YOLANDA AULT
Raleigh, NC ***** 919-***-**** ad4t07@r.postjobfree.com
Professional Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Skills
Medications Familiarity
General Housekeeping Abilities
Charting Expertise
Medication Assistance
Measuring Bodily Fluids
Efficient and Reliable Team Player
Work History
Certified Nursing Assistant 01/2023 to Current
Gale Healthcare – Raleigh
Helped patients with self-feeding and assisted feeding, based on individual needs.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Followed directions of licensed nurses to administer medications and treatments.
Personal Care Assistant 05/2022 to 02/2023
A1 Omgea Healthcare – Raleigh
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Remained alert to problems or health issues of clients and competently responded.
Planned, prepared, and served meals and snacks according to prescribed diets.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Home Health Aide 03/2021 to 01/2023
Wisdom Senior Care – Wake Forest, NC
Administered medications in accordance with doctor's instructions.
Assisted with end-of-life care.
Utilized universal precautions and infection control principles in all aspects of care.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Assisted disabled clients to support independence and well-being.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Customer Care Representative 06/2018 to 09/2020
Conduent – Cary, NC
Investigated and resolved customer inquiries and complaints quickly.
Promptly responded to inquiries and requests from prospective customers.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Increased efficiency and team productivity by promoting operational best practices.
Education
Bachelor Of Business Administration: Health
Strayer University - Raleigh, NC
Medical Applied Science : Medical Assisting 07/2016
Miller-Motte College - Cary, NC
Academic Studies: Customer Service 08/2008
St. John's College - Guyana