407-***-****

ad4t98@r.postjobfree.com

***** *** **, *****

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

W O R K E X P E R I E N C E

Customer Service

Cash Handling

Customer Assistance

Returns processing

Cash Register Operation

Payment Collection

Refund handling

Order Taking

Customer Relations

Time management skills

Guest inquiries

Organizational abilities

Cash Management

Cash register systems

Refunds and exchanges

Mount Dora Highschool

2021 - 2024

Cashier/Customer Service

Jersey Mikes August 2023 - March 2024

I’m Natalia Resendiz, a dedicated and bilingual high school student with a solid background in customer service and cashiering, making me an ideal candidate.. With experience as a Cashier/Sales Associate at Jersey Mike's and a Cashier/Customer Service at Panera Bread, I have developed strong communication skills, attention to detail, and the ability to provide exceptional service to customers. My positive attitude, professionalism, and proficiency in English and Spanish enable me to handle receptionist duties effectively. I excel in maintaining a welcoming atmosphere, managing appointments, and multitasking in fast-paced environments. L A N G U A G E S

English

Spanish

N A T A L I A R E S E N D I Z

Cashier/Customer Service

Panera Bread

Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

Streamlined the checkout process for faster service and improved customer experience.

Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Developed and managed relationships with customers to increase customer loyalty.

Assisted customers with inquiries and requests, delivering exceptional customer service in various situations.

Managed multitasking duties including handling calls, maintaining cleanliness, and providing energy and warmth to guests.

July 2021 - December 2022

Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Streamlined checkout process for increased efficiency and reduced waiting times.

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Handled multiple payment methods securely, minimizing discrepancies and potential losses.