Antonella S. Barker

Punta Gorda, FL ***** www.linkedin.com/in/asb73/

ad4sv1@r.postjobfree.com 765-***-****

OPERATIONS MANAGEMENT

‘Relied upon to drive and deliver top-line and bottom-line gains’ Strategic Planning / Risk Analysis / Budget Oversight / Team Cohesiveness Project Management / Recognize Customer Requirements / Standards Implementation Strengthen compliance, improve processes, and elevate productivity, quality, customer satisfaction, and employee morale to all time bests. Plan, direct, coordinate operations to streamline day-to-day organizational activities. Oversee employee hiring/training, monitor, and evaluate production, and offer process improvements to increase productivity. Signature Strengths

Office Management Data Analysis Negotiations Conflict Management Leadership Training Technical Know-How Plan & Organize Resource Organization Influence & Lead Results Snapshot

Manage a wide range of administrative, technical, and executive support tasks while streamlining office operations applying business, technical, and managerial skills.

Designed and executed a comprehensive range of training and education programs for MPG state-wide medical offices regarding oversight of medical office best practices for data monitoring, safety, and clinical competency.

‘Relationship Builder’ with the proven ability to work with diverse personality styles. PROFESSIONAL EXPERIENCE

PAXTON MEDICAL MANAGEMENT SERVICES, Englewood, FL 2022-2024 Physician-founded organization committed to advancing healthcare utilizing a comprehensive suite of tools & services. Office Manager / Operations

Dual Roles: Delivered full spectrum of administrative support on a wide range of increasingly complex issues and projects reporting directly to owner. Coordinated office functions; supervised team of 2 Medical Providers, 7 staff.

• Highly organized and meticulous, expert in scheduling / calendaring; meeting organization; electronic communications; staff hiring and training; and patient, vendor, and customer relations.

• Resolved employer challenges with innovative solutions, systems, and process improvements that increased customer/patient satisfaction, office, and staff efficiency, increasing to the bottom line.

• Supervised front and back-office staff and oversee business activities, including accounts payable, accounts receivable, reception, and mail distribution management.

• Facilitated office operations by reconciling accounts, managing confidential documents, and completing advanced clerical tasks.

• Maintained inventory management by monitoring office supplies, placing new orders, monitoring use and costs, and coordinating usage and supply restocking.

• Developed efficient workflow/process improvements to accommodate increasing responsibilities necessitated by escalating number of patients and staff turnover.

MILLENIUM PHYSICIANS GROUP (MPG), Fort Myers, FL 2021-2022 Comprehensive and independent physician group with 600+ care teams in Florida, Texas, and North Carolina Practice Leadership Training & Curriculum Specialist Designed learning materials, such as presentations, workshops, online courses, and textbooks. Recommended training methods, coordinated curriculum, and updated course content.

• Developed efficient workflow/process improvements to accommodate increasing responsibilities necessitated by escalating number of patients and staff turnover.

ANTONELLA BARKER ad4sv1@r.postjobfree.com PAGE TWO

• Designed and executed a comprehensive range of training and education programs for MPG state-wide medical offices regarding oversight of medical office best practices for data monitoring, safety, and clinical competency.

• Defined and outlined expectations for curriculum needed to meet MPG's safety policies and process of managing and simplifying a medical practice.

• Analyzed and assessed training and development needs of individuals, departments, and external organizations. VENETIAN GARDENS INDEPENDENT LIVING, Venice, FL 2019-2021 Independent senior living community

Assistant General Manager

Supported General Manager in directing, coordinating, planning, and managing daily business operations. Managed Housekeeping, Maintenance, Transportation, servers, and enrichment and activities

• Oversaw Human Resources activities, directed administrative tasks, onboarded, and trained new employees, assisted with front and back-end operations, and conducted training sessions.

Managed employee hiring, coaching, training, development, and disciplinary procedures.

• Negotiated and managed vendor contracts, department budgets, labor hours, associates' schedules, meetings. HOLIDAY RETIREMENT/REDBUD INDEPENDENT LIVING, Bloomington, IN 2018-2019 Active, independent senior living community

Sales Leader / Marketing

Counseled and advised potential residents and their families. Prepared contracts and leases while maintaining the Lead Database tracking. Achieved revenue results by increasing the number of signed contracts and leases in partnership with community leaders, Marketing, and regional leadership. GAYLE & BILL COOK CENTER FOR ENTREPRENEURSHIP, Bloomington, IN 2011-2018 Small business development center

Coordinator, Development Center, Indiana Center for the Life Sciences Ensured high-quality administrative support for Cook Center, Indiana Small Business Development Center (ISBDC), and Indiana Center for Life Sciences (ICLS). Co-developed and implemented center strategic plan in partnership with Executive Director. Liaison to Ivy Tech Leadership.

• Ensured high quality administrative support by managing all front-line duties for Cook Center clients: students, clients, and community partners.

• Developed, launched, and implemented all Cook Center programs and events, and coordinated all engagement activities as lead to center staff.

• Supported Indiana Small Business Development Center Regional Director and staff to ensure achievement of annual goals.

• Effectively marketed Cook Center and programs to community partners by developing all collateral materials in partnership with Ivy Tech Marketing and Cook Center staff.

• Represented Cook Center at community events and meetings collaborating with community organizations with overall creative program support.

EDUCATION / CERTIFICATIONS

Bachelor of Science (BS), Business Management, Western Governors University, Indianapolis, IN Certification, CompTIA Project+, CompTIA

TECHNICAL SKILLS

MS Office: Word, Excel, PowerPoint, Access, Outlook Teams Publisher Forms SharePoint Google Docs DocuSign Salesforce MangoApps GoToMeeting/GoToWebinar Medical EMR eCW