Post Job Free

Resume

Sign in

Customer Service Front Office

Location:
Upper Marlboro, MD
Posted:
April 06, 2024

Contact this candidate

Resume:

Jasmine Calvin

240-***-****

ad4tky@r.postjobfree.com

CAREER OBJECTIVE

Versatile candidate with vast experience providing outstanding customer service and office support. Proven ability to handle a variety of tasks with accuracy, efficiency, and a high degree of professionalism. Demonstrated expertise in managing front office operations such as greeting visitors, answering phone calls, taking messages, and scheduling appointments. EXPERIENCE

Kinder Care – Lead Teacher, Three-Year-Olds Classroom March 2021 - Present

● Organized and used variety of teaching techniques, maximizing individual and group learning.

● Managed student behavioral issues to optimize classroom learning environment.

● Motivated and engaged students, developing skills and knowledge for academic foundation.

● Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students.

● Coached students in developing critical thinking skills through group activities and projects.

The Joy of Learning Center – Lead Teacher for Pre-Kindergarten, Toddlers, and Infants February 2016 - 2021

● Delivered engaging lesson plans, inspiring learners to explore topics outside of class time.

● Provided guidance and support to new teachers during their first year of teaching.

● Implemented behavior modification strategies for difficult students who struggled with discipline issues.

● Mentored new teachers on the development of lesson plans and classroom management strategies.

Westin Hotel – Housekeeping

June 2013– August 2015

● Inspected guest suites and public areas daily to ensure high standards of cleanliness.

● Cleaned and restocked restroom areas with towels and toiletries.

● Cultivated positive relationships with customers by ensuring that their needs were met.

● Disinfected and deep-cleaned upholstered furniture and carpets.

● Adept at following instructions from supervisors regarding specific cleaning tasks. One Stop Career Center – Receptionist

February 2009 – August 2011

● Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.

● Provided typing, word processing, and clerical support and assisted with special projects.

● Delivered accurate phone messages to personnel with legibly written call-back numbers and names.

● Assisted with administrative tasks such as filing documents, copying materials.

● Compiled data from various sources into organized reports for management review.

● Scheduled conference rooms for meetings and special events as needed. EDUCATION

Stratford University – December 2013

SKILLS

● Telephone skills

● Customer and Client Relations

● Business Operations Understanding

● Business Correspondence

● Time Management

● Oral Communication

● Written Communication

● Group and Individual Instruction

● Diverse Classroom Setting

● Effective Listening

● Technical and Computer Proficiency

Awards And Achievement

- Most Improved Employee

- Most Dedicated Teacher Of The Year

- Employee Of The Year



Contact this candidate