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Customer Service Data Entry

Location:
Central Park, NC, 27701
Posted:
April 07, 2024

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Resume:

Objectives

To provide my services for your company to the best of my ability.

Education

Durham School of the Arts

Southern High

Wake Tech

May 2001 Diploma

Regency Beauty Institute

August /2009

Experience

Php of NC 2/2021-8/2023

Residential Manager-scheduling staff, order medication. Filing paperwork, scheduled appointments. Monitored staff, notified family if any changes. Stocked supplies. Grocery shopping. Medication Administration. Appointment setting and transportation KARE

Medication Aide /SIC 3/2021-present

Medication administrator in assisted living facilities, vitals. Logging information on MARs Supervising PCAs, CNAs

Uber 3/2020 - present

deliver packages to residents and businesses at the expected time. Pick up passengers and transport to destination.

(seasonal)

Minority Tax Pros 11/2019- present

Tax Preparer/remote -assist businesses and individual clients in preparing tax returns. Applied a federal state, and local codes to ensure tax compliance. Consulted clients on tax law and income statement documentation. Managed electronic tax records using QuickBooks.

NuAngels Home Health 6/2017-2/2020

HHA- assisting clients with activities of daily living, transportation, meal prep. Medication administration and reminders

Alpha Management 4/2016-9/2019

Paraprofessional- community support,skill building, Goals in home and community. Adults and adolescents diagnosed with behavioral and developmental disabilities. Transportation

ACS 2/2012-3/2016

Customer Service Representative/ remote- customer service to customers, inbound- outbound calls, product knowledge, obtain quotes, insurance quotes Market Tech Media 10/2009- 2/2012

Data Entry - Entering customer account data from source documents within time limits. Telemarketing, Sales,Compiling, verifying accuracy and sorting information to prepare source data for computer entry, windows. Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output. Typing, troubleshooting, customer support

Marcia Rementer Dentistry 3/2008- 9/2009

Dental Receptionist- Greet patients, Answer phone calls and questions. Take detailed messages. Schedule and confirm appointments with patients. Pull and update patients files after each appointment, order office and dental supplies. Devereux Residential Services 8/2005- 3/2008

Group Home Manager- plan, implement and evaluate programs, services, and activities provided in group home. Scheduling staff,managing monthly fire drills, medication administration, data collection, leadership.

Triangle Residential Services 1/2003-6/2005

Office Administrator- quick books, data entry, filing accounting. Duke Towers 7/2000- 9/2002

Housekeeper- Established and maintained clean and comfortable "home" environments by performing cleaning duties including vacuuming, cleaning windows, dusting, and bathrooms.Assisted customers by providing detailed information, resolving their complaints .

Captain Ds 4/1999-7/2000

Shift Manager - Ensure that restaurants is clean and well maintained, that all company procedures are followed and all standards for food quality, cleanliness, sanitation and customer service are met. Scheduling Staff and Inventory. References-Supervisor Ms. Keisha Terry 252-***-**** (Devereux Residential Service) Supervisor Ms. Gloria 919-***-**** (NuAngels Homecare) Qualification: Certified Medication technician, Centering Training, NCI Training, CPR, First Aid, Natural Hairstylist License



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