GB Gloria Brunson

Hartsville, SC ***** 843-***-**** ad4sy3@r.postjobfree.com

Online Digital Resume

PROFESSIONAL

SUMMARY

Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Responsible Stocker with excellent blocking, facing and customer service skills coupled with [Number] years of experience. Fast worker with attention to detail and completeness. SKILLS Product Signage and Labeling

Stockroom Organizing

Stockroom Procedures

Handheld Scanners

Customer Loyalty

Safety Protocols

Hand Truck Operation

Cash Register Operation

Good with Numbers

Merchandising and Display

Palletizer Safety

Product Sales and Promotion

Product Packaging

Motivated Team Player

WORK HISTORY RECEIVER/STOCKER ASSOCIATE 01/2020 to CURRENT Lowes Home Improvment Southern Pines, NC

Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.

Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.

Assisted in development of trainees, providing instruction and support to optimize readiness.

Took on customer service duties, contributing with teams of up to [Number] to achieve top ratings in satisfaction surveys.

Answered customer questions and provided detailed product information. Greeted customers and directed to requested products. Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

Maintained effective team member communication.

Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays. Helped customers locate desired items and transfer oversized items to vehicles.

Changed sales floor signs to show current pricing and support product promotions.

Consistently lifted materials weighing as much as [Number] pounds. Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.

Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.

Created balanced pallets to support efficient and safe sales floor replenishment.

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies. Unloaded daily delivery trucks using equipment such as [Type] and [Type] to quickly remove and stage products.

Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Operated RF scanners to track merchandise and verify contents of containers.

MERCHANDISING ASSOCIATE 01/2018 to 08/2019

Lowes Home Improvment Florence, SC

Worked closely with individual customers to identify unique needs and supply appropriate products.

Trained and managed merchandising associates to uphold company standards in customer service and product information. Provided positive shopping experience, employing conflict resolution skills when problems arose.

Worked closely with managers, suppliers, and buyers to stock retail locations.

Educated customers on promotional events and monitored inventory for events to improve overall experiences.

Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales. Monitored slow-selling merchandise and placed top sellers on display in prominent areas.

Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Inspected merchandise for quality and arranged proper display location on floor.

Updated pricing and signage to complete product displays and educate customers.

Answered customer questions regarding store merchandise, department information and pricing.

Verified products appeared at correct locations in proper quantities. Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.

Educated employees on new merchandise during seasonal workshops. Tracked and recapped key item performance.

CASHIER 01/2017 to 10/2018

Lowe's Florence, SC

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs.

Restocked and organized merchandise in front lanes. Answered questions about store policies and addressed customer concerns.

Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Collected and authorized payments of guests.

Worked closely with shift manager to solve problems and handle customer concerns.

Performed cash, card and check transactions to complete customer purchases.

Operated cash register to record transactions accurately and efficiently. Maintained current knowledge of store promotions and highlighted sales to customers.

Used POS system to enter orders, process payments and issue receipts. Set up new sales displays each [Timeframe].

PRODUCT MERCHANDISER 04/2007 to 10/2018

Lowes Home Improvment Florence, SC

Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Inspected merchandise for quality and arranged proper display location on floor.

Updated pricing and signage to complete product displays and educate customers.

Answered customer questions regarding store merchandise, department information and pricing.

Monitored inventory levels and kept adequate stock in product displays on sales floor.

Verified products appeared at correct locations in proper quantities. Prepared interesting and innovative visual displays to grab customer interest and promote sales.

Established strong vendor relationships to maintain and support business. Planned and coordinated product availability for advertising and promotion purposes.

Assembled quarter and full-size point of purchase promotional displays. Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.

Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.

Educated employees on new merchandise during seasonal workshops. Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.

Ran markdown reports, managed store replenishment and analyzed buying reports.

Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.

Tracked and recapped key item performance.

OFFICE MANAGER 02/2000 to 03/2004

Roses Hartsville, SC

Maintained computer and physical filing systems.

Created, maintained and updated filing systems for paper and electronic documents.

Updated reports, managed accounts, and generated reports for company database.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

ASSISTANT MANAGER 03/2004 to 11/2006

Roses Hartsville, SC

Supervised day-to-day operations to meet performance, quality and service expectations.

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. EDUCATION High School Diploma

Hartsville High School, Hartsville, SC

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