DONNELLA WEBB

Mobile: 419-***-****

ad4t65@r.postjobfree.com

Toledo, OH 43617

ACCOMPLISHED REGISTERED NURSE CASE MANAGER

Donnella Webb is an accomplished Registered Nurse Case Manager with 4+ years of experience dedicated to quality care of diverse patients. Smoothly blends hands-on skills with advanced clinical background. Successful at working with all levels of healthcare providers, physicians and administrators to address patient needs. Organized and knowledgeable Registered Nurse, experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices. Frequently praised as hardworking by peers, and can be relied upon to help the company achieve its goals. SKILLS

Patient Care Planning

Patient Counseling

Team building

Strong Communication

Customer Service

Counseling

Management/Leadership

Medical Assessment

Referral Coordination

Patient Advocacy

Emotional Awareness

Critical Thinking

Risk Reduction

Medication

Administration

Telecommunications

Expert

Clinical Liaison

Verbal and Written

Communication

Service Coordination

Patient Management

Coaching and Mentoring

Scheduling

Self Starting Motivator

Adaptability

Time Management

PROFESSIONAL EXPERIENCE

Registered Nurse Case Manager

Paramount Health Care, Toledo, OH May 2019-Current

• Telephonic assessments in accordance with Medicare guidelines.

• Provides guidance and oversight of chronic and acute health conditions that will allow for the patient to remain in the home for as long and as safely as possible within financial means.

• Effectively prevent unnecessary admissions to acute care.

• Functioning as an active liaison, to include advocating for the patient, coordinating their care, and providing other healthcare services and education.

• Create and manage the plan of care for patients with chronic or serious conditions such as diabetes, heart disease, Alzheimer’s, and cancer.

• Advocate for personalized treatment options that address a patient’s unique care needs.

• Schedule the patient’s medical appointments and follow up to ensure they have attended their meetings.

• Communicate about a patient’s health condition with the patient and their family.

• Offer education and guidance for navigating complex medical decisions.

• Serve as a liaison between patients and their insurance providers to promote quality, cost-effective care with the best patient outcomes.

• Collaborated with physicians, social workers and other healthcare professionals to coordinate care for patients.

• Facilitated referrals for specialized services such as physical therapy or hospice care when needed.

• Provided education and counseling on health promotion, risk reduction strategies, disease prevention and self-care techniques to patients and their families.

Charge Nurse February 2016 – May 2019

Goerlich Center 5320, Sylvania, OH

• Medication administration via, IV, oral or gastrostomy tube.

• Provided wound care, safety checks and MD rounds.

• Administered CPR as required/when necessary.

• Attended care conferences when necessary.

• Adjusted schedules as needed.

• Provided expert care for “12 bed skilled unit” for dementia patients that have plans to return home or return back to their Skilled Nursing facility or to their Assisted Living Facility. Staff Nurse January 1996 – February 2016

Lake Park, Sylvania, OH

• Assisted with care plan meetings, tracking progress of the patients, and an active liaison for the patient and family.

• Assumed the role of floor nurse when needed, due to scheduling issues.

• Promoted to the role of “Assistant Director of Nursing”, seamlessly filling the role, as the Unit Manager and former Assistant Director of Nursing vacated their positions.

• Maintained a clean working environment, demonstrating excellent housekeeping/hospitality practices.

• Medication administration, and monitoring of the effectiveness and side effects of these medications.

• Wound care, and IV therapy for hydration, infection control and electrolyte imbalance.

• Gastrostomy tube maintenance for nutrition and medication administration.

• Active liaison for the patient, family, and the healthcare team.

• Professional resource for the patient and coworker.

• Gastrostomy tube maintenance for nutrition and medication administration.

• Professional source of reference and subject matter expert in all related and aforementioned fields. Director of Staff Development and Infection April 2008 – May 2010 Fairview Skilled Nursing and Rehab Center, Toledo, OH

• Conducted interviews for prospective/potential employees.

• Conducted and arranged services, training programs, and testing for current staff to maintain and stay up to date with all state required certifications.

