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Human Resources Employee Relations

Location:
Newburgh, NY
Posted:
April 05, 2024

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Resume:

PROFESSIONAL SUMMARY

Results-oriented human resources professional with experience and proven track record in developing, implementing and improving business processes at the site, district, division and corporate levels. Proven strengths are in meeting goals and producing bottom line results through excellent interpersonal, motivational and communication skills. Hands on experience with:

Benefits

Employee Relations

HRIS

Management Coaching

Payroll

Performance Management

Recruiting

Training and Development

401k Administration

Microsoft Office

PAYCHEX

ADP

Staff Works

Brass Ring

PeopleSoft

Ulti-Pro

PAYCOR

Paycom

Kronos

CERTIFICATION

SCP SHRM

INSIDEOUT Development Facilitator INSIDEOUT Development

DDI Targeted Selection Administrator DDI

EDUCATION

Master of Science, Human Resources Mercy College, Dobbs Ferry NY

Bachelor of Science, Business Administration Mercy College, Dobbs Ferry, NY

EMPLOYMENT EXPERIENCE

Talent Engagement Generalist

Westchester Medical Center BHC

Signet Healthcare Valhalla, NY 2020 – Present

Generalist role to support the Behavioral Health Center at Westchester Medical Center HR function. Responsible for the development of a safety program requiring the development of a safety manual, process, reporting, conduct monthly safety meetings to analyze data to find root cause and develop a protocol for training of staff to mitigate occurrences of injuries. Instituted use of Group interviews utilizing DDi Targeted selection to improve staffing to meet the needs of the business. Created data bases to identify and monitor compliance metrics.

Director of Human Resources

The Children’s Home of Kingston, Kingston, NY 2018 – 2020

The business has a school for grades 4-12, a residential treatment setting for boys and an ORR program for boys awaiting vetting of sponsorship for entry into the United States

Responsible for the HR Department in supporting the agency. Coach Managers on employee relations, improved communication of agency by implementing a company employee portal and maintain content to support company mission in supporting the youth we serve. Responsible for staffing, performance management, wrote new employee handbook, health benefits, 401k administration and all government reporting. Maintain HRIS system to ensure accurate status on staff. Train new hires on policies and procedures as well as NYS mandatory sexual harassment training and so much more.

HR Business Partner

Crystal Run Village, Middletown, NY 2015 – 2018

Duties: Support a population of 750 employees as the HR Business Partner. Primary focus is on safety, workers compensation, disability, FMLA, training and employee relations. I am also involved in recruiting, benefits, performance management and metrics.

HR Manager 2014 - 2015

Middletown Honda, Middletown, NY

Duties: Payroll, benefits, employee relations review incident with manager and recommend proper course of action creating documentation as well as coaching manager on key points. Recruiting (create and place ads, phone screen applicants, coordinate face to face to interviews), conduct orientation. Create newsletters, interact with staff and management on daily basis. Report workers comp incidents reduce experience ratings by self- insuring minor injuring using good judgment to minimize exposure for future liability of claim. Respond to accidents involving customers and resolving the issues.

Director of Human Resources (company merged) 2011 - 2013

Jim Waters Corp, Poughkeepsie, NY

Duties: Payroll, benefits, employee relations review incident with manager and recommend proper course of action creating documentation as well as coaching manager on key points. Recruiting (create and place ads, phone screen applicants, coordinate face to face to interviews), conduct orientation. Create newsletters, interact with staff and management on daily basis. Report workers comp incidents reduce experience ratings by self- insuring minor injuring using good judgment to minimize exposure for future liability of claim. Respond to accidents involving customers and resolving the issues. Facilitated safety meetings with managers to review worker comp injuries and raised awareness of possible safety risk. Created tool box training for weekly team meetings to make safety part of the culture. Strategized head count and proper staffing of territory reps to increase market share in underrepresented areas. Reviewed cost of medical and reduced cost to the company and employee while improving coverage. Assisted in the merger transition of merger in moving employees over to the new company and benefits.

