Dylena Henry
***********@*****.***
OBJECTIVE
Detail oriented and compassionate medical assistant seeking to leverage clinical skills and administrative expertise to provide high quality patient care and support healthcare professionals in a dynamic medical setting.
SKILLS / FUNCTIONAL SUMMARY
Strong organizational and customer skills
Trained in adult and infant injections: Intradermal, Subcutaneous, and Intramuscular injections
Mastered patient intake and assessment, SOAP notes, and EMR system
Trained in various venipuncture techniques: ETS, Butterfly System, Hypodermic Needle
Skilled in capillary collections for infants and POCT analyzers
Trained in specimen processing and preparation, aliquoting specimens, centrifuging, and handling
Possess excellent verbal and written communication skills
Skilled in collecting blood in the correct order of draw and knowledge of laboratory test and the corresponding tubes
EKG lead placement for 3, 5, and 12 lead EKG’s
EMPLOYMENT
Bedford Internal Medicine August 2024- Current
Medical Assistant
Proficiently provided care to patients, including obtaining vital signs, preparing patients for exams and assisting with procedures
Maintaining patient records, including entering patient information, updating charts and documenting treatments
Performed administrative tasks such as scheduling appointments, managing records, and billing and insurance claims
Authorize drug prescriptions and provide prescriptions information to pharmacies
Keller Family Medical Center November 2022- June 2023
Medical Assistant
Proficiently provided care to patients, including obtaining vital signs, preparing patients for exams and assisting with procedures
Maintaining patient records, including entering patient information, updating charts and documenting treatments
Performed administrative tasks such as scheduling appointments, managing records, and billing and insurance claims
Authorize drug prescriptions and provide prescriptions information to pharmacies
ARO March 2021 – April 2023
Customer Service Representative
Maintains database by entering new and updated customer and account information
Prepares source data for computer entry by compiling and sorting information
Establishes entry priorities
Experience with Microsoft Word and Excel
Superior Air Parts Feb. 2020 – April 2021
Package Handler
Select and prepare items for delivery and shipment
Scan and sort each item for processing
Maintain a database and enter product information
Prepare all areas for the next shift
FedEx Ground May 2017 – Feb. 2020
Package Handler
Sorts packages and stacks them on pallets
Adheres to all warehouse safety guidelines
Reports any issues to the warehouse manager
Follows written and verbal instructions from the warehouse manager
EDUCATION
Medical Career Training, Bedford, TX
Certified Clinical Medical Assistant - 2023
Dunbar Struggs High School
High School Diploma - 1991
CERTIFICATIONS HELD
Certified Clinical Medical Assistant - # D3K5E2M6
Certified Phlebotomy Technician - # M3F6J2P4
BLS and Healthcare Provider (CPR and AED)