• Assisted the management team with disciplinary actions and recording the documentation for company records.

• Posted monthly schedules for nursing staff.

• Administered vaccinations to patients and residents as needed.

• Facilitated vaccinations to staff and delegated administration of vaccinations for patients and residents as needed. Staff Nurse September 2004 – March 2010

Arbors At Sylvania, Sylvania, OH

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to patient requirements.

• Recognized by management for providing exceptional customer service.

• Medication administration and monitoring.

• Reviewed medical records to ensure the timely processing of orders, and implementation of the nursing process.

• Functioned as interim manager, social services representative, and Assistant Director of Nursing.

• Assisted the healthcare team with preparation for yearly annual state surveys.

• Functioned as all previously mentioned positions at site sister facilities in Waterville, Oregon, and Toledo, OH. Unit Manager January 2008 – March 2009

Heatherdowns Residential and Rehab Center, Toledo, OH

• Managed day to day operations of the nursing unit.

• Accompanied facility physicians during rounds, assuring timely processing of orders and diagnostics.

• Arranged the transportation and relaying of results to the proper recipients.

• Assisted the healthcare team with care plan meetings, and tracking of patient progress to assure goals are met for proper discharge.

• Active liaison for the patient, family, and healthcare team.

• Subject matter expert and point of contact for patients and coworkers alike. Medication Administration Nurse June 2004 – January 2008 Zepf Community Mental Health Center, Toledo, OH

• Provided injections of long acting antipsychotics, and medication set up for biweekly visits.

• Monitored the effectiveness of long acting antipsychotics.

• Monitored vital signs.

• Actively listened to patient requests and administered proper care while following all state mandated requirements.

• Functioned as all previously mentioned positions at site sister facility located in Sylvania, OH. Staff Nurse July 2000 – December 2007

Medical Staffing Network, Toledo, OH

• Provided temporary staffing support for area long term and acute care facilities.

• Functioned in management/supervisory positions as needed.

• Administered medication education for staff members.

• Hands on skilled patient care administered to residents/patients in need. Staff Nurse (Rehab Unit) November 2006 – September 2007 University of Toledo Medical Center, Toledo, OH

• Effectively administered rehabilitation services to patients in need.

• Monitored effectiveness of nursing techniques/practices in relation to patient needs.

• Provided skilled nursing care for patients with closed head injuries, and neurological disorders. Staff Nurse April 2004 – January 2007

Springmeadows Extended Care Facility, Holland, OH

• Reviewed medical records for monthly changeover.

• Assisted the healthcare team in the preparation for annual surveys.

• Reviewed medical records of admissions to assure timely processing, diagnostics, and implementation of nursing practices/process.

• Provided long term care for patients and regular updates for concerned family members. Staff Nurse July 2000 – December 2005

Emerald Short Staffing Nursing Facility, Toledo, OH

• Provided temporary staffing relief for associated long term and acute care facilities.

• Functioned in supervisory positions as needed.

Charge Nurse August 1997 – January 1998

Manor of Perrysburg, Perrysburg, OH

• Managed day to day operations of nursing unit.

• Adjusted nursing/staff schedule as needed.

• Processed orders to ensure timeliness of administration, effectively reducing delays in operations. Staff Nurse December 1994 – January 1996

Lake Park, Sylvania, OH

• Administered medication while following all state required guidelines.

• Monitored effectiveness of administered medication.

• Wound care, IV therapy for hydration, infection control, and electrolyte imbalances.

• Active liaison for the patient, family and healthcare team.

• Subject matter expert and point of contact for patients and coworkers alike. EDUCATION/CERTIFICATION

Associates In Science (A.S.) In Registered Nursing January 1991 – June 1994 Mercy College of Northwest Ohio, Toledo, OH

Certified CPR Instructor January 1996 – February 2016 Promedica Health Institution

AWARDS & HONORS: Awarded Employee Of The Month at Lake Park for outstanding patient care and demonstrated/proven leadership techniques.

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