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Customer Service Business Administration

Location:
Crescent City, CA
Posted:
April 05, 2024

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Resume:

Resume

Kathy George 406-***-****

Po Box ****

Bozeman, MT 59772

Email: ad4tad@r.postjobfree.com

Employment Objective: Open

EDUCATION

California State University Sacramento 1999 – 2011 Bachelors Business Administration/Accountancy 2011 84 Units University of Phoenix 1996 – 1997 23 Units

Sierra College 1993-1994 AA in accounting and 1998/1998 AS Business Administration 49 Units Cosumnes College 199*-****-** Units

College of the Desert 1993 16 Units

Shasta College, 197*-****-** Units

OTHER EDUCATION

IBM Riverside, CA 1990 IBM Sytem 36 Computer Operation (Training) for City of La Quinta Other Special Training for City of La Quinta include: Purchasing, editing, computer software changes through 1992. CPA2biz.com via AICPA Lakeside, MT 12/2007 31 CPE hours NCTI Denver, CO 4/1989 CATV Systems Overview 6 courses SKILLS

Management skills include but is not limited to: customer Service, accounting/bookkeepting full charge, office, retail, operations, producytions, project, payroll, contracts, and purchasing. Excellent organizational, analytical, managerial, computer operator/Application skills, business communication skills, marketing skills, generally accepted accounting principles, bookkeeping and accounting procedures, and all phases of payroll/personnel functions. Ability to use standard office equipment. Ability to use spreadsheet and word-processing programs such as Microsoft Office and Quickbooks. Type 50 wpm, ten key by touch 145 spm. Good understanding of general office procedures. IT such includes but is not limited to: Web Page building and maintenance, install internet/router software and other non-internet software; Wiki site building

(internet); back up hard drives. Trouble shoot all IT problems and repair/make changes as needed, train employees and/or arrange training for all employess for IT, log all computer maintenance to establish patterns and come up with solutions, do all IPL, IDDU, and software updates, work with computer engineers/technicians,/programmers as needed. Create user friendly IT manual for employee IT users. COURSES STUDIED

Accounting/Bookkeeping, Accounting Information Systems, America’s Musical Landscape, Business Communications, Business Law, Business Machines, Algebra, Business Calculus, Cost Accounting, Managerial Accounting, Statistics, Critical Thinking, English, Financial Statement Analysis, Human Relations on the Job, Microsoft Word, Excel, Management Information Systems, Windows, Macro Economics, Legal Environment of Business, Marketing, Micro Economics, Managerial Accounting, Organizational Behavior, Payroll, Finance, Federal Taxation, Management Accounting, Business Math, Business Decision Making, EXPERIENCE

Teletech Holdings, Inc. May 2009 – September 2009

406-***-**** 800-***-****

Title: Customer Service Representative Wage: $9.75 hour Responsibilities:

Accept phone calls and assist customers with banking issues such as their account balances, what type of accounts are available, etc I quit position due to a very bad cough and illness. Dwyer’s Frameshop & Gallery, Inc. 10/26/04 – 10/31/06 Title: Corporate President

Manage and oversee all areas of business, delegate authority to staff, marketing all phases including advertising, product and market expansion, monitor sales flows, feasibility studies. Bookkeeping and Accounting all areas, Payroll, taxes, contract management. Business communications both in writing and face to face, compose letters, memos, fax cover sheets, business management forms, business diagrams for paper, work orders, department, and responsibility flows. Audit work order completion, maintain and establish good relationships with customers, staff, and external business associates. Hire and train employees, and train others to train employees. Oversee bookkeeper. Consult with CPA and Attorney for accounting and corporate business procedures and advice. Assist customers with art and framing choices. Construct frames, cut glass, cut matt board, cut foam core, shrink-wrap product, and package and ship product, restore art, assemble product, paint and stain wood, flatten art prints, negotiate contracts. Build Web Site for Dwyers Frameshop & Gallery, Inc which included but was not limited to uploading pictures, advertising sales, and general information. Computer maintenance. Volt 5/21/01-6/17/01 Laid off

Title-Temporary accountant

Duties-create spreadsheets, link excel spreadsheets together, check mathematical calculations. Robert Half and Associates (Accountemps) (intermittent employment) 2/20/97-10/98 Title-Temporary Bookkeeper

Duties-Payroll/various personnel functions such as 401K and wage garnishments/etc, Accounts Receivable, Accounts Payable, Excel spreadsheets, Microsoft letters, journal entries, adjusting entries, post to general ledger, financial statements, Cash Receipts, Bank deposits, reconcile bank deposits to cash register polls, poll cash registers, auditing, Bank Reconciliation, billing. M & R Enterprises 04/97-09/97 Quit

Kathy M George Resume Page 1 of 2

Title-Bookkeeper

Duties-Payroll/various personnel functions such as wage garnishments, Accounts Payable, general office duties, Excel spreadsheets, Microsoft letters, journal entries, adjusting entries, reconcile bank deposits to cash register read outs, poll cash registers. Coopers Personnel 7/03/93-6/19/98 (intermittent employment) Job Advancement Title-Temporary

Duties-Accounting functions such as monitoring gross profit margins, process shipments and orders, data entry, assist with inventory, use MAS90, answer phone, type, use MSWord and Excel, make copies.

El Dorado County Family Support Division 4/17/95-5/26/95 Job Advancement-quit Title-Temporary Fiscal Technician

Duties-Auditing, use lotus 123 read and interpret legal documents. Duties-Bank deposits, use lotus 123, file, assist with accounts payable. City of La Quinta – 10/89 - 01/15/93 Marital reasons Title 1 - Contract Employee 2 - Data Processing/Purchasing Assistant Duties - Administer IBM computer system operations, including troubleshooting. Train City employees to use computer equipment/various software programs. Fulfill duties of Operations Management for Computer System, data processing, and purchasing computer functions. Some accounts payable, budgeting, and purchasing. Manage W9 information and file 1099's. Assist with some payroll/personnel functions intermittently. Work with the General Ledger. Fill in for Animal/Business Licensing, and Building Permits issuance, and accounting for Accounts Receivable person as needed. Special Projects Experience Not Required For Position but Performed. Budget Tasks (Under Supervision) – Link budget files together in spreadsheet using Symphony

(Lotus 123). Print and compile budget manuals internally and externally. Input new Approved Budget into Accounting System (IBM SYSTEM 36) Maintain GL Encumbrance system manually and in Accounting Computerized System; Purchasing and Budget Compliance; Continuously make sure Budget is in compliance with purchase requests, alert appropriate officials to Deficit budget requests. Post to General Ledger and supervise all postings to General Ledger (Under Supervision). Monitor errors and alert supervisor, etc; Maintain entire computer system; Perform GL Mix (necessary due to power outages and Computer LOOP problems); Establish and maintain measures to eliminate Computer Loop problems; Establish and maintain disaster recover for IBM System 36 and associated software; Maintain and manage Contracts (under supervision); Maintenance contracts for equipment and machinery; Troubleshoot equipment/machinery and repair or get repaired via maintenance contract(s); Track Janitorial Contracts for compliance; Maintain storage of all Contracts Kathy M George Resume Page 2 of 2



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