for Individuals
Oversee Operations in Warehouse and Production Settings
Shipping clerk functions
Oversee all Inbound also Outbound shipments
2020-2021 Hitachi Astemo Monroe, GA
Warehouse Group Lead
Support Warehouse Team Members
Acting Supervisor for all shifts
Help with Team needs to support their assignments
Support Assembly with the material they need to assist their lines
08/20/2018 to 2020 Hitachi Automotive Monroe,GA
Material Handler (Warehouse) .
Support assembly with getting product to the lines.
Stock the Warehouse shelves with small parts from the dock
Clear the docking area of small parts.
Functionally direct, train, assist and/or substitute for other material handlers.
Maintain the Repack area of product.
09/19/2010 to 06/20/2017 Wal mart Snellville, GA
Dept. Manager
● Greeting every customer with a smile
● Provide excellent customer service to each customer.
● Educate the dept. on policies and procedures.
● Perform opening & closing daily duties & data entry.
● Recognized for being a quick learner and learning new policies
● Working on a dept manager level
● Working with individuals to help them further their career goals and tasks daily
2005 to 2010 Sprint Lithonia, GA
retail consultant
● Open store, count safe, count registers, prepare daily sales, & customer appointments
● Back-office management including inventory count, merchandise shipping & receiving, & filing end of day reports, also prepared for corporate audits to ensure passing scores
● Front office duties including running an orderly sales floor at peak hours, compliance with all trainings
● Met & exceeded sales quotas each month
2000 to 2005 Atlanta Cutlery Conyers, Ga
customer service rep
● Provided excellent customer service to customers
● Handled incoming and outbound calls to provide catalog ordering easier
● Answered emails assisting customers with product knowledge
Education
05/2005
DIPLOMA Cornerstone Kenesaw, GA
References are available upon request
Contact this candidate