Sheetal Kulkarni

Mobile No. : +** - 064******* Nationality : Netherlands

Address: Appelgaarde 261, 2272TG DOB : 19th April 1981

Voorburg The Hague, Netherlands

Professional Overview

●Total IT experience of 12+ years in software testing in retail banking, payments and cash management, corporate banking, trade finance Media and simulation with web based application and mobile banking

●Experienced scrum master with good hands on sprint planning, daily stand-ups, sprint review, and sprint retrospective, backlog and process management

●Experience in handling, training and coaching a team of 15-20 associates in agile way of working

●Good experience on defect management and tracking tools HP ALM, JIRA,

●Knowledge of automation tools QTP, Selenium JMeter

●Extensively worked on writing, executing and reviewing of test cases. Thorough knowledge of SDLC, STLC and defect life cycle, test estimation, test metrics, test strategy and planning

●Proven ability in managing reports, analysis and decision-making for a change request and projects

●Actively and effectively done Project planning, Project schedule, Project tracking

●Certified Agile,CSM, ISTQB and ISEB tester with good hands-on experience on scrum and Lean

●Excellent communication, good team player and analytical skills, with the ability to think out-of-box

Professional Experience

●Jan 2018 – Till date - Break due to relocation to countries like Oman, India and UAE

Done CSM (PSM- I) and agile certifications, improved self-development skills

●Mar 2018 – Dec 2018 - XVR Simulations, Delft, Netherlands

●Jan 2017 – Dec 2017 - Worked on online projects with UTEST

●Jan 2015 – Dec 2016 - On break for maternity

●Jan 2008 - Nov 2014 - Cognizant Technology Solutions, India

●Mar 2006 – Jan 2008 - Fundtech Solutions Pvt. Ltd, India

●Oct 2004 – Mar 2006 - Multi Solutions Pvt. Ltd, India

Technical skills

●Testing Skills – Functional testing (manual & automation), smoke & sanity testing, black box (system testing and system integration testing), regression testing, UAT & production testing support, mobile application testing hybrid app, native apps with tools with Agile and Waterfall models

●Defect Management– Quality Center 10/HP ALM (Test Management), Atlassian JIRA, Mantis, IBM Clear Quest 8

●Database – Oracle; SQL.

●Mobile testing Tools – Device Anywhere, Csmart, Perfecto Mobile, Mint device tool

●Automation Tools – Working knowledge on QTP and Selenium, TestNG, SOAP UI, JMeter for performance testing

●Quality Processes - Metrics calculations, configuration management, root cause analysis &defect prevention, RAID log tracking, defect management. Experience with Confluence for documentation

●Handled process and delivery audits, ISO audits

●HCM activities as proxy PM, billing & invoicing. service level agreement measures, running improvement initiatives, innovation through tools and cost savings

●RFQ tracking and handling, worked on proposals, Proof of concepts

●Cognizant internal tools for productivity and metrics – Cognizant 20, SLA monitoring tool, ADPART

Project details

XVR Simulation – https://www.xvrsim.com/en/

Mar 2018 – Dec 2018

XVR Simulation develops training software product for safety and security professionals in various areas e.g. fire, marine, medical, airport, police etc. for around various countries as per requirements and designs of each country.

Responsibilities held:

●Desktop testing for OS and RM applications, web-based and mobile/tablet app testing for CM application for classroom,

self-led training, review.

●Setting up QA processes with templates designing in Confluence, tracking user stories and defects through JIRA, Mantis

●Define test approach, test cases writing, executing, defect logging and tracking

●Worked in Agile, ensuring collaboration and continuous improvement, coordinating with development team and clients

●Involved in sprint planning, daily scrum, review, retrospective, stakeholder meetings and product demonstrations

●Managing releases along with product owner and help them understand the impact of additional requests

●Removed impediments for products and kept team motivated to follow agile practices and fine tune processes.

●Help team in estimation and sizing of user stories and proposing improvement proposals for the development department

●Demonstrated the software products and understood the changes required as per requests, client visits handling.

●Preparing training documents and manuals for clients, FAT and SAT protocol documents preparation

●Attending user group meetings to demonstrate new changes in product to various clients

●Network and license related training for every customer release

●Working on automation testing with JMeter for performance testing

UTEST – Worked on Music app testing and game app testing on mobiles and tablets

Jan 2017 to Dec 2017 - Role – Test Engineer

●Test cases writing, executing, defect logging and tracking

●Highlighting risks and suggesting improvements to enhance product

●Testing on different devices allocated by using real devices, emulators and tools

Cognizant Technology Solutions, India

Jan 2008 – Nov 2014

Client – Wells Fargo – San Francisco, USA - Mobile Banking Application

Sept 2012 to Nov 2014- Role – Test Lead Team Size -15

Responsibilities held:

