THOMAS S. FORTNER

**** **** ******* *****

Odessa, Texas 79762

817-***-****

ad4tni@r.postjobfree.com

Technical Skills:

Networking Expertise:

l Thirty-seven years in TCP-IP routed networks and cross-platform connections l Thirty-seven years in UNIX System V, Linux, SCO UNIX, Solaris 2.x -10 l Thirty years in Windows 2003, 2008 and Macintosh System 7.x-10.x Operating Systems, including Windows Terminal Server (Citrix included in Win2Kx Server) l Fifteen years in Windows 2000 and Windows 2003 Active Directory l Twenty-six years in cross-platform networking (hardware and software) in UNIX, AS/400, Windows, Mainframe and Macintosh environments (LAN & WAN) l Three years with Cisco Voice Over IP Telephony Systems and basic Cisco switch configuration l Seven years with VMware ESX Server and Workstation l Five years with Crossbeam X series and C series

l Twenty-seven years in disaster recovery planning/preparation/implementation l Ability to assess and troubleshoot high severity incidents l Highly experienced with the Event Management process. l Experienced in analytical expertise, attention to detail, excellent critical thinking Software Expertise:

l Architect network and security solutions for multi-domain customers l Check Point Firewalls on Check Point, Nokia, Solaris, x86 Servers and Crossbeam hardware l Microsoft SQL Server and Sybase SQL Server

l Microsoft Office, designed applications in Microsoft Access l Microsoft Exchange 4.0-2008 including disaster recovery l Microsoft Active Directory and other LDAP security databases l Symantec Backup Exec, ArcServe and other disaster recovery tools l Frequently provided Software Instruction in a Classroom Setting l Imperva Web Application Firewalls and Database Firewalls l Familiar with Bluecoat proxies

Hardware Expertise:

l Assemble and upgrade Sun Computers, IBM PC's and compatibles and Macintosh computers Experience:

Novartis/Alcon

Network Security Architect December 2016-January 2018 Planning, testing and documentation for migration of all outsourced Check Point devices from British Telecom to Novartis personnel, design security environments with Check Point and Bluecoat appliances as required.

Novartis/Alcon

Network Security Architect March 2015-December 2015 Taught myself Bluecoat proxy with Bluecoat PDFs, a proxy appliance and a series of Bluecoat videos on youtube.com, tested Bluecoat Cloud Proxy solution accessed via Check Point VPN, assisted in deployment of a global server patching strategy, evaluated and reported on enterprise firewall management tools.

Imperva, Inc. March 2013-October 2014

Senior Support Engineer

Supported Imperva Web Application Firewall and Database Firewall customers via on-site, phone, WebEx and email support in high security networks, including Department of Defense, US Government, financial and law enforcement systems, as well as customers in Latin America, Europe and Asia. Guavus, Inc. June 2011-February 2013

Solution Delivery and Support Engineer

Architect and design, install, configure and support Guavus real-time bandwidth utilization reporting solutions (hardware and software) in Verizon's government services data centers, provide support on-site and phone support as needed. Work with Verizon staff to create and implement change management documentation. Gather debug information for developers and assist in troubleshooting issues. City of Fort Worth, Texas November 2010-April 2011 Senior Networking Engineer

Architect and implement firewall solution for Super Bowl XLV. Prepare, test, install and support a Check Point security solution for the Joint Emergency Operations Center for the City of Fort Worth, Tarrant County, the Texas Department of Transportation and the other cities of Tarrant County, assist lead infrastructure engineers in diagnosing and resolving complex networking and security issues in the existing City networks and domains. Trained junior security engineers as needed (mentor role). Assisted in configuration and testing of Nortel switch configurations as required by the project. Contract through Cedent Consulting.

