AMANDA RENEE CLEARY

*** ******** *** • Lexington, South Carolina 29073 • ad4t9m@r.postjobfree.com • 803-***-**** LEARNER ● FUTURISTIC ● ACHIEVER ● IDEATION ● HARMONY ● CONNECTOR SUMMARY OF QUALIFICATIONS

One-of-a-Kind, Passionate Business Development Professional with exemplary experience in Healthcare consulting/staffing/strategy/marketing/events/technology; Restaurant-operations & management of retail, catering, staff, regulatory; Consultative Radio advertising & Mentor Management style coupled with a BA in Communications CAREER ACHIEVEMENTS

Sales, Account Management, and Customer Service

• Facilitate & maintains schedule/payroll/bills/DHEC/SCDOR requirements, reconciliation, inventory, catering for walk-in customers, weddings/private events up to 450 guests

• IT Healthcare consulting: Presented to identified C-suite/IT Directors to execute Master Service agreements with SC hospital systems/companies and identified physician IT consultant group to extend EMR services to grow physician productivity and quickly “clean up” and offer support physicians working with systems like: EPIC, CERNER, MEDITECH, ATHENA, GREENWAY

• Recruit & onboard Emergency Medicine, Family Medicine, Occupational Medicine physicians, physician assistants, and nurse practitioners for Urgent Care 12 hour shifts across 51 Doctors Care centers with communication with RMD’s, RA’s and CMO, etc. Telemedicine

• Source provider candidates with employment offers in 4 week; Maintain onboarding process to 1 st

day in center to one year. Facilitated and strategically recommended candidates for right fit and build & sustain relationships with all providers and staff

• Identified Occupational Medicine workman’s comp opportunity for 50 centers to equal $13 million additional revenue per year

• Recruited physicians/providers to save recruitment fees & annual expenses of $250,000/year utilizing direct website for CV submission. Open access to LinkedIn and Facebook ads

• Maintained and developed new and existing relationships with approximately 200 providers & staff across 51 centers as a liaison for CME updates, required provider education(DOT, BLS), provider benefit questions, outside specialty referrals, and internal candidate referrals.

• Streamlined referral forms for all specialty office with correct contact referral information

• Added 6 new outpatient physicians in first year with 100% retainment. Maintained & improved positive relationships between the hospital & physician employed groups as well as referring PCP

& Cardiology offices in 20 SC counties for growth & strategic business plan w/weekly monitoring

• Created/delivered Hospital Physician Directories for offices based on referring office needs

• Identified and secured physician office locations to grow hospital primary care network and eligible physicians with reporting to Executive Directors and Hospital administration

• Planned & organized physician speakers, topics, dates for hospital community education programs tied to hospital specialty services. Physician & hospital patient referrals increased three times year after year primarily marketing new cardiovascular & pulmonary procedures

• Grew quarterly retail injectable sales by 238%, yearly sales by 63%, and enhanced market share by 84% in new market territory within 8 months by leveraging relationship-building skills, marketing materials, company resources, customer service, and strategic identification of physician writers

• Executed customer survey regarding patient materials, pharmaceutical representatives, services, and programs which received better than 40% response rate AMANDA CLEARY ● ad4t9m@r.postjobfree.com ● 803-***-**** ● Page 2 Leadership

• Strong business acumen with referring community and critical care hospitals, C-suite & providers to bridge service line and network affiliation opportunities

• Worked well with CMO & COO on provider candidate placement across 5 regions in SC & TN

• Negotiated contract review of provider compensation and benefits from interested candidates to remain competitive in all provider specialties.

• Hospital point of contact for new and current Locum providers and 10 Contingency recruitment firms

• SCMGMA – Columbia Chapter President & VP; Assistant to Executive Director at State Level

• Providence Path Mentor – Physical Therapy CHF employee 30 day readmission project (Medicare)

• Identified & referenced by Executive Leadership (Hospital CEO, CMO, CNO, and Executive Directors) as a Coach for 2 hospital employees which resulted in bridging communications between inpatient departments after 20 years

• Advised & implemented customer solutions software for hospital with IT department collaboration

• Initiated and conducted additional cardiovascular clinical training for 20 district team members via weekly teleconferences with Medical Science Liaison to continue working product and disease state knowledge, prescription volume. The territory and district team had higher motivation, increased morale and increased comfort with higher levels of clinical conversations

• Managed/mentored radio station full and part-time sales team and operational departments

• Provided one-on-one trainings including shadowing programs and weekly meetings with 8 sales representatives exceeding corporate goal by 13% in first year in highly competitive market PROFESSIONAL EXPERIENCE

