Saif Khan

South Ozone Park, NY, ***** • 516-***-**** • ad4tlw@r.postjobfree.com • https://www.linkedin.com/in/saif518/

EDUCATION

Baruch College/CUNY, Zicklin School of Business New York, NY

Bachelor of Business Administration, Computer Information Systems Expected May 2024

Queensborough Community College/CUNY Bayside, NY

Associate of Science in Business Administration May 2020

Certifications:

Data Science and Machine Learning, Agile IT Tech February 2022

Business Analytics, Agile IT Tech February 2022

Data Analytics, Brainstation December 2021

Python Programming, Brainstation November 2021

Data Analytics, General Assembly July 2021

SKILLS

Functional Skills: JIRA, Asana, Agile Methodology, SDLC, and Tableau

Technical Skills: SQL, Python, Machine Learning, Excel, and HTML

EXPERIENCE

ROCS Grad Staffing – Quick International Courier August 2022 – Present

Operations Specialist Jamacia, NY

Dispatching over twenty shipments daily to ensure on-time delivery, while maintaining cost targets, communicating, and updating clients through phone and email correspondence

Data entry as needed for flight information and order details to inform customers and agents, as well as working with third party agents and airlines to resolve any issues that may cause delays for shipments, resulting in timely deliveries

Monitoring over two hundred emails daily for the operations department, and assigning tasks for employees to ensure all operation functions are completed

Managing operations milestones for high profile accounts, while sustaining effective and efficient deliveries, and running reports for client and department updates

Maintaining tracking for Domestic and International shipments, as well as Import and Export, to ensure timely deliveries

Alison’s Montessori July 2017 – September 2021

Shipping Management Mahwah, NJ

Managed a team of 5-10 employees in assembly, packing, and shipping of packages to ensure timely delivery despite layoffs and staffing shortages

Prepared paperwork for the scheduling, routing, and delivery of over 100 orders daily while ensuring safe storage of products and accurate record-keeping, resulting in high customer satisfaction

Trained new employees in company systems and policies to ensure a smooth onboarding and to quickly increase production levels

Monitored inventory levels and replenished supplies as needed to guarantee the smooth operations and consistent production standards were met

Worked with UPS, USPS, and FedEx software to ship and track shipments

ACADEMIC PROJECTS

Prediction of Factors Influencing Low Profit of Superstore, Brain Station December 2021

Used Tableau to display shipping costs against sales prices and categories to visualize sales and make effective business decisions

Compared shipping costs against store’s products and saw an uprising in shipping costs affecting sales, specifically the furniture items because of the weight and bulk, resulting in a need for a reassessment in company’s logistic analysis

Created Dashboards using different visuals in Tableau, Baruch College July 2023

Created different graphs such as map graphing, dual axis slope graphs, heats maps, for Tableau Public projects, such as video games and health care datasets

Python Sklearn Projects, Agile IT Tech February 2022

Used Linear Regression to predict house prices for a real estate dataset

Used Logistic Regression to diagnose patient with cancer

Used Clustering to separate spendings vs income of employees to see who was more suitable for advertisements

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