Objectives
To provide my services for your company to the best of my ability.
Education
Durham School of the Arts
Southern High
Wake Tech
May 2001 Diploma
Regency Beauty Institute
August /2009
Experience
Php of NC 2/2021-8/2023
Residential Manager-scheduling staff, order medication. Filing paperwork, scheduled appointments. Monitored staff, notified family if any changes. Stocked supplies. Grocery shopping. Medication Administration. Appointment setting and transportation KARE
Medication Aide /SIC 3/2021-present
Medication administrator in assisted living facilities, vitals. Logging information on MARs Supervising PCAs, CNAs
Uber 3/2020 - present
deliver packages to residents and businesses at the expected time. Pick up passengers and transport to destination.
(seasonal)
Minority Tax Pros 11/2019- present
Tax Preparer/remote -assist businesses and individual clients in preparing tax returns. Applied a federal state, and local codes to ensure tax compliance. Consulted clients on tax law and income statement documentation. Managed electronic tax records using QuickBooks.
NuAngels Home Health 6/2017-2/2020
HHA- assisting clients with activities of daily living, transportation, meal prep. Medication administration and reminders
Alpha Management 4/2016-9/2019
Paraprofessional- community support,skill building, Goals in home and community. Adults and adolescents diagnosed with behavioral and developmental disabilities. Transportation
ACS 2/2012-3/2016
Customer Service Representative/ remote- customer service to customers, inbound- outbound calls, product knowledge, obtain quotes, insurance quotes Market Tech Media 10/2009- 2/2012
Data Entry - Entering customer account data from source documents within time limits. Telemarketing, Sales,Compiling, verifying accuracy and sorting information to prepare source data for computer entry, windows. Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output. Typing, troubleshooting, customer support
Marcia Rementer Dentistry 3/2008- 9/2009
Dental Receptionist- Greet patients, Answer phone calls and questions. Take detailed messages. Schedule and confirm appointments with patients. Pull and update patients files after each appointment, order office and dental supplies. Devereux Residential Services 8/2005- 3/2008
Group Home Manager- plan, implement and evaluate programs, services, and activities provided in group home. Scheduling staff,managing monthly fire drills, medication administration, data collection, leadership.
Triangle Residential Services 1/2003-6/2005
Office Administrator- quick books, data entry, filing accounting. Duke Towers 7/2000- 9/2002
Housekeeper- Established and maintained clean and comfortable "home" environments by performing cleaning duties including vacuuming, cleaning windows, dusting, and bathrooms.Assisted customers by providing detailed information, resolving their complaints .
Captain Ds 4/1999-7/2000
Shift Manager - Ensure that restaurants is clean and well maintained, that all company procedures are followed and all standards for food quality, cleanliness, sanitation and customer service are met. Scheduling Staff and Inventory. References-Supervisor Ms. Keisha Terry 252-***-**** (Devereux Residential Service) Supervisor Ms. Gloria 919-***-**** (NuAngels Homecare) Qualification: Certified Medication technician, Centering Training, NCI Training, CPR, First Aid, Natural Hairstylist License