Pamela Chapple

Trauma informed coach, mental health advocate, EQ practitioner and supportive housing caseworker and activities director

Saranac Lake, NY 12983

ad4syk@r.postjobfree.com

+1-315-***-****

Trauma informed coach and emotional intelligence practitioner . Motivated for advancement in a career. Willing to learn and accept constructive criticism. Work well with others, team player, problem solver. Enjoy creating a healthy and constructive work environment. 6 years management experience. Passionate mental health advocate. Study in childhood trauma and the effects of a dysfunctional family unit. Practice in breathing and tapping techniques for trauma related anxiety and triggers. Sober support. I have certifications in the supportive housing field, trauma informed care and a diploma in emotional intelligence.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

caseworker supportive housing/ activities director Lakeside House, Inc - Saranac Lake, NY

Present

I assist people living with mental illnesses with managing their daily lives. Giving them the tools they need to facilitate independence in accordance with their individual needs and circumstances. I give each individual a safe space to communicate issues and concerns. I create individual assignments and goals through the supportive housing program. I use a person centered trauma informed approach to each situation and create healthy outlets and activities for growth. I create individual action plans and person centered goals to facilitate independence.

Clinical aide 1 PAT office

St. Joes impatient - Saranac Lake, NY

November 2021 to November 2023

I help new residents adjust to the program, giving them a guided tour of the program and making them feel welcome. Take care of any needs they may have and provide them with a safe place to come with concerns. I organize and run focus groups, art projects that promote healthy team building and community development . Monitor behavior to help keep them on track. Help with office inventory and ordering. Run a feedback group. Monitor recreation. Promote healthy interactions. Communicate with the team to assure the safety and security of residents is the priority. Communicate any possible concerns that might inhibit their success in the program. Be a constant cheerleader and advocate for their success. Build a trusting and positive relationship to provide a healthy environment for them to thrive. Management

Ben & Jerry’s

June 2021 to September 2021

Keep employees on task. guide employees with respect to build character and confidence. Provide employees with the tools they need to successfully accomplish the task at hand. Communicate fully to my team to make sure they understand the big picture. Make sure employees feel they are in a safe space and that their hard work is appreciated. Open store and prepare for the day. Make sure space is cleaned and shop is stocked. Handle cash drawer. Keep track of inventory. Deal with costumers. Make sure costumers have a positive experience. Inventory, ordering, promotions, scheduling. Making and decorating cake’s. Ensure that the appropriate food safety guidelines are implemented. Balance the safe and drawer. Solve problems. Close shop, make sure space is clean and prepared for next day. Shift Supervisor

Kinney drugs - Old Forge, NY

February 2017 to July 2020

Manage employees, keep them on task, encourage them to take initiative and take pride in their work. Cultivate a healthy and constructive work environment. Complete daily tasks issued from corporate. General merchandising. Deliveries. Keep store clean and organized. Keep shelves stocked. Keep stockroom neat and organized. Communicate well with my team. Open store, do all the necessary paperwork for balancing modules. Support manager in any way he needed. Count drawers balance modules and close and lock up store.

Gallery Assistant

Gallery 3040 - Old Forge, NY

April 2017 to September 2019

Greeted costumers, answered questions about the art and artists. Sold art and other fine goods. Cashiering, helped create and inviting and interactive space, organized and maintained gallery space, helped with merchandising, helped with exhibits and openings. Human services

HUMAN SERVICE

October 1998 to March 2018

• Worked for Catholic Charities summer program 3 summers during High School. Overseeing children while they partake in summer activities. We also would spend 1 week at away camp.

• a year at Masonic home (day care)taking care of children ranging from infants to toddlers.

• 2 years at The House of Good Shepard, counseled and gave support to a group of boys with behavioral issues.

Organized activities, taught art classes, life skills, enjoyed helping them learn positive interactions, coping skills and building self esteem.

FOOD SERVICE/ MANAGEMENT

• Served and prepared food for Hamilton College students during my high school years.

• For a year I helped run a Coffee House, organized art shows, music, chess night and Movies. Basic maintenance designed and executed the layout for the shop. Inventory, buying goods. Prepared and served food and specialty coffee drinks.

SALES ART

For many years I enjoyed executing and selling my art in New Orleans to tourists and locals Greeted customers in a friendly manner, enjoyed meeting people interested in Art. Also made and sold macrame bracelets.

DENTAL TECHNICIAN

I have four years experience in two Laboratories in Cental New York. My focus was as a ceramist. Education

Diploma in Emotional intelligence

Alison - Irland

Present

Associate in Fine arts/ liberal arts

Fashion Institute of Technology - New York, NY

1988 to 1992

Clinton Central High School

1988

Skills

• Interpersonal and communication skills, computers, managment (6 years)

• Infant Care

• Toddler Care

• Food Production

• Store management

• Assistant manager experience

• Retail management

• Restaurant management

• Childcare

• Cooking

• Teaching

• Restaurant experience

• Sales

• Guest services

• Coffee experience

• Food preparation

• Nannying

• Food safety

• Management

• Cleaning

• Babysitting

• Retail sales

• Experience with children

• Analysis skills

• Working with people with developmental disabilities

• Childcare

• Supervising experience

• Customer service

• Sales

• Teaching

• Merchandising

• Cash handling

• Retail sales

• Cooking

• Cash register

• Working with people with disabilities

Certifications and Licenses

Supportive housing trauma informed care

Present

Trauma informed coach

March 2024 to Present

Diploma in emotional intelligence

March 2024 to Present

Contact this candidate