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Scrum Master Project Management

Location:
Georgetown, TX
Posted:
April 05, 2024

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Resume:

Subashini.Sowmitri

ad4swv@r.postjobfree.com

Mobile: 972-***-****

PROFESSIONAL SUMMARY -

Detail-oriented professional with 16+ years serving as Project Manager, Scrum Master and Delivery Lead/ Manager in various domains, supporting business processes including project management, milestone tracking, timeline, testing, maintenance, and monitoring, acting as a liaison between financial business owners and IT groups, and ensuring the completion of client requirements and objectives.

Professional Summary:

Expert in partnering and coordinating with all levels of managers, developers, QAs, stakeholders, business users, and technology teams.

Experienced in project management, development management, project planning, risk management, etc.

Experienced in risk management, budget management, quality evaluation and escalation, traceability management, and scheduling management.

Experienced in budget planning, cost estimation, and itemized lists of more than 10 projects.

Proficient in creating BRD (Business requirement Document), TRD (Technical Requirement Document), FRD (Functional Requirement Document), UAT Documents, and Use Case Narratives.

Proficient in creating UML diagrams like Use Case, Activity, Sequence, Collaboration, Class, State, Workflow, Process flow, Data flow, and Deployment Diagrams using tools like MS Visio.

Broad experience with SDLC requirement gathering and deployment using Agile Scrum, Rational Unified Process (RUP), and Waterfall.

Experienced in conducting AS-IS and TO-BE analysis during requirement gathering and conducting GAP analysis after the function implementation.

Expert in Developing and documenting business requirements which include wireframes, Mockup Screens, Prototyping, and Business workflows.

Experience in facilitating SAFe ceremonies such as Iteration Planning, Daily Stand-ups, Iteration Review & Iteration Retrospective.

Ability to develop high-quality documents and presentations for multiple audiences, including business and detailed requirements specifications.

Proficient in creating mapping spreadsheets, Source Target mapping documents, including transformation rules. Ability to plan and coordinate all testing phases, including making test plans, conducting User Acceptance Testing (UAT), and creating and executing Test Scripts/Test Cases highly involved with Regression, system testing, and integration testing.

Experience with data analysis, metadata, data profile, mapping, maintaining data integrity, defining data integration rules (by tagging), etc.

Experience in AML and Trade Surveillance tools such as Actimize and a good understanding of CDD, EDD, risk scoring, and SAR filing process.

Broad knowledge of the banking industry (Investment banking, Portfolio management, Asset management) and financial services.

Experience in Capital Markets, online banking, online trading, online mortgage origination, user access, risk management, etc.

Having Handson Experience working with Corporate Finance, Quantitative analysis, P&L, Balance sheet analysis, accounting, financial market, derivatives, fixed income, commodities, equity, financial modeling, data forecast, and sensitivity analysis.

Experience in working on internal & external auditing documents preparation, worked with the Compliance team for OCC review.

Experience with implementing regulation-related requirements into technical language, including mandating specific information required by regulations by mandatory fields or steps during the system design and implementation. Implement regulatory timeline requirements by enforcing alerts to related system users. Monitoring is enforced by triggering flags in the system. Regulations will also require a certain time of data retention in the system.

CERTIFICATIONS

CSM (Certified Scrum Master) Scrum Alliance -Jun 2023 – Jun 2025

EDUCATION

Bachelor’s in mass communication from Kakatiya University, 2003

Master’s of Business Administrator-Osmania University-2006

Employment:

Vitas Health Care, Miami, FL OCT 2013-Till Date

Sr.Scrum Master

Responsibilities:

Led a cross-functional team in the successful launch of various APIs for a variety of medical devices by meeting customer objectives.

As someone deeply invested in technology and its applications, I possess a high proficiency in Microsoft Operating Systems and MS Office productivity tools. Over the years, I've honed my skills in supporting applications running on Citrix and virtual servers, ensuring seamless operations and resolving any issues that arise efficiently.

My journey in this field has equipped me with excellent problem-solving skills, allowing me to tackle complex challenges with ease. I have a thorough working knowledge of DNS and networking concepts, enabling me to navigate the intricacies of systems and networks effectively.

One of my strengths lies in my ability to develop and modify system diagrams, coupled with my dedication to creating thorough documentation for solutions implemented. This ensures transparency and clarity in every step of the process.

