Jennifer Waldrop

Office Manager

Fort Payne, AL *5968

ad4snc@r.postjobfree.com

+1-256-***-****

• 20+ years office environment, including three years personnel administrative specialist and executive secretary in the US Army. Expertise in Microsoft Office applications, including Word, Excel, and Access. Managed and processed administrative personnel reports, prepared briefings for Department of the Army. Possess superb writing and editing skills and excel in customer service, planning, coordinating and assessing training programs.

Authorized to work in the US for any employer

Work Experience

Production Associate

Randstad - Fort Payne, AL

January 2022 to April 2022

• Enter all containment findings in the scanner with pictures

• Complete all assigned tasks safely, accurately, and on time

• cleaning up work area and properly disposing of trash and recyclable materials

• Self-motivated, self-starter, can work and stay on task with minimum supervision

• Attention to detail

• Dependable and prompt attendance

Caser

Renfro Corporation - Fort Payne, AL

September 2021 to January 2022

Inspect package for quality of product and packaging Startup Crew

Harbor Freight Tools - Fort Payne, AL

July 2021 to August 2021

Set store, stocked, priced per planograms for opening new store

• Greeted and served customers

• Worked well in a fast-paced, high pressure environment

• Answered customer questions

• Maintained a positive relationship with coworkers EMS

US Department of Veterans Affairs - Birmingham, AL February 2019 to January 2020

Housekeeping; Requested to clean for IG Joint Commission inspections Prep Cook

Applebee's

June 2017 to October 2017

Prepare food per recipes for meals

Retail Merchandiser

American Greetings

April 2016 to October 2017

Inventory, stock, straighten card section for 8 (eight) stores. Assist customers in card section. Daily, weekly reports. Store revisions. Client Support Professional/Shift Manager

FAC Solutions

December 2015 to February 2016

Hours per week: 40+

Incoming call center representative, assist customers with selecting vacation packages including hotel rooms, car rentals, and cruises. Interview potential employees, setup and maintain new employee files, accounts, assist with setup of office equipment/cubical equipment.

Server

Waffle House - Fort Payne, AL

March 2014 to September 2014

Hours per week: 18

Greet guests; deliver food and beverages; accept cash, credit card, and gift cert. payments

Manager & Storage Unit Assistant Manager

Fort Payne Trading Post & Hilyer Mini Storage - Fort Payne, AL June 2013 to March 2014

Hours per week: 42

Manage, operate, and maintain buy/sell/trade retail store - customer service, stock & inventory, daily/weekly/monthly cash flow reports, cash and credit card transactions Distribution Center Associate

The Children's Place - Fort Payne, AL

October 2012 to June 2013

Hours per week: 36

Temp work

The Children's Place - Fort Payne, AL

May 2012 to May 2012

Hours per week: 32

Bag and Tag - open boxes, check all numbers are correct, open boxes, make sure one item per bag

Traffic Controller

Strieb Construction - Keystone Heights, FL

May 2011 to August 2011

local tornado clean-up)

Hours per week: 84

Ensure safety of traffic thru work zone; communicate with other workers via walkie-talkie

Customer Service/Replacement Parts

Play & Park Structures - Fort Payne, AL

September 2008 to May 2011

Hours per week: 40

Answer phone, filing, prepare daily, weekly, monthly, and yearly reports; communicate with customers via phone, email, and fax; enter order for correct replacement parts Server

Cracker Barrel - Fort Payne, AL

February 2008 to January 2010

Hours per week: 32

Greet guests; enter food and drink orders into computer; deliver food and drinks Office Manager

Tri-State Propane, Ider

October 2006 to February 2008

Hours per week: 40

Set up accounts into computer; assist in hiring new drivers; manage personnel files for 4 other employees; communicate with home office via email, phone, and fax daily; schedule pick up and delivery of propane tanks; compile data into spreadsheet form; accept cash, credit card, money order and check payments; ensure account history was accurate; order office supplies; responsible for inventory and property reports daily; daily bank deposits

Server

Santa Fe Cattle Co - Fort Payne, AL

June 2007 to December 2007

Hours per week: 25

Greet guests; enter food and drink orders via computer; deliver food and beverages; accept cash, credit card, and gift cert. payments

Dispatcher

The Traylor Group - Rainsville, AL

December 2004 to April 2005

Hours per week: 40 Manage responsibility for 12 truck drivers. Maintain all drivers records in accordance with Department of Transportation. Schedule designated routes for pick up of cardboard bales; Interact with clients on a daily basis, via telephone or email. Responsible for computing data into

reports weekly.