Check Point Software August 2005-November 2010

Diamond Customer / Escalation Support Engineer

Architect Check Point security solutions for Check Point's largest multi-domain customers. Provided technical support via on-site, telephone and email to diamond support customers for Check Point's firewall solutions, including VPNs, NAT and clusters on the Nokia, Nortel, Solaris and Linux platforms. Supported Provider-1 for major accounts including disaster recovery on both Solaris and Linux platforms. Built and maintained diagnostic labs in VMware and on physical computers. Diagnosed and recommended solutions for problems in the configuration and delivery of the InterSpect appliances. Supported Check Point Diamond accounts such as Verizon Wireless, AT&T, T-Mobile, Perot Systems and J.P. Morgan/Chase, trained junior engineers at customer sites and at Check Point as opportunity arose. Tested interoperability issues with Cisco and other switch and router manufacturers. CapitalOne Auto Finance June 2005-August 2005

Network Project Engineer

Created Engineering Design and Implementation Specification documentation for installation and implementation of an EMC DMX 3000 storage array. Resolved Check Point firewall problems preventing data migration from Foothills Ranch office to servers and a mainframe in Plano. Prepared Sun Servers for installation and implementation. Contract through Global Consultants, Inc. CapitalOne Auto Finance July 2004-May 2005

Network Project Engineer

Architect upgrade path for CapitalOne Auto Finance's Windows 2000 network and Exchange Server 5.5 email system for upgrade to Windows 2003 Server and Exchange Server 2003. Diagnosed Active Directory supportability issues, Exchange server data corruption problems, identified and deleted unused user and computer accounts, Exchange mailboxes, public folders, organizational units and application accounts. Prepared one forest in Plano, Texas to assimilate the user and computer accounts from another forest in San Diego, California. Worked within a highly disciplined change control process that required carefully documented changes, step by step instructions to implement the changes, backout preparations and details lists of expected results. Diagnosed Active Directory replication problems between the Plano and Tampa, Florida sites. Diagnosed and helped resolve DNS problems causing workstations to be unable to locate servers and resources. Built and maintained Vmware ESX Server to create virtual copy of production domain controllers and Exchange servers for test environment. Successfully migrated domain controllers from Windows 2000 Server to Windows Server 2003 without downtime. Designed and tested configuration changes to Check Point firewalls and Cisco switches as required by the projects. Contract through Kforce Technical Staffing.

Teksystems May-June 2004

Senior Network Engineer

Diagnosed and solved LAN and WAN issues for a mental health facility related to poor performance of an H.323 video teleconferencing system and Cisco network equipment, resolved V- Tel client terminal resolution and connectivity issues, diagnosed infrastucture and Windows 2000 server problems, including Active Directory and Exchange Server 2000 issues and HIPAA compliance matters, and made recommendations of possible solutions to senior management. Diagnosed and solved Active Directory problems created by migration to Windows 2003 Server for Manheim Auto Auction at four of their auction sites. Plexent Technology Group December 2003

Senior Network Engineer

Beta tested a Linux/UNIX and Windows Application server for Plexent Technology Group and their customer, Permeo Technologies on a short-term contract. This application runs on Linux and Windows, and uses Linux and Windows clients, so my cross-platform networking skills added unexpected value to all parties involved in the development and testing of Permeo's Application Server Gateway. Qualitech Business Solutions February 2003 – August 2003 Senior Network Engineer

Designed, tested, implemented and supported computer networks for small to medium size businesses, as well as served as a bench technician and a pre-sales engineer. These networks were mostly Windows 2000 and Windows XP environments including Windows Terminal Server, but some included Macintosh servers and workstations, AS/400s, Data General UNIX and Red Hat Linux systems. Upgraded Windows 2000 servers to Windows 2003 including Windows 2003 Terminal Servers. Developed, installed and supported HIPAA compliant environments for orthodontics practices and trained users on best practices. Migrated Netware servers to Windows 2000. Used Crystal Reports as part of an inventory database reporting tool. Solved issues in Active Directory, DNS, DHCP, WINS and SMTP. Planned disaster recovery procedures and implemented required tape and optical technologies for sound business practices and HIPAA compliance. Supported Cisco switches as required.