GENERAL MANAGER January 2020-Present

Belly’s Southern Pride BBQ & Catering Lexington, SC IT HEALTHCARE CONSULTING & STAFFING April 2018-December 2019 TM Floyd & Company, Columbia, SC Columbia, SC

PHYSICIAN LIAISON & DIRECTOR OF MARKETING July – December 2017 Providence Health per Lifepoint Health acquisition September 2015-July 2017 South Carolina Heart Center Columbia, SC

PHYSICIAN LIAISON: RECRUITMENT & RETENTION Dec. 2014-Sept. 2015 UCI Medical Affiliates/Doctors Care, P.A. Columbia, SC NEW HOME ONLINE ADVISOR March–July 2014

ESSEX HOMES, Columbia, SC Division Lexington, SC

PHYSICIAN RELATIONS: PHYSICIAN LIAISON & RECRUITMENT June 2010-November 2013 PROVIDENCE HOSPITALS (SISTERS OF CHARITY HEALTH SYSTEM) Columbia, SC REGIONAL ACCOUNT EXECUTIVE December 2006–June 2009 UNITED PHARMACY SERVICES, UHS-PRUITT Lexington, SC SENIOR PRODUCT SPECIALIST Dec. 2004–May 2006

ORTHOBIOTECH PRODUCTS, LP Augusta, GA

PHARMACEUTICAL SALES SPECIALIST II Sept. 2000–Dec. 2004 AMANDA CLEARY ● ad4t9m@r.postjobfree.com ● 803-***-**** ● Page 3 ASTRAZENECA LP Champaign, IL

SALES MANAGER & SENIOR ADVERTISING SALES Oct. 1995-Aug. 2000 WPGU-FM/ILLINI MEDIA COMPANY Champaign, IL

EDUCATION

BACHELOR OF ARTS – COMMUNICATIONS with minor in Business VALPARAISO UNIVERSITY, Valparaiso, IN

Selected PROFESSIONAL Association and Technology

• SCHIMSS member, 2019

• NCHICA member, 2018 - 2019

• Semco Webinars, Technology Certificate, 2018 - 2019

• Proficient in Microsoft Word, Excel, and PowerPoint, Doximity

• Skilled in proprietary customer management software: (Implemented) Market ware; Sales Simplicity, Job Diva

• The Free Medical Clinic: SCMGMA Representative Board Member & The Doctors Lounge Board

• SCMGMA – Columbia, SC Chapter: Vice President; Acting President, 2010-2015, member through 2017

• SCMGMA – State Executive Director Assistant; Conference Committee - 2013-15; Social Media/Online Chair, 2014

• Valparaiso University Guild Member, 2007-2010

• Illinois Pharmaceutical Representative Association, 2000-2004

• RMA, Radio Marketing Associate Certification, 1996 AWARDS AND RECOGNITION

• Mentor, Providence Hospital – Cardiac Rehab Director 2013

• Manager of the Year, SC MGMA – Columbia Chapter 2013

• Governor’s Award for Excellence – SC MGMA State Nominee 2013

• Recipient, Best of Class Customer Satisfaction Award, United Pharmacy Services, 2008

• Recipient, Q1 Infinity Cup Regional Challenge, Orthobiotech Products, 2006

• Recipient, Carolina Raceway Challenge, 3rd, Orthobiotech Products, 2006

• Recipient, Health Care Compliance District Lead, Orthobiotech Products, 2006

• Recipient, Best Practice Panel – Total Office Call, Orthobiotech Products, 2005

• Recipient, Safe Fleet Coordinator, Orthobiotech Products, 2005

• Recipient, Reach for Gold Sales Award, AstraZeneca, 2004

• Recipient, Web Ex Champion, AstraZeneca, 2004

• Recipient, Product Cylinder Training Champion, AstraZeneca, 2004

• Recipient, Cylinder Lead for Territory Speakers, AstraZeneca, 2004

• Recipient, Ride Along Champion, AstraZeneca, 2004

• Recipient, Sales Value Proposition Award, Team Award – STP Pilot Program, AstraZeneca, 2004

• Recipient, American College of Cardiology Delegate, AstraZeneca, 2003

• Recipient, Sales Value Proposition Award, Customer Focus, AstraZeneca, 2003

• Recipient, Customer Solutions Champion, AstraZeneca, 2003

• Recipient, Sales Value Proposition Award, Customer Focus, AstraZeneca, 2002

• Recipient, Customer Solutions Champion, AstraZeneca, 2002

• Recipient, Sales Value Proposition Award, Professionalism, AstraZeneca, 2001

• Recipient, Sales Achievement Award, YTD performance 106% for portfolio, AstraZeneca, 2001

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