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Los Angeles Operations Manager

Location:
Huntersville, NC
Salary:
Negotiable
Posted:
April 07, 2024

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Resume:

A’DRIENNE M. DIXON

301-***-**** ad4t43@r.postjobfree.com Huntersville, NC www.linkedin.com/in/a-drienne-m-dixon-3167b4233

PROFESSIONAL SUMMARY:

An aspiring MBA graduate having over 15 years as an experienced innovator. Eager to demonstrate leadership skills, collaboration ability and oversight. A result driven candidate able to convert, transform, and expand system’s knowledgebase, to achieve the goals of the organization, while helping to maximize growth and overall institution performance.

PROFESSIONAL EXPERIENCE:

Online ESL Instructor 6/19 – Present

VIPkid, Inc. Los Angeles, CA 90001

Planning and coordinating learning objectives according to student’s personal needs.

Creating and presenting lessons that are congruent with students' educational needs.

Establishing relationships with students to ensure that they disclose cognitive and psychosocial difficulties that may impede their academic progress.

Grading homework, projects, and quizzes in a timely manner: monitoring and reporting on students' progress.

Notary Public

State of North Carolina, Secretary of State Raleigh, NC 27601 6/22 - Present

Take acknowledgments and administer oaths, affirmations, and take verifications and proofs.

Oath/affirmation of a subscribing witness that he/she personally observed the document signing; or oath/affirmation of a subscribing witness that the signer acknowledged his/her signature to the witness.

Witness the signing of wills, trusts, deeds, mortgages, and financial transactions.

INVESTIGATOR/MITIGATION SPECIALIST 8/20 – 7/23

State of Virginia Department Christiansburg, VA 24073

Helped VDH save and improve lives by unleashing the power of collaboration between corporations,

organizations, and individuals to protect the health, safety, and security of America and the world.

Conducted jurisdiction-level quantitative and qualitative analyses of different data sources that had an impact on vaccine demand and uptake including mis/disinformation.

Fostered stronger partnerships with the CDC, other departments in government, among community-based organizations, faith-based organizations, community partners, and stakeholders to ensure they were empowered to deliver vaccine messages.

Senior Operations Manager 3/21 – 6/22

Nurse Medical Services, LLC Atlanta, GA 30349

Coordinated business operations for the largest non-emergency medical transportation service as a subcontractor.

Negotiated contracts and increased client base by 47% in volume and 39% in revenue.

Identified potential problems and points of friction and finding solutions to maximize efficiency and revenue.

Identified opportunities to expand or shift course based on market changes.

Enforced regulatory and safety standards.

ADDITIONAL EXPERIENCE:

Marketing Experience: Branding and strategically implementing the first “ABE/GED/ESL Online” prep program marketed in The State of New Jersey: increasing students’ participation and advancement 28%, leading to a 7% improvement in TABE scores and exam success.

Lobbying Experience: Collecting, analyzing, presenting, both qualitive and quantitate data, to members of the Board: successfully securing educational grants in excess of $150k.

Project Management: Leadership and delegation of teams’ projects, assigning tasks and evaluating success via weekly status update meetings.

Technical Experience: Microsoft Work, Outlook, PowerPoint, OneNote, Excel – pivot tables, macros, VLOOKUP, formulate reports in Oracle R12. Digital and Print Design: Adobe Creative Suite, InDesign, Illustrator and Photoshop.

EDUCATION:

Masters: Business Administration February 2024

Western Governors University Salt Lake City, UT 84044

Relevant Course:

Competency 3015.1.5: Long-Term Investment Decisions

Competency 3013.1.2: Customer Relationship Management

Competency 3012.1.2: Political and Economic Forces

Culture of Ethical Teamwork: Core Competency 3006.1.2

Culture of Ethical Teamwork: Core Competency 3006.1.2

Capstone Project:

Career Management

Submitted an effective MBA Career Management Capstone project.

Developed a career goal to secure gainful employment with an international start-up firm as a business strategist or a small business consultant by March 2024.

Established a “SMART” criterion.

Presented artifacts including an American Heart Association: Basic Life Support Instructor certificate, a State of North Carolina “Notary Public” certificate, and the “Market Simulation” certificate of completion and 1st place badge.

Congratulations on completing a Marketplace Simulation! Marketplace has been used by over a million students in business schools and executive programs around the world to gain an edge in today's job market.

MarketPlace Simulation

Completed, with honors, the MarketPlace Simulation capstone project used by over a million students in business schools and executive programs around the world, to gain an edge in today's job market.

Won the “1st Place” team badge in MarketPlace Simulation: determined by the highest cumulative Balanced Scorecard within the game, across several simulated business quarters. This requires consistent performance, careful attention to feedback metrics, perseverance, agility, and problem-solving skills. Therefore, the holder of the badge demonstrated the business skills and work ethic necessary to manage their company toward excellence over crucial stages of the company’s life cycle.

Bachelor of Arts: Sociology June 2016

Thomas Edison State University Trenton, NJ 08608

Associates of Arts: Criminology June 1995

Mercer County Community College West Windsor, NJ 08550

CERTIFICATES:

ABE/GED/ESL Teacher Certificate

Paralegal Certificate

Phlebotomy Certification

American Federation of Teachers (AFT) Certificate



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