SKILLS

Appointment Scheduling

Client Relationship Building

Attention to Detail

Problem-Solving

Professional Demeanor

Customer Service

Teamwork and Collaboration

Strong Work Ethic

Data Entry

Strong Organization

Office Management

Greeting and Seating Clients

EDUCATION

Downers Grove South

Love Real Estate School

Online + 10/2023

Real Estate Brokers License

TCD

Addison, IL - 06/2019

Cosmetology

CERTIFICATIONS

+ Licensed Real Estate Broker

PROFESSIONAL SUMMARY

- Maintains professional appearance and demeanor and expertly

completes assigned tasks with focus on quality. Dependable, out going

and quick-learning team player with effective communication and

organization skills.

WORK HISTORY

BMW AUTO NATION - Appointment Coordinator

Westmont, IL + 07/2022 - Current

- Assessed customer needs and responded to customer emails and calls.

-Collaborated with team members to improve overall productivity and

communication within the office.

- Directing customers to the right location within the dealership

- Answering phones/ calling out to customers

- Managed high call volume while maintaining professionalism and

accuracy in appointment bookings.

IKEA - Customer Service Cashier

Bolingbrook, IL + 03/2021 - 04/2022

+ Enhanced customer satisfaction by efficiently handling transactions

and addressing inquiries.

+ Maintained a clean and organized workspace, promoting a welcoming

environment for customers.

+ Assisted in training new employees, ensuring they were

knowledgeable about company policies and procedures.

+ Collaborated with team members to ensure smooth operations during

peak hours.

+ Resolved customer complaints with professionalism and empathy,

resulting in increased customer loyalty.

Target - Beauty Advisor

Willowbrook, IL +» 03/2019 - 06/2021

+ Increased sales revenue by effectively upselling and cross-selling

beauty items based on client needs.

+ Maintained an organized and visually appealing product display,

resulting in increased customer interest and engagement.

+ Kept up-to-date with industry trends, allowing for knowledgeable

recommendations of current best-sellers and emerging products.

+ Answered customer questions about products and services, helped

locate merchandise

Great Clips - Receptionist

Darien, IL + 01/2017 - 10/2018

+ Streamlined front desk operations for increased efficiency by

effectively managing phone calls, emails, and walk-in clients.

+ Greeted incoming visitors and customers professionally and provided

friendly, knowledgeable assistance.

+ Kept reception area clean and neat to give visitors positive first

impression.

+ Collected payments, processed transactions

Contact this candidate