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Front Desk Customer Service

Location:
Baltimore, MD
Posted:
April 07, 2024

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Resume:

**/**** - */**/****

Alarya Booze

240-***-**** • ad4t15@r.postjobfree.com

Objective

Highly qualified and results driven Nursing student. Experienced in multiple career fields including health/medical (medical scribe, caregiver), customer service, front desk, contractor, sales, and hospitality services. With 2-3+ experience in these fields I am dedicated to bringing my expertise and skills to a growing company.

Personal Caregiver

Royalty Caregiver

Engaged with patients and families to provide emotional support and daily living instruction.

• Work with a variety of clients, such as the physically disabled, cognitively impaired, chronically ill, and

elderly.

• Assisted with meal planning to meet nutritional plans, Assisted patients with daily personal

hygiene, and assist clients in using the restroom

o Picking up heavy objects and performing housekeeping tasks o Remind clients to take medication

o Transport clients to appointments or outings

• Reported concerns to nurse supervisor to promote optimal care.

• Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores. Monitored medications and reviewed lab results.

• Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.

Personal caregiver

Chesapeake Caregivers

Engaged with patients and families to provide emotional support and daily living instruction.

• Work with a variety of clients, such as the physically disabled, cognitively impaired, chronically ill, and

elderly.

• Assisted with meal planning to meet nutritional plans, Assisted patients with daily personal

hygiene, and assist clients in using the restroom

4/2020 - 7/2020

10/2020 - 12/2020

8/2023 -

o Picking up heavy objects and performing housekeeping tasks o Remind clients to take medication

o Transport clients to appointments or outings

• Reported concerns to nurse supervisor to promote optimal care.

• Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores. Monitored medications and reviewed lab results.

• Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.

COVID Medical Screener

TruCare24

Check employee/visitor temperatures using non-contact infrared thermometers. Ensure all employees/visitors entering the court building are screened. Ensure all employees/visitors are utilizing face masks in appropriate areas of the court building. Maintain a detailed log of daily screenings.

Contractor

Adecco

Check employee/visitor temperatures using non-contact infrared thermometers. Ensure all employees/visitors entering the court building are screened. Ensure all employees/visitors are utilizing face masks in appropriate areas of the court building. Maintain a detailed log of daily screenings. Front desk

Medical Scribe

ScribeAmerica

•Prepares and assembles medical record documentation/charts for physician(s).

•Enters the patient room with the physician during patient visit to capture and transcribe medical record documentation utilizing electronic medical record applications.

•Ensures medical record compliance by self-documentation attestation.

•Updates patient history, physical exam, and other pertinent health information in the patient •Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.

•Monitors the duration of basic lab results and screening procedures.

•Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.

•Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.

Patient Transporter UNION

LifeBridge Health

June 2020

Feb 2023-

Transport and escorts patients to and from Hospital Departments and treatment areas using safe transfer techniques and provides courier services as stated in the Crothall contract. Maintains transportation equipment in a clean and safe manner. Will be a participant of the lift team. Transports patients, medical equipment and patient related items. Care of transport equipment and supplies.

Certifications

First Aid/ CPR BLS

Education

Frederick Douglass High School

BCCC

Baltimore City community college in Baltimore

Nursing Program

Skills

Communication

Empathy

Flexibility

Positive attitude

Ms outlook

Ms word

Teamwork

Active listening

Patience

HIPAA knowledge

Medical terminology

Front desk

Answering calls

Fast typing (50+ wpm)

Record keeping

Highly responsible

Basic mathematical skills

Customer service

Cleaning

Leadership

Trustworthy

Computer skills

Educated

Respectful

Self controlled

Critical thinking abilities

Adaptability

Organized



Contact this candidate