Retalix Corporation December 2002

Linux Instructor

Wrote the curriculum and taught the Red Hat Linux operating system to support Engineers and Managers, helping prepare them to support their application that they have ported from Windows to Red Hat 7.0. The Criswell College June 2002 – December 2002

Network Engineer

Provided support for Windows 2000 servers and developed procedures for rapid workstation deployment that included Symantec Ghost and Windows 2000 Terminal Server. Improved their security and remote workstation accessibility through installation of VPNs to key locations. Resolved many server operational issues such as problems with Active Directory, WINS, DNS, DHCP, Symantec Antivirus, Exchange 2000 and daily backups and built a supportable student domain for email and printer sharing. Solved interoperability issues with Southwestern Bell web servers, DSL and DNS servers to enable a replacement web site to resolve to the criswell.edu domain. Supported Cisco VoIP telephony and switches. Vecta, Division of Steelcase, Inc. July 2000 – December 2001 Network Engineer

Responsible for all computer and network operations in a Windows NT, Solaris and AS/400 environment except programming support for the AS/400. My department supported the Windows NT, Win2K and Terminal Servers and Solaris servers, Ethernet infrastructure and Macintosh, Windows NT and Windows 9x workstations. Planned and implemented the expansion of their Ethernet network to include the newly remodeled training room and show room and purchased and installed the Cisco switches use to support that expansion. Designed and supported their firewall, WAN and regional office firewalls, wireless networks, SQL Servers and Microsoft Exchange email system. Installed and supported McAfee ePolicy Orchestrator and Veritas Backup Exec on Windows and Solaris. Used Crystal Reports as part of an inventory database reporting tool. Recovered virus corrupted LanMan user database and converted it to Active Directory. Final project was the replacement of the file/print and Exchange servers with a Sun E450 running Solaris 8.0 and Lotus Notes 5.0 to eliminate the threat of Visual Basic worms and viruses. The Criswell College February 2000 – May 2000

Network Administrator

Responsible for all computer operations in a high security Windows NT LAN that housed student academic and financial records, accounting data, and theological and technical papers, books and academic productions. Recovered all data successfully when a design flaw in the server drive systems caused all production servers, including the Exchange Server, to fail and lose the contents of their hard drives. Installed and supported Veritas Backup Exec and Computer Associates Cheyenne antivirus centralized management tools.

Allied Riser Communications November 1999 – January 2000 Senior Network Engineer

Short-term contract as one of their LAN and WAN administrators. Responsible for all of their UNIX and Linux servers, their Windows NT servers, and their three Microsoft Exchange email servers. Developed and documented their Exchanger server disaster recovery procedures after several weeks of testing in their lab in preparation for anticipated problems with Y2K.

Nortel Networks April 1999 – August 1999

Senior Network Engineer

Short-term contract as a Microsoft Exchange 5.5 administrator. Was responsible for the proper operation of 50 Exchange servers distributed throughout the western hemisphere. Duties included the regular maintenance procedures, analysis of server up-time numbers, crisis intervention and support of 87,000 Exchange users.

Microsoft Corporation December 1997 – February 1999 Technical Account Manager

Responsible for managing the technical resources in Microsoft Premier Support and matching those resources to the needs of the Microsoft customers. Required to understand difficult technical problems and know how and where to obtain answers to those problems and, if necessary, press for the software developers to write patches and fixes to solve problems. When a problem was so complex that it required weeks to solve, contacted the chain of command at the customer's office to ensure supervisors that all possible resources were being allocated to solving their problem. Maintained regular contact with the customer's personnel and ensured that communication flows so that Microsoft and the customer were working together to meet the customer's computing needs. Samsung Telecommunications February 1997 – December 1997 Senior Network Engineer

Consulting assignment responsible for installing 21 NT Servers, 75 NT Workstations, and supporting Solaris Servers and Workstations, AIX server and Windows 95 Workstations. Also installed two Linux Servers using Samba to provide file and printer sharing between the UNIX and Windows environments and run the DNS services. Assisted in the design and installation of their switched Ethernet backbone, replacing previous shared Ethernet infrastructure. Installed and supported ArcServe backup software, and later replaced it with Veritas Backup Exec. Installed and supported Windows RRAS dialup servers. Installed web- based location mapping software and set up a Netware 4 server for testing Samsung Ethernet cards. Created and maintained their backup procedure for all NT Servers. Built the Solaris/Windows interoperability with Hummingbird Exceed that provided the environment on which the PCS cell phone technology was developed.

