PRIYA SHAH

Corona, CA *****

ad4shs@r.postjobfree.com

+1-951-***-****

Willing to relocate to: Anaheim, CA - Newport Beach, CA - Riverside, CA - Anaheim, CA Authorized to work in the US for any employer

Work Experience

Surgery Scheduler

Upperline Health - Orange, CA

November 2023 to March 2024

• general surgery

• Patient education

• Answered phones

• Communicated with doctors and patients

• Inquired about insurance information

• Contacted doctors office for procedure info

• Scheduled procedures personally through doctors

• Medical terminology

• ICD-10 codes

• Worked with tracker schedule maximized EMR and Athena

• Filing

• Worked with

• Scheduled elective urgent and trauma cases

OR Surgery Scheduler

Fountain Valley Regional Hospital and Medical Center - Fountain Valley, CA January 2023 to September 2023

• scheduled specialty robotics and general surgery

• Patient education

• Answered phones

• Communicated with doctors and patients

• Inquired about insurance information

• Contacted doctors office for procedure info

• Worked with radiology GI Lab and cath lab

• Scheduled procedures personally through doctors

• Medical terminology

• ICD-10 codes

• Worked with tracker schedule maximized EMR and cener

• Filing

• Worked with charge nurses on required cases

• Worked with a variety of specialists from various departments in a hospital as well as private setting

• Scheduled elective urgent and trauma cases

Receptionist

Dr Donald Abrams - Newport Beach, CA

January 2023 to January 2023

• front office, front desk and medical office

• Greeted visitors and patients

• Checked in patients and visitors for their appointments

• Screened and directed calls, directed visitors and took messages

• Contacted patients

• Answered all patient and visitor questions

• Made appointments

• Verified insurance and copayments

• Tracked medical histories and medical forms

• Input visitor and patient information

• Prepared financial reports

• Made copies and scanned documents

• Handled prescription orders

• Maintained office records

Front Desk Receptionist

Newport Orthopedic Institute - Newport Beach, CA

November 2022 to January 2023

Checking pts in and out

Scheduling appointments/ props & postops

Insurance

Filing paperwork

Answering multi line phone

Communicating with pts

Working with multiple doctors

Telemedicine

Working with TOC/trauma pts

Charting patients

working with NextGen/EHR/EMR

Working with more than one department

Sales Associate

Sprouts Farmers Market - Yorba Linda, CA

March 2022 to November 2022

- Answering phones and helping customers with getting them to the right department and sharing any knowledge about the store

- Ringing up items

- Keeping work area clean and presentable

- Putting away out of place items, baskets, and carts

- Helping customers with finding items and offering suggestions and ideas

- Helping out other sales associates/ managers with any task

- Making sure the store is clean and presentable

- Interacting with children making sure they are having a great experience

- Working with elderly and the disabled with any needs to make sure they are satisfied

- On time to every shift and is always open to covering any shifts if needed

• Greeted customers in a friendly manner

• Assisted an average of 30-40 customers per day

• Answered customer questions

• Communicated with customers over the phone

• Responsible for resolving all customer complaints

• Processed customer transactions

• Handled returns and exchanges

• Maximized sales transactions

• Monitored inventory

• Organized new merchandise

• Responsible for general cleaning

• Helped ensure customer satisfaction

• Restocked merchandise

Sales Associate

Staples - Yorba Linda, CA

February 2019 to March 2022

- Opening or closing registers

- Interacting with the customers and assisting them with fining the right items

- Restocking the floor

- Stockroom duties receiving deliveries separating item and placing on the floor)

- Making the store look presentable

- Offering plans and membership to customers

- Promoting new products to the customer through demos

- Assisting customers with kids, special needs or who are elderly

• Greeted customers in a friendly manner

• Greeted customers in a friendly manner

• Assisted an average of 45-50 customers per day

• Answered customer questions

• Communicated with customers over the phone

• Responsible for resolving all customer complaints

• Processed customer transactions

• Handled returns and exchanges

• Monitored inventory

• Restocked merchandise

• Maximized sales transactions

• Organized new merchandise

• Helped ensure customer satisfaction

• Responsible for general cleaning

Guest Relations

Disneyland - Anaheim, CA

June 2017 to February 2018

Opening and closing register,assisting guests with questions about the store/park(s), put backs/damage, returns/exchanges, keeping the store clean, promoting new products, offering rewards, season passes, etc., restocking, inter reacting with guest, children, elderly, and those with special needs Receptionist (Peds/L&D)

Corona Regional Medical Center - Corona, CA

January 2014 to June 2017

Corona

• Answering phones

• Checking in/ discharging patients

• Updating patient board

• Catering to patients

• Preparing appropriate paperwork for the patient

• Filing

• Directing visitors to proper department/ room

• Interacting with patients before/ after treatment

• Restocking with proper supplies before checking in/ after discharge

• Working in the stockroom

• Making runs to/from the lab

• Helping elderly, physically disabled, and pregnant patients navigate the hospital

• training new volunteers

• Interact with children

Sales Associate

Knott's Berry Farm - Buena Park, CA

January 2016 to November 2016

Buena Park

- Opening/ closing the store

- assisting guests with questions about the store/ park

- keeping the store clean and stocked

- working on damages/ returns

- training new hires on the register

- giving recommendations on new and current products

- product promotion/demos

- inter reacting with guest, children, elderly, and those with special needs.