Secretary

Brigade Staff - Fort Riley, KS

April 2003 to July 2004

Hours per week: 60

Secretary for six-battalion brigade size element responsible in coordinating administrative services, such as personnel, housekeeping, and records control. Answer multi-line phone system. Used management methods in order to improve workflow and simplifying reporting procedures. Analyze

unit-operating practices, such as record keeping systems, forms control, office layout, personnel accountability, standards and revise-established

procedures. Coordinate, collect, and prepare personnel reports. Prepare reports including conclusions and recommendations for solutions of administrative problems. Review and answer correspondence, via

telephone, email, and fax. Conduct orientation of new personnel. Manage maintenance, repair, mail, and files, and supplies including accounts payable. Compile management and organizational data using computer, fax and copy machines. Work with nine (9) unit supply clerks to ensure that each unit maintained supplies to perform daily functions.

Administration Clerk

HHC, 3rd Brigade, 1st Armored Division - Fort Riley, KS January 2001 to April 2003

Hours per week: 60

Administrative Clerk responsible for personnel administration of 200 personnel. Manage personnel strength, training, administration and finance reports. Assist in the preparation, planning, and execution of

Soldier Readiness Program (SRP) for Operation Iraqi Freedom. Assist in the individual and collective training of 120 personnel for pre deployment,

deployment, and re-deployment operations. Revise unit Standard Operation Procedures and policies to conform to higher headquarter directives. Enforce all operations in accordance with safety and training requirements in accordance with all applicable Department of Defense and Department of the Army regulations. Work with the unit supply clerk to

ensure six (6) individual offices were properly supplied to function daily. Education

High school diploma

Plainview High School - Rainsville, AL

August 1983 to May 1996

Paralegal

Kaplan University Online

None in Business Administration

Northeast Alabama Community College

Skills

• Food Service (5 years)

• Food Prep (1 year)

• Kitchen Staff (4 years)

• Food Service (7 years)

• Customer Service (10+ years)

• Cash Handling (10+ years)

• Excel (10+ years)

• Microsoft Word (10+ years)

• Microsoft Powerpoint (1 year)

• Microsoft Office (10+ years)

• Microsoft Outlook (1 year)

• Accounts Payable (4 years)

• Military Experience (4 years)

• Order Entry (7 years)

• Office Administration (10+ years)

• Accounts Receivable (3 years)

• Interviewing (3 years)

• DoD Experience (4 years)

• Office Management

• Accounting (3 years)

• Human Resources (7 years)

• Warehouse experience (1 year)

• Merchandising (2 years)

• QuickBooks (1 year)

• General Ledger Accounting (3 years)

• Time management (6 years)

• Manufacturing (5 years)

• Planograms (2 years)

• English (10+ years)

• Packaging (2 years)

• Hand tools (10+ years)

• Mechanical knowledge (10+ years)

Military Service

Branch: United States Army

Rank: Corporal

Assessments

Administrative Assistant — Highly Proficient

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Data Entry Clerk — Proficient

August 2019

Maintaining data integrity by detecting errors.

Full results: Proficient

Receptionist — Highly Proficient

June 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Data Entry — Expert

June 2019

Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Expert

Customer Focus & Orientation — Highly Proficient

June 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Attention to detail — Expert

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Expert

Mechanical knowledge — Proficient

February 2022

Understanding and applying mechanical concepts and processes Full results: Proficient

Filing & organization — Proficient

February 2022

Arranging and managing information or materials using a set of rules Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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