I approach problem-solving with energy and enthusiasm, always eager to reverse engineer computing solutions and expand my knowledge to all aspects of support for the Cerner Millennium System. I understand the importance Experience in Selling Similar Service Offerings: I bring a wealth of experience in selling services such as digital transformation, IT solutions, customer engagement strategies, and business process transformation services. My track record includes successfully driving sales in these areas, demonstrating a deep understanding of client needs and industry trends.

Facilitated conversion to Agile Scrum methodology to drive faster weekly iterations and complete 2nd prototype in 3-4 months.

Bill of Material (BOM) Management: My expertise extends to Oracle Bill of Material module, where I have demonstrated proficiency in creating and managing BOM structures, version control, component sourcing, and BOM explosion functionalities. I am adept at handling complex BOM configurations and ensuring data accuracy and integrity.

Involved in multi-echelon inventory optimization capabilities. Leveraging mathematical models and simulation techniques, I can strategically position inventory across multiple tiers of the supply chain network to minimize holding costs while maximizing service levels. This optimization process considers factors such as lead times, demand variability, and supply chain disruptions to achieve optimal inventory levels and meet customer demand effectively.

Steered product prototype development research to match sponsor feedback & monitored Quality Assurance of new feature integration.

Monitored project health of novel medical devices by utilizing Jira to create stories, tasks, and burndown charts while collaborating with cross-functional teams to establish scope, cost, schedule, and performance baselines. Aligned teams on timelines to prevent backlog.

Led a team of 5 with autonomy to experiment with different development processes and worked with Scrum teams to gather point sizing and slot appropriately into sprint planning, driving 14-day release plans.

Shared and optimized PM documents in a shared Confluence repository to increase observability over iterations.

Proven Track Record in Opening and Closing Deals: I have a proven track record of both opening and closing deals, showcasing my ability to navigate the sales process from prospecting to contract negotiation. My results-driven approach has consistently translated into revenue growth and client satisfaction.

Strong Domain Knowledge and Industry Experience: With a solid foundation in the industry, I possess strong domain knowledge that allows me to effectively communicate the value proposition of our solutions to potential clients. My industry experience equips me with insights into market dynamics and client pain points, enabling me to tailor solutions to meet their specific needs.

Ability to Sell Global Delivery Solutions: I am adept at selling global delivery solutions that leverage Sutherland's high-profit sites. My understanding of global markets and delivery models allows me to effectively position our offerings to clients, highlighting the benefits of our global delivery capabilities.

Experience in Global Consulting Firms: While not a strict requirement, I bring valuable experience from my tenure in global consulting firms, where I honed my skills in strategic consulting, client engagement, and solution selling. This background enhances my ability to navigate complex sales environments and engage with senior executives.

Exceptional Selling and Negotiation Skills: My highly developed selling, customer relations, and negotiation skills enable me to build strong relationships with clients and influence key decision-makers, including chief executives. I can provide verifiable client references attesting to my ability to drive results and exceed expectations.

Understanding of Emerging Technologies and Business Trends: I possess a keen understanding of new emerging technologies and leading business trends, allowing me to anticipate client needs and propose innovative solutions. My strong problem-solving ability enables me to identify strategic solutions with enterprise-wide implications.

Following agile chapter guidelines such as the definition of an established team, elements of team excellence and PI planning guidance

Helping the teams forecast their work, review performance, and take necessary action to align it with the forecast

Assisted product owners and teams in aligning product roadmaps and PI plans, product backlogs, and sprint backlogs

Building awareness of, and supports agile chapter guidelines for work items

Using tools such as Feature Kanban to manage feature lifecycle and drive backlog management; Ensures that the backlog meets exit criteria for each stage

Guiding the teams in meeting the criteria where necessary

Participating with their teams to identify, analyze, and resolve impediments, risks, and dependencies

Collaborating with team members to discuss dependencies with producing teams, and confirm that there is a plan for their fulfillment

Facilitating teams in identifying, analyzing, and determining how to address risks (resolve/own/accept/mitigate)

Escalating unaddressed impediments, risks, and dependencies

Ensuring that all team members are knowledgeable about their product s users, the business process and context, high level technical architecture, and the agile framework used by the team

working with team members and external stakeholders to improve where needed

Fostering an environment where team members feel safe and appreciated, and are working at a sustainable pace

Using the concepts of servant leadership in supporting their teams

Celebrating instances of effective teamwork and collaboration

Setting up and configure agile tools in support of teams; Follows established practices

Improved collaboration between development and design teams by implementing new daily standup processes and ensuring that work was aligned with team objectives, resulting in a reduction in conflict.

Conducted Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives, fostering transparency and continuous improvement.

