Customer Service Technical Manager
Resume:
ad4tj6@r.postjobfree.com
vancouver
jasmin parande
Objective
Im Airline Ticket Supervisor And Technical Manager With "15 " Years Experiance .I Have Master degree of Tourism Management Too. Always Im trying To Be Up to Date In My Position Because Im Grow up with Travel and Airport And Its Part Of My Soul. Im Ready To Accept Every responsibility In This Field And Show My Best . I Have Good Communication With Customers And My Co-workers And Belive To Team Working Because Its The Key of System Improvement . I know Airlinr Ticketing Issue System And Exel,Word,Passenger Check In Very Well And Im Ready To Learn Every New Knowledge Every Time. Professional Summary
Technical manager of Tour&Travel agency ( 2003_2010) Airline Ticket agent Supervisor (2010_2021)
Airline Traffic woman (2021-2023)
Yasaman Parandeh
Education
Master Degree in Tourisem Management
Maziyar University, Mazandaran, Iran, 07/2024 – 09/2013 Bachelor Degree in English Translation
Azad University, Torbat, Iran, 07/2024 – 08/2024
Work Experience
Most Recent Title
Iran Aseman Airline, Mashhad, Iran
06/2024 – 06/2024
Most Recent Title
Bita Seir Tour& Travel Agency, Mashhad, Iran
07/2024 – 07/2024
Awards Or Certifications
process Approach
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ISo9001:2015 Audit Techniques
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Iso9001:2015 Requirements
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Iso19011:2018 Requirement
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5S
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Self-Assessment Techniques in National Excellency Award
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Requirement & Documentation of Iso29993:2017
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Training Management
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Requirement & Documentation of Iso10015:2019
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Requirement & Documentation of Iso21001:2018
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Customer Relationship Management(CRM)
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Job Plateau
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Requirement of Iso10001:2018
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Requirement of Iso10003:2018
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Requirement of Iso10002:2018
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Requirement of Iso10004:2018
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Requirements &Documentation of Iso 14001:2015
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Official Correspondence
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System Thinking
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Iso9001:2015 Internal Audit
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Requirement &Documentation of Iso45001:2018
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Languages & Other Interests
Billangual English & Persian Speak Fluently
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Outsourcing Management
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Organizational Excellence Award
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