NEREIDA LONGORIA

Customer Service

McAllen, TX **503

806-***-**** - ad4thy@r.postjobfree.com

PROFESSIONAL SUMMARY

Supervised preventive maintenance and scheduled repair activities as [Job Title]. Reliable worker with solid emergency response coordination and fleet management skills. Built high-performing teams through great leadership skills. Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

Complex Negotiations

Tank Cleaning

Customer Satisfaction

Logistics Procedures

Routine Equipment Maintenance

Monthly Inventory

Quarterly Reviews

GPS Data

Customer Experience

WORK HISTORY

12/2014 to 10/2019 Self Employed- Trucking

Truck Driver – Muleshoe, TX

Worked closely with personnel, customers and contractors to resolve problems. Motivated workers to exceptional performance through implementation of new strategies.

Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.

Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.

12/2010 to 11/2014 Administrative Assistant

Law Office Of Jose Ramirez – Edinburg, Texas

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.

08/2007 to 08/2010 Administrative Assistant

Copy Graphics – McAllen, Texas

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.

02/2002 to 08/2005 Customer Service

Waterford Executive Group – McAllen, Texas

Completed weekly and daily invoicing and billing for customer service team. Assisted with administrative tasks and cross-trained in other departments to offer comprehensive support.

Created and communicated schedule change notices to personnel. Submitted requests and changes into scheduling system and created accurate customer service schedules.

EDUCATION

06/2007 GED

Mcallen High School - Mcallen, TX

LANGUAGES

Spanish

Full Professional

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