Demonstrated proficiency in creating, maintaining, and tracking product backlogs, features, and user stories.

Collaborated with Product Owners and stakeholders to prioritize and refine the product backlog.

Proactively identified dependencies on other teams for each release and drove meetings to discuss various dependencies and get these accepted in acceptable timelines.

General Communications, Inc. Alaska, Sep-2011 -Oct 2013

Project manager

Responsibilities:

Client-facing role, understanding client requirements and proposing functional high-level design flow for Oracle Cloud ERP modules, Procurement,Manufacturing,Inventory,costing,workflows,approval hierarchy.

Scrum-based project management for telecommunications projects.

Facilitated Scrum ceremonies and coaching delivery teams on Agile best practices.

Responsible for end-to-end release management activities for telecommunications projects

Client-facing role, understanding client requirements and proposing functional high-level design flow for Oracle Cloud ERP modules, Procurement,Manufacturing,Inventory,costing,workflows,approval hierarchy.

Client Facing role and proposing functional high level design flow after understanding client

requirements.

Demand Signals: The sales team feeds sales forecasts and marketing campaign plans into the system. I can see anticipated spikes or dips in demand.

Planning & Scheduling: Based on the demand signals, I use Oracle to forecast material needs and plan production schedules. It's like having a blueprint for the coming months.

Bill of Materials (BOM) Review: I access product BOMs in Oracle to understand the raw materials and sub-assemblies required for each finished good.

Inventory Check: Using Oracle's inventory management module, I check current stock levels of all necessary materials.

Material Requirements Planning (MRP): If there are stockouts or shortages, I trigger MRP in Oracle. This generates a list of materials to be purchased or produced to meet the production schedule.

Purchase Orders: For missing materials, I create purchase orders directly within Oracle, sending them to approved vendors.

Production Scheduling & Work Orders: With the materials secured, I use Oracle to schedule production runs on the shop floor. Work orders are generated, detailing what needs to be produced, by whom, and in what quantity.

Shop Floor Execution: The production team uses the work orders as their guide. They can access material availability and production instructions within Oracle.

Quality Control (QC): QC checkpoints are defined in Oracle, ensuring products meet specifications. Any non-conformance issues are documented for review and potential corrective action.

Inventory Updates: As production progresses, Oracle automatically updates inventory levels to reflect completed items and used materials.

Cost Tracking: Throughout the process, Oracle tracks all production costs – materials, labor, and overhead. This allows me to monitor project budgets and identify cost-saving opportunities.

Finished Goods Inventory: Completed products are logged into Oracle's inventory system, ready for shipment to customers.

Acted as a consultant to the business and advised them on market trends/competitive talent intelligence through developed expertise and knowledge.

Performed full life cycle recruitment for assigned customer groups including assessment of candidate suitability and fit, managing the interviewing process, and closing/negotiating the offers.

Track metrics and use data for strategic analysis of recruiting campaign

Ensured recruiting strategies being developed are consistent with organizational approach and culture.

Developed strong partnerships with the business managers, leaders, HR partners, and TA team and others, influencing as needed.

Built applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites, and maintained rapport Avoided legal challenges by understanding current legislation; enforcing regulations and policy with management, recommended new procedures, and conducted training

Reiter Affiliated Company, OXNARD, CA Aug2008-Sep-2011

Project manager/Scrum Master

Responsibilities:

Develop and implement comprehensive project plans, timelines, and milestones to ensure successful project delivery.

Lead and motivate cross-functional project teams to achieve project goals and objectives within the defined scope, budget, and timeline.

Collaborate with stakeholders to identify and document project requirements, manage expectations, and communicate project status and risks regularly.

Implement Agile methodologies, such as Scrum or Kanban, to streamline project processes, improve efficiency, and promote continuous improvement.

Identify, assess, and mitigate potential project risks and issues, ensuring timely resolution and communication to relevant stakeholders.

Develop, manage, and monitor project budgets ranging from $500,000 to $2 million, ensuring efficient allocation of resources and cost optimization.

Establish and maintain quality standards for project deliverables, conducting regular quality reviews and audits to ensure compliance with requirements and industry standards.

Manage relationships with external vendors, contractors, and suppliers, negotiating contracts and SLAs to ensure optimal value and performance.

Facilitate project closure activities, conducting post-project evaluations to assess success, identify lessons learned, and make recommendations for future improvements.

Foster a culture of continuous learning and innovation within the project team, staying up-to-date with industry trends, best practices, and emerging technologies.



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