ROZINA TALAT CSM, A-CSM, SA, ACP, ITILv*

Bartlett, IL 601**-***-*** 3544 ad4t0m@r.postjobfree.com

Professional Summary

Project Manager with 15+ years of experience owning all stages of the project lifecycle from inception through monitoring and closing to deliver projects that include software development, HW SW upgrades, configurations and decommissions. Managed complex projects/programs in network infrastructure (Data Center) and application/web development (SDLC) space. Worked in the Telecomm, Retail Data Analytics, Financial Services and Computer Hardware industries. Utilized Waterfall (SDLC), Agile and SAFe to successfully to build, test & deliver business critical systems. Proven track record of bringing stagnant projects to the finish line.

Certified Scrum Master and SAFe Agilist with over 4 years of experience leading & coaching leadership and cross functional teams in adopting Agile and SAFe practices. Proven track record of helping teams to reach the highest level of maturity. Assisted in transforming from Waterfall to Scrum and Kanban. Provided training & support to teams as a Scrum Master and Release Train Engineer.

Professional Experience

Baxter Credit Union (BCU) 11/2022 - Present

Sr. Scrum Master/Project Manager

Lead highly complex application development projects representing a portfolio of business-critical applications.

Collaborated with the business to deliver a high-profile federal project related to IRS Taxes.

Directed and completed software development projects related upgrades, migrations and decommissions of applications running the credit union services.

Create project plans and ensure that programs progress according to schedule and budget.

Maintain and produce metrics and status reports for executive leadership.

Facilitate Scrum/Kanban ceremonies and guide the team on methods to grow towards maturity.

Monitor and coach team on performance utilizing velocity, cycle time and efficiency.

Work with product owner to refine the backlog and prioritize work.

Manage monthly budget and team cost for executive leadership.

Research applications for upgrades, EOL/EOS components and formulate a strategy for next steps.

Update/write Features and User stories as needed in ADO.

Coordinate and communicate with end user on UAT testing.

Bank of the West 11/ 2020 – 11/2022

Sr. Project/ Program Manager

Successfully completed $2.5M upgrade initiative of 500+ ATMs to Win10 OS by developing an executable plan and coordinating with 3rd party vendors (FISERV, NCR, and Hyosung).

Collaborated with storage teams and 3rd party vendors (FIS) to design and implement a strategy to migrate application shares from EOL and EOS servers to a new platform.

Identified and managed project scope, dependencies, and critical milestones across all functional areas of the business.

Managed risks and change management processes for all assigned projects, working with peers and leaders to take corrective action as necessary.

Responsible for adhering to the bank’s PMO best practices, standards, and framework for projects.

Created and maintained a detailed work breakdown of project milestones, deliverables, and tasks and ensured tasks were completed on time and within budget.

Prepared monthly financial budgets and updated actuals in Clarity for C suite.

Coordinated with business stakeholders and users to ensure the product was delivered and tested as expected.

Served as a mentor to guide other team members as needed.

Northern Trust Corporation 02/ 2020 – 08/ 2020

Sr. SAFe Scrum Master/Project Manager

As a part of the transformation team, provided guidance on SAFe best practices.

Coached teams on Agile/SAFe/JIRA as they progressed through their sprints.

Executed transformation as per the SAFe Implementation Roadmap.

Scheduled and facilitated PI Planning sessions in the role of an RTE.

Maintained and updated the Program Board with features or risks as progress was made through the PI.

Supported teams working on projects such as cloud data migrations, Risk/Remediation data conversions, and Appian migration.

Worked with Product Owners to schedule PBRs and wrote User Stories with Acceptance Criteria.

Led monthly executive meetings to escalate issues and provided project status to C suite.

Facilitated scrum ceremonies and aligned teams to meet the goals of each event and ceremony.

Monitored progress utilizing reports in JIRA Dashboards (Burn down charts, Velocity charts).

Drove teams to continuously improve and adopt processes such as CI/CD, Automation, TDD, BDD, DevSecOp

Zebra Technologies 10/ 2017 – 05/ 2019

Sr. SAFe Scrum Master/Project Manager

Managed a diverse group of developers, QA, and product owners in developing applications for clinical inventory and retail data analytic platform.

Worked with the innovation team to create and implement API management life cycle processes for Apigee management tools.

