BM

BRIAN MCEWAN

ad4tjh@r.postjobfree.com 239-***-**** Cape Coral, FL 33991

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Telephone Reception

Paperwork Processing

Needs Analysis

Technical Troubleshooting

Sales Reporting

Records Management

Customer Support

Account Servicing

Lead Prospecting

Sales Support

Customer Relations

Sales Expertise

CINTAS, Professional Uniform and Facility

Services Fort Myers, FL

Sale Representative /Route Driver

05/2006 - 06/2008

Stocked shelves with new merchandise following company procedures for accurate inventory tracking.

Provided customer service by answering product and service related questions.

Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.

Consistently met daily performance goals set by management team members.

Established relationships with existing customers to promote new product or service opportunities.

Utilized broad knowledge to recommend solutions to potential customers. Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.

Badcock Furniture Fort Lauderdale, FL

Delivery Driver/Warehouse

Manager/Salesperson/

04/2001 - 03/2006

Drafted policies related to storage space utilization and distribution operations.

Examined expenditures to develop plans and budgets for increasing profits or improving services.

Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.

Supervised activities of workers engaged in receiving, storing and shipping products or materials.

Ensured accurate completion of all paperwork associated with deliveries. Adhered to all applicable traffic laws while driving delivery vehicle. Summary

Skills

Experience

Contacted customers prior to delivery to coordinate delivery times. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty. Piper High School Sunrise, FL

High School Diploma

08/1989

Education and Training