JEFF BURNS

Arlington, Texas

817-***-****

ad4svy@r.postjobfree.com

Career Summary:

Positive-thinking, operations-focused leader with a passion for exceeding guest expectations and delivering business results. Learning, adapting and promoting the company culture while executing systems and processes are proven strengths that define my extensive experience in the service industry.

Work Experience:

UBER ARLINGTON, TX March 2019 – Present

Driver

Provide safe and comfortable transportation for passengers around the DFW Metroplex.

I go above and beyond to exceed all passenger expectations and see to any and all special needs and circumstances.

Began as part time while driving for Amazon, and now driving full time, 50 hours/week.

Driver Rating: Five stars.

AMAZON ARLINGTON, TX April 2019 – May 2021

Delivery Driver

Delivered packages to customers in the DFW area in a safe and timely manner. Interacted with customers with courtesy and professionalism. While driving for Amazon, I operated a company van for a Delivery Service Provider, as well as drove my own vehicle for Amazon Flex.

WINGSTOP RESTAURANTS. INC DALLAS, TX June 2016 – March 2019

Senior Director of Corporate Restaurant Operations

Managed the overall operations of all 26 company-owned locations.

Supervised, trained and developed five District Managers.

Brought all corporate stores to proper staffing levels by improving culture and defining career path opportunities.

PIE FIVE PIZZA COMPANY THE COLONY, TX May 2011 – June 2016

District Manager

Supervised the operations of 25 corporate and franchise restaurants, locally and in several different states.

Acted as multi-unit manager and Franchise Coach as we grew the company from one store to over 50 stores.

Led the openings of over thirty stores and implemented “Training for Guest-Amazement”.

When I left for a better opportunity, my district consisted of ten company-owned stores in the DFW area.

JSB HOSPITALITY, LLC ARLINGTON/MANSFIELD June 1999 – December 2010

Owner/Operator

Owned and operated three different businesses: Hooligan’s Pub & Grub; Mr. B’s Burger Pub; and Mr. B’s Sports Grill. As Owner/Operator, my responsibilities encompassed everything involved in the operation of the businesses: Hiring, training, operation of shifts, purchasing, inventories, P&L management, accounting, marketing, payroll, to name a few

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