●Managed team of 15 testers as a QA POC

●Review functional requirements and provide analysis documents, queries, raise static defects, impact assessments, review RTM, test cases for test coverage, Test data request sheets, follow up with data team

●In Scrum team given updates to developers, Product owner and scrum master

●Maintained a sheet to consolidate all previous release data and ways to reuse, reset the same

●Comprehensive testing across enhanced & classic devices (iPhones, Android phones and Tablets) across different OS platforms and versions by adapting Scrum testing workflow process in Agile

●Manual Testing on Real Devices, Emulators and User Agent for sprints planned,

●Desktop Testing on Browsers - Functional Testing coverage on - Firefox, IE, Google Chrome

●Device Testing on Browsers includes functional, UI testing Coverage using Google Chrome, Safari browsers. Device Testing on mobile applications includes functional and UI testing coverage and Accessibility Testing

●Working on proposals,Feasibility check with Cloud based products perfecto mobile, Device Anywhere tools and manual testing through Device Anywhere

●Effectively handled with a dynamic environment mobile testing strategy and planning, lead activities, tool feasibility checks and analysis, proposal writing, effective testing solutions through innovations. Achieved 30 % cost saving through innovation

●Automation pack execution with Selenium for web-based application

Client – Lloyds Banking Group – London, UK - Jun2008 – Aug2012 - Role – Test Lead Team Size – 25

Client - GMAC – Charlotte, USA – Jan 2008 to Jun 2008 - Role - Senior tester/Module lead

Responsibilities held:

●Responsible for leading the team of 25 people at offshore, performing the testing schedule, division of the work,training to team members, Billing and invoicing

●Involved in Requirement understanding, Initiation, study & estimates DBTR, presentations

●RFQ management and tracking,SoW preparation

●Effectively negotiated projects, account level proposals with vendors and helped to other accounts on mobile testing proposals with the expertise and offered quick inputs to queries

●Impact assessment of integration on the products and holdings of different types and brand’s customers

●Preparation of Impact assessment, Preparation of MTP, FTP, Test execution plan, test plans, strategies, project plans, resourcing and reports

●Test scenarios Identification and preparation, Test cases review and RTM review, Test execution

●Performance testing by using Open STA, security testing. Compatibility testing for IE 6, IE 7, Mozilla.

●Interface Process Testing, Printing and scheduler process Testing. Making Release Notes and Impact document of each Release

●Testing,Defect tracking and verifying the defects raised by the team through Quality Center tool

●Automation plan preparation, Resource mapping, Automation scripting and maintaining through QTP, selenium, debugging and execution

●Involved in cost and effort estimation for new change requests, Feasibility check and implementation of Risk Based Testing (RBT)

●Lead platform activities, Data and reports consolidations. Giving K.T., walkthrough and technical presentations

●Handling client and major stakeholders calls for status, plans,issues and presentations

●Effectively communicated directly with Client, Onsite coordinator and business, with sub platform teams, B.A.s and SMEs on daily basis to gather the information for requirements., highlighting Risks and Issues on daily basis according to the progress

●Test data preparation for as per environment availability with help of Dev. And data base team

●Worked as Defect manager for Sales integration project for 6 months

●Preparation of DSR, WSR, Defect reports and End of Test reports, lessons learned

Mar 2006 – Jan 2008 QUEXST Solutions Pvt. Ltd, India Role -Test Lead/Senior Tester Team Size -10

Client – HDFC- India

CITI Group – Global Remittance Platform (New York, San Francisco, USA) & Department of Works and Pensions (UK)

HDFC - Transact Remit – India link for HDFC and HDFC Retail remit -Payments, Fund transfers & Cash management solutions through products such as Global Pay Plus (GPP), Cash in, Cash WEB etc.

Oct 2004 – Mar 2006 Multi Solutions Pvt. Ltd, India Role – Tester

Professional Certifications & Achievements

●ISEB and ISTQB Certified.

●Scrum Master and Agile certification

●Cognizant Internal certifications: L0 BFS (Banking and Financial Services), L0 Software Testing

●L1 Retail banking, L1 Cash management, Mobile testing certified professional

●Received client appreciation for reduced defects density, Quality innovations - cost saving and received Best Team Award "Project of the Quarter”. Got Client appreciation and Employee of the month, Pillar of excellence award for VERDE project

●Got appreciation from stakeholders for presentations and cost savings initiatives like automation, productivity improvement, static testing Lloyds Project – Integration and Your Finance. Organized and participated in project and company level activities

Bachelor of Engineering – Electronics and telecommunication (2002)

Languages Known

1

English

Solid knowledge, speaking and writing

2

Dutch

Limited working proficiency, speaking, reading and writing

3

Hindi

Speaking, reading, writing

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