Yvon Reyes

Burbank, Ca. *****

(***) *** - ****

ad4tdq@r.postjobfree.com

Objective: Experience in customer service did retail for 6 years, also clerical, administration and writing with the ability to read and comprehend medical billing reports. I have established excellent leadership teamwork and interpersonal skills to maintain working relationships.

Experience:

Northside Imports Inc. North Hollywood, Ca.

Oct. 2022 to Aug. 2023

Accounts Receivable and Accounts Payable

Department

● Answered all incoming calls and transferred calls to the correct sales representative.

● Helped all walk in customers with their parts.

● Printed out invoices for the customer and then charged them before leaving.

● Printed out statements and gave them to the warehouse manager to collect payment.

● Did all the filing of invoices and daily reports.

● Made outgoing calls to customers for payment.

● Did all credit card charging.

Ace Industrial Supply Burbank, Ca.

April 2021 to June 2022

Collection Department

● Called customers to see if they received their packages.

● See if the customer would like to pay early and get a 2% discount and a free gift, if they say no, then find out when they are going to pay.

● Putting information on a spreadsheet and continuing with the next customer. Receptionist - Front Desk

● Turn the T.V. on

● Open all the blinds in the front office.

● Take the sign that shows we are hiring outside.

● Directed calls and took down messages.

● Organized lunch for the staff.

● Turn on the folding machine, stamp machine and all the copy machines.

● Printed out all the invoices that needed to be sent out for that day.

● Prepared all outgoing mail.

● Make sure that we had all the supplies that we needed, if we didn’t at the end of the week had to put the order in.

● Had to restock the cabinets when supplies came in.

● Call DNS for trays, that is what we use for our invoices to be picked up. DNS is the company that we use to come pick up invoices Monday, Wednesdays and Fridays.

● Calendarized and organized scheduling for dates. Verification Specialist

● Called the customer to make sure that they still wanted the order.

● Make sure that the customer’s name was spelled correctly.

● Make sure that the shipping and billing addresses were correct.

● Put our stamps on the order, so they knew who verified the order.

● Upload all of our calls onto a spreadsheet.

Pediatric Management Group Los Angeles, Ca.

April 2007 to July 2013

Billing Department

Inventory Support Clerk - Promotion

● Printed out charge tickets for all locations.

● Printed out final charts and entered the patient's information into Access.

● Ran reports and printed out all charges from the ANS database.

● Printed our ACF forms as requested.

● Separated and distributed monthly charge tickets from Ventura.

● Entered all hospital charge tickets into Access and distributed to the coding department. Support Clerk

● Printed and copied medical reports and checks for the rep that requested the information.

● Ran, printed and mailed bills and payment reminders for the claims that needed to still be paid.

● Track, maintained, and filed all billing and patient related documentation.

● Assigned to the complete special project duties as assigned. L.A. Electricom Chatsworth, Ca.

May 2006 to Nov. 2006

Administrative Assistant

● Received and answered all incoming calls.

● Made outgoing calls when necessary.

● Conducted payroll for a staff of over 50 people.

● Purchased, tracked and inventoried new parts.

● Sorted and organized all incoming and outgoing mail.

● Distributed payroll checks to employees on Friday mornings.

● Helped HR when needed.

Orion Ornamental Iron North Hollywood, Ca.

June 2005 to May 2006

Order Processor

● Received and answered all incoming calls.

● Entered all orders into the system.

● Made outgoing calls to customers when orders were ready for pickup.

● Reviewed and approved all the orders before they were put on the floor to be processed. Pacific Centrex Services North Hollywood, Ca.

Jan. 2002 to Jan. 2005

Customer Service Representative

● Answered incoming calls to help customers resolve phone line issues.

● Made outgoing calls as needed.

● Submitted orders to add and delete features on customer’s phone lines.

● Repaired service and troubleshooting phone lines.

● Submitted and reported loss of phone lines daily.

● Data Entry

● Followed up on accounts after technician repaired the customers phone line. Call to make sure the lines were working correctly.

Education: Burbank High School - Graduated Burbank, Ca. Los Angeles Valley College Van Nuys, Ca.

Associate’s Degree in Accounting Still Attending

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