helenfperkins@Helen yahoo.com F. Memphis, Perkins +1-901-***-****

PROFESSIONAL SUMMARY

I mostly have experience working in the field of Real Estate Law/Real Estate closings. I have experience in every role involved in a closing, with the exception of a real estate agent! After being laid off in January, I decided I have served my time in that industry and it is time for a change. I work very well with others and gained many lifelong friends, who used to be my clients. I look forward to applying my experience, skills, tools, and resources to my future endeavors. WORK HISTORY

Title Specialist Customer Service Representative at First American Title Ins Co.

09/2003 - 01/2024 (20 years)

*Handle customer service issues, problems, complaints, etc. *Issued Title Policies for all of Tennessee*Ran reports on clients monitored their monthly order count, revenue, etc.*Visited clients to discuss any issues, concerns or complaints. Created a plan to resolve any issues they had, discussed plan with client. Determined fair timeline to accomplish or resolve issues, scheduled follow up meeting at end of deadline.*Worked with clients to help them succeed. Helped them to determine if they need to downsize, omit some of their clients that were not profitable, etc. Real Estate Closer at The Poe Firm, PLLC

09/2001 - 07/2003 (2 years)

EDUCATION

University of Memphis

Graduated 1970

Basics + Marketing

Central High School

Graduated 1986

General Studies

SKILLS

Customer Service, 35 years

Client Management, 21 years

Marketing/Sales Rep, 8 years

Real Estate Closer, 11 years

Time Management, 35 years

Title Policy Specialist, 14 years

LANGUAGES

Hindi, Academic

SOCIAL NETWORKS

Facebook, https://Facebook

Twitter, https://Tik Tok

Linkedin, https://Instagram

ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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