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Administrative Assistant Customer Service

Location:
The Hammocks, FL, 33186
Posted:
April 07, 2024

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Resume:

Experienced administrative assistant with a solid track record in the eld. I stand out for my responsibility, punctuality, and exceptional customer service skills. I have extensive experience in report writing and e cient management of payments, invoicing, and electronic transfers. Additionally, I possess basic computer skills that allow me to perform administrative tasks with precision. My excellent ability to manage and plan schedules ensures e cient organization in the workplace. Carlis Blanco

Administrative assistant

ad4t8u@r.postjobfree.com

786-***-****

575 W Park Drive, 33172, Miami, Estados Unidos

37 años Venezolana

PROFILE

EDUCATION

Sep 2006 - Jun 2009

Caracas, Venezuela

Associate's Degree in Business Administration

Instituto Universitario de Tecnología Dr. Federico Rivero Palacios I successfully completed a three-year program in Business Administration, obtaining an Associate's Degree in the eld.

I acquired solid knowledge in key areas such as accounting, nance, marketing, human resource management, and business operations.

I developed practical and theoretical skills to analyze nancial data, develop marketing strategies, manage projects, and lead teams.

PROFESSIONAL EXPERIENCE

May. 2021 - Jun. 2022

Miami Gardens

Warehouse Assistant Manager - Global Warehouse Solutions & 3PL Miami I assisted the warehouse manager in the daily supervision of loading and unloading operations, ensuring compliance with established procedures.

I coordinated and assigned tasks to warehouse personnel to ensure equitable distribution of workload, prioritizing e ciency in cargo handling.

I conducted computerized logistic procedures, such as generating transportation documents and managing inventories through Warehouse Management Systems I collaborated in training and development of warehouse personnel, ensuring their familiarity with operational procedures and speci c safety regulations for cargo handling. I assisted in planning and executing periodic inventories to maintain precise control of stored and in- transit cargo.

I collaborated with other departments, such as logistics and transportation, to ensure e cient coordination in receiving, storing, and dispatching cargo. I supervised the maintenance and organization of the cargo warehouse, ensuring compliance with safety standards and proper stacking of cargo.

Ago. 2022 - Ago. 2023

Miami

Administrative Assistant - RTD GLOBAL BUSINESS

I provided customer service through various communication channels, such as email, telephone, and in- person, ensuring a positive experience in each interaction. I processed customer orders, including creating invoices, tracking shipments, and resolving issues related to orders.

I managed and maintained accurate records of inventory, transactions, and customers in database management systems or specialized software.

I assisted in general administrative tasks, such as le management, document preparation, and scheduling coordination for the sales and administrative team. I collaborated with the logistics team to ensure the proper reception, storage, and shipment of merchandise, ensuring accuracy and timeliness in deliveries. I facilitated internal communication within the administrative and sales team, ensuring an e cient ow of information and coordination between departments.

Spanish : Lengua materna

English : Básico

Computer Skills:

Pro cient in Microsoft O ce Suite

Experienced with Canvas, Photoshop, Shopify, WordPress Knowledgeable in Google Ads, Facebook Ads

Competent in Social Media Management"

LANGUAGES

SKILLS

Excel Word Desarrollo de negocio

Manejo de atención al cliente Presupuestos

Administración nanciera

SOCIAL MEDIA

Instagram : @carlytawhite

Facebook : Carlis Blanco

COMPUTER SKILLS



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