La’Shay Smith

Maywood, NJ *****

ad4tbk@r.postjobfree.com

+1-862-***-****

Work Experience:

Certified Pharmacy Technician:

Maywood Pharmacy- Maywood, NJ January 2023 to Present

● Preparing new prescription and refill requests for patients

● Dispensing medication to patients per the prescription, or provider’s orders

● Packing and labeling a prescribed medication

● Processing insurance claims

● Tracking inventory

● Preparing compounded medications using sterile and non-sterile processes

● Filling automated dispensing machines

● Repackaging of bulk medications

Senior Scheduling Coordinator:

Unlimited Care Inc - Englewood, NJ November 2017 to January 2020

● Skills & Abilities: Familiarity with basic computer skills required. Excellent communication and interpersonal skills. Ability to multitask. Demonstrates a commitment to continued self-growth and maintenance of competencies

● Remind patients of scheduled appointments via mail or phone

● Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance). Identify and utilize cultural and community resources

● Contact review organizations and insurance companies to ensure prior approval requirements are met ● Demonstrate respect for the privacy and confidentiality of patient’s protected health information

● Knowledge of third party payer systems

● Calls patients to set up and confirm appointments; follows up to ensure that each referral is contacted and a disposition is reached; records cancellations and reschedules time slot

● Demonstrated ability to use PCs (and toggle between multiple applications), MS Office, and general office equipment (i.e. printers, scanners, copy machine, multi-line phone,

● FAX machine, etc.) required

● Performs data input as required on computer terminals and collects all department statistics which are entered into access as our database Scheduling Coordinator:

Caring Hearts Home Care - Dumont, NJ March 2013 to June 2017

● Completes work orders and communicates with engineering regarding problems with the area. Communicates all problems associated with daily schedule operations to the

● Manager or designee

● Responsible for entry of patient charges

● Participates in department and/or corporate process improvement activities serving as a resource on patient flow

● Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time

● Understands the importance New Jersey Health places on providing exemplary customer service with a Patient First Philosophy

● Consistently reviews the schedules daily and communicates all changes to appropriate staff

● Maintains regular, punctual attendance consistent with New Jersey Health policies, the

● ADA, FMLA and other federal, state and local standards

● Attends departmental meetings/in-services and participates in process improvement initiatives

Hospice Scheduling Coordinator:

My Metro Home Care - Fair Lawn, NJ November 2008 to November 2012

● Assume the responsibility for professional growth and development

● Basic knowledge of medical terminology and patient scheduling experience required.

● Add Headings (Format > Paragraph styles) and they will appear in your table of contents.

● Proven knowledge of third party payer and managed care insurance requirements required

● Work effectively with a diverse workforce and resident base

● Critical thinking skills including the ability to problem solve accordingly

● Strong time management and organizational skills including attention to detail

● Schedule work centers and distribute Production and Tentative Program Schedules, as requested by CPM and Sales Executives

● Monitor and adjust, as necessary, all work centers to achieve efficiency

● Schedule all slurry production

Pharmacy Technician

Rite Aid Pharmacy - Bergenfield, NJ January 2005 to July 2008

● Supports pharmacological services by stocking, assembling, and distributing medications.

● Helps health care providers and patients by greeting them in person and by phone, answering questions and requests, and referring inquiries to the pharmacist.

● Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs.

● Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.

● Protects patients and employees by adhering to infection-control policies and protocols.

● Organizes medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies.

● Maintains records by recording and filing physicians’ orders and prescriptions.

● Generates revenues by calculating, recording, and issuing charges.

● Ensures medication availability by delivering medications to patients and departments.

● Prepares reports by collecting and summarizing information.

● Contributes to team effort by accomplishing related results as needed. Education:

High school diploma

Dwight Morrow High School - Englewood, NJ

Skills:

• Places calls to patients and physicians as necessary, actively works with patients and physician’s offices to facilitate appointments, orders, authorizations, etc

• Prior experience coordinating projects, utilizing strong social skills, and working well with all levels of personnel and outside clients and vendors

• Analytic skills, self-directed, functions independently and skills to handle multiple tasks and prioritize workload

• Basic secretarial skills including professional phone skills, filing, proofreading

• Excellent interpersonal skills required to interact effectively with peers and client staff at different levels

• Strong computer skills with experience in keyboarding and word processing

• Excellent computer skills with a working proficiency of MS Office; including intermediate skill in Excel and Database applications

• Administrative Experience

• Data Entry

• Salesforce

• Medical records

• Project management

• Documentation review

• Medical billing

• Account reconciliation

• Medical coding

• Benefits administration

• Inside sales

• Medical office experience • Customer support

• Data analysis skills

• Quality assurance

• HTML5

• Sage

• Data collection

• iOS

• Mac OS

• iOS

• Mac OS

• Typing

• Upselling

• CRM software

• Clerical experience

• Developmental disabilities experience • Negotiation

• Windows

• Care plans

• Recruiting

• EMR systems

• Home care

• Medicare

• CPT coding

• Pharmacy technician experience

• Google Docs

• Telemarketing

• Databases

• Data analytics

• HIPAA

Certifications and Licenses

CPR/First Aid/AED

July 2020 to July 2022

Contact this candidate