Customer Service Team Member, Licensed Massage Therapist
Resume:
Kayleigh Frey **** E Sahuaro Dr #**
Phoenix, AZ *5020
***************@*****.***
Objective
I would be delighted to start as a new and hardworking team member, for your company. I look forward to starting a new chapter in life and becoming a part of a great company that helps keep everyone connected, where as not only the company grows stronger but I in turn grow along with.
Education
Intelli-School High School Phoenix, AZ 08/2005 – 05/2009 Diploma
Nevada School of Massage Therapy Las Vegas, NV 05/2013- 05/2014
Experience
Customer Service
Have over twelve years of working with the public in very high standards of proficient customer service and problem solving along with great communication skills. Deal very well with angered customers and knowing how to get them into a much better mood while understanding the complaint or issue. While working in a spa as a licensed massage therapist, I dealt with all kinds of clients in various moods and knew how to calm the ones who came in angry either from a terrible previous service or from the way they may have been treated by the front desk receptionists, in every case they walked out after receiving my massage very happy. I was very time punctual which is required to change out the sheets and clean the room in five minutes between each client. I rather enjoy fast paced work and handle it very well.
I worked as a restaurant server very proficient at handling food orders, delivering meals, and beverages. Took care of various problems and complaints as well as kept everything very cleanly and organized.
Retail Merchandising Processing
Was responsible for going through merchandise, sorting it, pricing it, cleaning it (if necessary), and putting it out on the sales floor in the appropriate places. I also helped maintain the areas while keeping them organized and easily accessible.
Areas of Proficiency
-Punctual Reliable
-Detail Oriented
- Can work independently
- Dependable
Employment History
Warehouse associate – Thred Up Phoenix, AZ 11/27/2021 – 4/17/2022
Licensed Massage Therapist - A Touch of Las Vegas Spa, Las Vegas, NV 05/2019 - 04/2021
Licensed Massage Therapist - Massage Envy Henderson, NV 11/2014 – to 02/2019
Restaurant Attendant – Wildfire Casino & Lanes Henderson, NV 02/2014 – 11/2014
Receptionist – Green Valley Animal Hospital Henderson, NV 12/2013 – 02/2014
Restaurant Attendant - Wildfire Casino/Wild Grill Restaurant Henderson, NV 09/2012 – 08/2013
Retail Merchandise Processor – Goodwill of central AZ Phoenix, AZ 08/2011 – 02/2012
Appointment Setter – Eagle American Systems/ Kirby Vacuums Phoenix AZ 06/2011 – 08/2011
Server/team member – Mcdonald’s Phoenix, AZ 06/2009 – 06/2011
Licenses and Certifications
Arizona Massage License #MT-28739 Expires – 06/07/2025
References
Cindy M Cancilla
13696 Wise Road
Felton, PA 17322
Pershing “Jun” Dumlao L.M.T
Henderson, NV 89123
(702) 768 - 1589
Maricel Wendland L.M.T
Las Vegas, NV 89122
(702) 480 - 6579
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