Infotrain Services, Inc. February 1996 – February 1997 Network Administrator

Installed and supported three LANs composed of seven Windows NT Server servers, a Linux proxy server, an SCO UNIX server, and 75 workstations in three locations all running Windows for Workgroups, Windows 95 and Windows NT Workstation. Installed and supported dialup connections via RRAS. Taught classes at Bell Helicopter, Texas Instruments and Infotrain locations on operating systems and MS Office applications when needed. Was also responsible for overseeing vendors and maintain all Infotrain computer hardware. Used Crystal Reports as part of the workstation software-reporting tool. Final assignment (lasting 6 months) was to Texas Instruments in the Defense Systems and Electronics Group acting as LAN Administrator for their Windows NT Servers and Workstations, and their Windows 95, UNIX and Macintosh workstations and network support. Rebuilt two of their three Windows NT servers, installed and supported McAfee antivirus, scripted NTBackup to archive their data to tape running as an “at” job. Held Department of Defense Confidential security clearance on this assignment. Infotrain Services, Inc. February 1995 – May 1995

Software Training Instructor

Provided instruction in classes at Texas Instruments, Bell Helicopter and Infotrain locations on operating systems, hardware, software and networking environments from a curriculum written by Infotrain. Mobil Oil Corporation April 1993 – January 1995

Help Desk Computer Support Technician

Supported 2500 IBM PS/2s, Dell and Compaq Computers for any hardware, operating system or software repairs, replacements, installs and, to a degree, user training. Collaborated with computer users on a daily basis and co-operated with and provided diagnostic assistance for the LAN administrators. Supported and installed IBM 3270 terminal emulation software for Coax, LAN and both synchronous and asynchronous dial up. Set up computers running several versions of DOS, MS-Windows, and OS/2 1.x and 2.x as needed. Supported HP 3000 dial ups via TCP/IP. Installed printer sharing systems and serviced printers, video beam projectors and laptop docking stations. Installed and configured a Sun SPARC Station 10 on the LAN backbone running HP OpenView and installed and configured a 486 clone running SCO UNIX and Windows NT on the backbone. Created and maintained standard workstation configurations and managed user accounts and applications for four LANs (2 OS/2, 2 Netware). Christian Medical and Dental Society January 1990 – August 1992 Computer System Administrator

Replaced an existing UNIX installation with 4 i486 computers running UNIX, networked them to 9 MS Windows computers with TCP/IP and NFS, selecting hardware and software, wiring terminals and network cables. Provided all "help desk" type support, ran reports, printed envelopes and mail merged letters, supported all UUCP and DOS dial ups, installed, connected and serviced all printers. Built UNIX kernels and configured each machine for maximum performance. Maintained tape backup procedures. Laid the foundation for the ministry to move from their "C" based flat file database system to a Progress relational system before being replaced by a Programmer/System Administrator. Was responsible for all hardware, operating system and software evaluation, installation and support for each of the nine regional offices, and provided help desk support for all nine offices. Wrote shell and awk scripts to configure data for reports, mailings, print jobs or importation into PC-File for the regional office's membership databases. Education:

The Criswell College; Dallas, Texas

B.A. - May, 1987

M.A. - May, 1991

Richland College; Dallas, Texas

Course work in Computer Science

Southwestern Baptist Theological Seminary; Fort Worth, Texas M.Div. - May 2016

Additional Work in the field of Computer Aided Bible Translation Certifications:

Microsoft Certified Professional – 1996

Check Point on Crossbeam Systems - 2006

Check Point Certified Security Administrator - 2007 Check Point Certified Security Engineer - 2007

Check Point Certified Security Engineer Plus – 2008 Check Point Certified Master Architect - 2008

Imperva Certified Web Application Firewall - 2014

Honors:

Ordained to the ministry by First Baptist Church, Dallas, Texas - 1987 Conference Speaker:

Interactive UNIX Systems; Stouffer Hotel, Dallas, Texas

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