Takierra S. Nickerson

**** ******** ***** **********, *.C. 27405 919-***-**** ad4sp2@r.postjobfree.com

Objective

Develop and execute test plans to ensure that all objectives are met. Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product. Identify and remedy defects within the production process.

Experience

11/24/2020 – Present

Provider Customer Service Representative Broad Path

[Supports, develops and maintains service relationships with all participants (physicians, providers and administrators) of a provider network. Responds to electronic and direct inquiries from clients about policies, rates, changes, referrals, eligibility, credentialing, etc.

11/15/2018– 10/22/2020

PCA Personal Care Assistant Exceptional Care Home Care

Provide basic patient care under the direction of a nursing staff, assist patients with daily activities including feeding, bathing, dressing, grooming, mobility, and taking medication, engage in activities such as reading, talking, and playing games with patients to ensure mental mobility, Assist housekeeping staff with the personal upkeep and maintenance of patients’ bedding

10/28/2018 – 8/22/2020

PCA Personal Care Assistant Making Visions Home Healthcare Services

Provide basic patient care under the direction of a nursing staff, assist patients with daily activities including feeding, bathing, dressing, grooming, mobility, and taking medication, engage in activities such as reading, talking, and playing games with patients to ensure mental mobility, Assist housekeeping staff with the personal upkeep and maintenance of patients’ bedding

Education

Cornerstone Christian Correspondence School, Townsend, GA, GED

Leadership

Critical thinking and problem solving

Oral and written communications skills

Professionalism and strong work ethic

Communication

Excellent written and verbal communication skills. Confident, articulate, and professional speaking abilities. Empathic listener and persuasive speaker. Speaking in public, to groups, or electronic media.

References

Ava Plummer– Phone # 919-***-**** Relationship-Friend

Walter Radovitch– Phone # 208-***-**** Relationship-Ex Supervisor

Devante Spencer– Phone # 843-***-**** Relationship- Ex Supervisor

Renato Ramirez– Phone # 816-***-**** Relationship- Ex Supervisor