Heather Beardsley

*** ******* ***

HOOVEN, Ohio *5033

513-***-****

ad4sgb@r.postjobfree.com

Objective

Scheduler/Dispatch with over 10 years of experience in the transportation sector, specializing in efficient call prioritization, route scheduling, and fleet management to ensure timely and safe client transportation. Demonstrates exceptional problem-solving. critical thinking, and leadership skills. complemented by proficiency in computer-aided dispatching programs. Adept at supervising teams and fostering a collaborative work environment to meet and exceed operational goals.

Work Experience

Dispatcher/ Scheduler

5/2021 - 3/2024 Meda-Care Transportation, Cincinnati, Ohio

Prioritize 30+calls per day and assist drivers in order to effectively dispatch trip to correct route based on client and providers

specific needs in real time environment.

Read maps, routes and caller information to assist driver transporting clients.

Report and document information for management and providers.

Dispatch Supervisor/Scheduler/Fleet Assistant

10/2014 - 4/2021 Universal Transportation, West Chester, Ohio

Dispatch and schedule routes for non emergency transportation of clients to medical appointments, schools and day programs.

Responsible for answering calls from drivers and providers and exchanging information to safely and timely transport individuals

and specific needs

Supervise drivers and assist with their daily schedules

Organized and tracked fleet with shop manager

Scheduled maintenance for vehicles when needed

Education

GED, Hamilton, Ohio

Vocational

Skills

Clear communication Written and Verbal Critical Thinking Leadership Organization Problem Solving Time Management

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