Managed benefit administration for corporate and several off-site locations involving travel and telephone communication with all levels of employees.

Experienced in researching and purchasing outside insured medical, dental, STD, LTD, voluntary benefits, FSA, life insurance as well as due diligence of 401k company plan.

Developed and implemented a hybrid model for a shared cost of medical expense for employee reimbursement in addition to flexible spending accounts.

Represented the company in all issues involving unemployment hearings and the Division of Human Rights, EEOC. Corresponded with the external parties providing documentation from my investigation of incident or cause for termination.

Verizon Dealership Contractor 2010 – 2011

HVDC LLC Pleasant Valley NY

Regional Human Resource Manager (company went to a shared service model) 2008 - 2009

Nortrax – John Deere, Beacon NY

Duties: Payroll, benefits, employee relations review incident with manager and recommend proper course of action creating documentation as well as coaching manager on key points. Recruiting (create and place ads, phone screen applicants, coordinate face to face to interviews), conduct orientation. Create newsletters, interact with staff and management on daily basis. Report workers comp incidents reduce experience ratings by self- insuring minor injuring using good judgment to minimize exposure for future liability of claim. Responded to accidents involving customers and resolving the issues. Facilitated safety meetings with managers to review worker comp injuries and raised awareness of possible safety risk. Strategized head count and proper staffing territory reps to increase market share in underrepresented areas to increase market share,

Coached managers on employee performance and annual reviews.

Identified high performance individual contributors and skill gaps for succession planning.

Trained managers in coaching to understand what coaching is and what it looks like using the GROW model for high performance teams.

Partnered with senior management to identify performance metrics to align individual and the team to have line of sight direct contribution to the company goals.

Presented to management employment laws and company compliance regarding FLSA, Title VII, harassment, diversity, labor relations, and employee documentation.

Talent Acquisition and Diversity Manager 2008 - 2008

Hudson Valley Credit Union Poughkeepsie, NY

Duties: Managed a team of seven in the talent acquisition department. Responsible for the day to day operation of the department and closing out job requisition. Improved selection process, method of advertisement in analyzing ROI. Developed pipe lines by networking in the community by participating on panels and workshops to increase awareness for career opportunities at the credit union. Developed strategy for staffing and training for new locations as the credit union expanded its footprint in Hudson Valley. Developed an internship program working with high school seniors to fill part time positions. Implemented Ulti Pro to move the company to a paperless efficient method of recruitment improving record retention and communication.

Managed a talent acquisition team and the process for the future growth of the organization supporting corporate and multiple units.

Implemented Ulti Pro HRIS system reducing cost while improving efficiencies in record-keeping and communication.

Regional Human Resources Manager 2004 - 2008

Sprint Nextel Elmsford, NY

Duties: Heavy focus on employee relation and investigations of any allegations of harassment in the workplace. Reviewed all documentation for corrective action supporting over 115 locations. Trained managers in employment laws to reduce company exposure, performance management training developing metrics and the proper method of awarding merit increases using the hay method. Guided management in the transition of the implementation in creating a new culture after the Sprint Nextel merger.

New hire orientation, sales training, diversity training and company culture.

Safety a review of workplace hazards and individual and team responsibility.

Process – discuss metrics, compensation, benefits, and employee portal.

Trained new hires in a call center environment through a 6-week training program.

Implemented a training program to expand diversity initiative through a team development of curriculum and process.

Human Resources Manager 2000 - 2004

The Home Depot Middletown, NY

Duties: Employee life cycle heavy focus on recruiting, training and development of management. Company was in transition of leadership involving multiple changes from a good old boy management style to one of modern management standards led by Bob Nardelli and his management team. HR role was to implement new changes and train managers in new methods while keeping the HD culture intact. Review sales and project HC to meet those needs while coordinating HP for future leadership roles in the stores.



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