• Greeted customers in a friendly manner

• Assisted an average of 45 customers per day

• Answered customer questions

• Communicated with guests over the phone

• Responsible for resolving all customer complaints

• Processed customer transactions

• Handled returns and exchanges

• Maximized sales transactions

• Monitored inventory

• Restocked merchandise

• Organized new merchandise

• Responsible for general cleaning

• Helped ensure customer satisfaction

Sales Associate

Ralphs, Corona - Corona, CA

January 2014 to May 2015

- restocking aisles

- Helping customers find items

- Suggesting new or substitute items

- Sweeping every aisle and rearranging shelves

- Inventory of items

- Stockroom duties (receiving deliveries/ sorting out and placing items on the floor)

- Taking in carts and making sure parking lot looks presentable

• Greeted customers in a friendly manner

• Assisted an average of 60 customers per day

• Answered customer questions

• Responsible for resolving all customer complaints

• Communicated with customers over the phone

• Processed customer transactions

• Handled returns and exchanges

• Maximized sales transactions

• Restocked merchandise

• Monitored inventory

• Organized new merchandise

• Helped ensure customer satisfaction

• Responsible for general cleaning

Education

Associate's degree in Clinical Psychology

Santiago Canyon College - Orange, CA

August 2019 to December 2021

Associate's degree in Behavioral Psychology

Norco College - Norco, CA

September 2016 to June 2018

High school diploma or GED in GED

Centennial High School - Corona, CA

September 2004 to June 2007

Skills

• Excellent communication skills

• Has experience working with individuals with special needs

• Quick learner

• Flexible

• Anatomy knowledge

• Medical terminology

• Analysis skills

• Documentation review

• Customer service

• Computer skills

• Front desk

• Medical receptionist

• Administrative experience

• Office experience

• Medical scheduling

• Medical records

• Multi-line phone systems

• Typing

• Computer literacy

• Organizational skills

• Clerical experience

• Phone etiquette

• Time management

• Medicare

• Medical billing

• Insurance verification

• Word processing

• Filing

• 10 key typing

• Order entry

• Computer operation

• Medical office management

• Office management

• Calendar management

• Schedule management

• ICD-10

• CPT Coding

• Medical Coding

• EMR Systems

• Physiology Knowledge

• Data Entry

• HIPAA

• ICD-9

• Epic

• Guest Relations Experience

• Applied behavior analysis

• Working with people with developmental disabilities

• Working with people with disabilities

• Pediatrics

• Experience with children

• Bilingual

• Working with people with autism

• EHR systems

• Microsoft Excel

• Microsoft Office

• Medical terminology

• EMR systems

• Microsoft Outlook

• Microsoft Word

• Multilingual

• Medical office experience

• Management

• Organizational management

• Childcare

• Patient assessment

• Diagnostic evaluation

• Behavioral health

• Care plans

• Discharge planning

• Intake

• Case management

• Communication skills

• Analysis skills

• HCPCS

• Medical coding

• Anatomy knowledge

• Windows

• Physiology knowledge

• CPT coding

• Presentation skills

• Records management

• Health information management

• English

• Supervising experience

• Sales

• Medication administration

• Primary care

• Clinic

• Ambulatory surgery center

• Urgent care center

• Personal assistant experience

• Microsoft Outlook Calendar

• Community health center

• Behavioral therapy

• Infants

• Infant care

• Toddler care

• Documentation review

• Laboratory experience

• Otolaryngology

• Surgery

• ICD coding

• Vital signs

• Time management

• Office management

• Customer service

• Patient care

• QuickBooks

• Insurance verification

• Medical billing

• Critical care experience

• ICU experience

• Acute care

• Computer networking

• Medical collection

• Conflict management

• Medical records

• Ophthalmology

• Occupational health

• Personal injury law

• Medical sales

• Spanish

• Organizational skills

• Behavior management

Languages

• Gujarati - Fluent

• Hindi - Fluent

Certifications and Licenses

Food Handler Certification

Driver's License

First Aid Certification

Contact this candidate