Selected to lead a high-profile initiative with 3rd party vendors (Dell) to develop and execute a cyber-recovery solution for critical applications.

Coached scrum teams on Agile/SAFe methodologies and tools ( JIRA) and facilitated Scrum ceremonies (Daily Scrums, Sprint Planning, Demos & Retrospectives).

Collaborated with RTE to organize SAFe PI Planning events.

Managed and balanced budget through reconciliation of SOWs and POs.

Worked with Product Owners to help manage Backlog and wrote User Stories with Acceptance Criteria.

Monitored and reported key metrics to C suite .

ShopperTrak/Tyco Retail Solutions 10/ 2016 – 04/ 2017

Agile Project Manager/Scrum Master

●Key contributor in combining 3 different CRM, Reporting & Analytics platforms into one shared common platform.

●Oversaw cross-matrix work streams, such as Product Management, Customer Engagement Management, Change Management, and Network.

●Created process flows in Visio to provide a mechanism for clients, sales, and marketing teams to submit change requests in JIRA.

●Acted as a Scrum Master as needed to host daily stand-ups, sprint planning, and retrospective sessions to assess dates, estimate stories, project progression, and remove roadblocks.

●Participated in weekly backlog grooming sessions with product owners to prioritize and update product backlog in JIRA.

●Extracted data from JIRA to create burn-down charts and metrics to provide visibility to management on project status.

●Developed complex project plans in Excel and MS Project to allow oversight of dependencies and

milestones.

●Created and coordinated UAT test strategy for internal and external clients by collaborating with customer representatives to provide input into the plan

AT&T 09/ 2015 – 07/ 2016

Lead Project Manager/Scrum Master

●Led company-wide initiative to develop a virtual cloud environment and migrated AVPN services from the current network to a custom cloud network.

●Oversaw matrix organizations that consisted of waterfall and Agile Scrum teams to deliver an end-state solution.

●Led large technical AVPN project to decommission PE routers and upgrade code to spin up to a virtual machine on the cloud network.

●Worked with the product owner to refine product backlog and negotiate the scope of work in Rally.

●Tracked and mitigated issues, risks, and impediments identified by project teams.

●Scheduled daily stand-ups and sprint planning sessions for Scrum teams.

●Assured teams worked collaboratively through Sprints/Iterations e to create User Stories in Rally.

●Tracked progress of each sprint through burn-up and burn-down charts.

●Participated in and led UAT testing for end users and clients.

●Acted as Agile Coach for new hires, management, and junior project managers on PM/Agile process techniques.

●Coordinated product demos for stakeholders and clients after Sprints were completed.

AT&T 07/ 2008 – 09/ 2015

Sr. Technical Project Manager/Program Manager

●Led large complex infrastructure projects for over 160 wireless data centers & MTSO locations, requiring migration of network data and cables to a new generation of routers.

●Collaborated with engineers (CCNA, MCSEs, Operations) to deliver enterprise-wide network solutions ranging from new builds, application/ network upgrades, and migrations to decommissioning equipment.

●Planned and scheduled network data and cable migration to new-generation Cisco, Juniper, and Sonus routers.

●Responsible for costing, estimating, and planning projects using project management tools (MS Project ).

●Communicated and mitigated issues and risks for business-critical process improvements.

Additional Experience

AT&T, Hoffman Estates, IL 05/ 1999 – 07/ 2008

Sr. Business Manager (Process Transformation) 03/ 2006 – 07/ 2008

Sr. Project Manager 01/ 2005 – 03/ 2006

Business Analyst/Manager 08/ 2001 – 12/ 2004

QA Test Analyst 05/ 1999 – 08/ 2001

Certifications

Advanced Certified Scrum Master (A CSM) - Scrum Alliance (6/23) ITIL Foundations V3 - Axelos (6/16)

SAFe Agilist (SA) - Scaled Agile (10/20) Agile Certified Practitioner ( ACP ) - PMI (5/16)

Certified Scrum Master ( CSM ) - Scrum Alliance (4/17) Six Sigma Green Belt - AT&T (4/14)

Education

Master of Business Administration (MBA) Information Management Systems - Webster University

Bachelor of Science (B.S.) Health Care Administration - Northern Illinois University

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