Customer Service Representative
Resume:
Breeanna DeGroat
Lake Ariel, PA *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
House Cleaner
Krisp and Klean Cleaning - Honesdale, PA
November 2022 to Present
Professional housekeeping of personal homes, office spaces, commercial buildings and camps. Providing services as a basic clean or even a deep cleaning on your beloved space. Daily night, weekly, bi-weekly, monthly cleaning to fit each and ever customer. Making sure customers are always satisfied with their clean. Making sure issues would be corrected that same day with the homeowner. Also I would collect payment from customers when needed.
Carpenter/Laborer
Countryman Home Improvements Inc. - Sterling, PA
December 2020 to October 2022
Started out in the office with customer service, invoicing, distributing quotes/estimates and answering phones. After office work I was moved to the position of running materials to various job sites as needed. Then I progressed into the field where I acquired many new skills such as tiling, framing, flooring, sheet rock, painting, roofing, deck construction and repair, clean up and landscaping. Sale & Service Representative/Filling & Receiving Department Loveshaw - South Canaan, PA
May 2018 to November 2020
Well versed in Customer Service including phone calls, answering customer questions/concerns until they are satisfied, various computer application knowledge and placing orders via email. I have assisted out in the warehouse picking parts to complete orders, filing necessary paperwork and shipping orders through starship making sure each order is taken care of precisely. Cashier/Sales Associate
Dollar General - Waymart, PA
March 2016 to May 2018
Acting store manager along with general Customer Service. Stocking shelves as well as receiving shipments were done coupled with cleaning and organizing. In the event of short staffing at other locations I would step in to help out. Helping customers to make sure their shopping experience is as satisfying as possible.
Dietary Aide
WAYNE WOODLANDS MANOR - Waymart, PA
September 2014 to March 2016
Waitressing skills were acquired such as interacting with residents when taking their orders as well as bringing them their meals and checking in to make sure they were satisfied. I assisted with dish washing, cleaning the kitchen and preparing the meals.
Education
Diploma in Massage therapy
McCann School of Business & Technology - Dickson City, PA July 2015 to April 2016
High school diploma
Western Wayne High School - Lake Ariel, PA
August 2001 to June 2015
Skills
• Call Center
• Customer Service
• Customer Care
• Customer Support
• Carpentry
• Drywall
• Roofing
• Dietary Aide Experience
• Customer service
• Store management
• Cash register
• Construction
• Sales
• Marketing
• Big data
• Carpentry
• Dietary aide experience
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