Karen M. Henson

**** ***** ****** *****

Lehigh Acres, FL 33976

414-***-****

Professional Experience

BJ’s Wholesale Club (October2021-March2024

Positions: Cashier, Member Services, self check out, liquor store

Ollie’s Bargain Outlet (March 2020 to present)

Position: Customer Service Associate / Front End Lead Duties: cashier, returns, customer service

Tien Law Firm (March 2004 to May 2008)

Position: Legal Assistant

Duties: case plan management, witness training, develop trial notebook, divorce filings Filenbaum Law (October 2003 to March 2006)

Position: Legal Assistant

Duties: case plan management, write motions, write interrogatories Gietman Law Group (September 2000 to March 2020)

Position: Legal Assistant

Duties: case plan management, process server, research Gregory Hession Law Office (December 2000 to June 2005) Position: Legal Assistant

Duties: case plan management, witness training, conduct research Educational Experience

College of Lake County, Grayslake, IL: Basic Nurse Training Program October 1989 Illinois Department on Aging, Springfield, IL: Specialized Alzheimer’s Training June 1990 M’Lis International, Boise, ID: Reflexology Training April 1999 Family Rights Advocacy Institute, Tampa, FL: Family Rights and Advocacy Training October, 2004 Additional Activities

Family Rights Advocacy Institute, Elbert, CO (September 2004 to November 2018): Board Member Family Rights Advocacy Institute, Fort Lauderdale, FL: Conference Presenter: Issues and Strategies in Dependency Cases March 2005 (CLE Accredited)

Family Rights Advocacy Institute and A Child Caring Concern, Inc., Windsor Locks, CT March 2006: Conference Co-Presenter: Issues and Strategies in Dependency Cases and Case Management

(CLE Accredited) // Conference Presenter: Anatomy of a Case Plan (CLE Accredited) Strengths & Skills

Strengths: public speaking, customer service, communication Skills: punctuality, organizational