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Zahra Kasaei Resume.pdf Ly.

Zahra “Zari” Kasaei

**** ******** *** 770-***-****

Acworth, GA 30102 ad4sep@r.postjobfree.com

Objective

Entrepreneurial former fine rugs business owner with 9 years of experience running the day-to-day operations of a

business that generated over $800,000 in annual revenue. I am seeking to leverage my skills in customer service into a

new career opportunity where I can contribute effectively and continue to grow professionally.

PROFESSIONAL EXPERIENCE

Uber Eats ‘Adanta, GA

Driver January 2024 - Present

© Successfully completed over 100 deliveries while maintaining a 5-star rating,

© Ensured timely and accurate deliveries by utilizing efficient route planning and navigating apps.

© Provided friendly and professional service to customers, addressing inquiries and concerns promptly.

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Maintained cleanliness and organization of delivery vehicle, ensuring compliance with hygiene standards.

© Demonstrated flexibility and adaptability in handling varied delivery locations and traffic conditions.

MLR. Rugs Inc. Adlanta, GA

Ouner / President February 2014 - October 2023

© Successfully launched and managed a fine rugs business, overseeing all aspects of operations, including

attending antique shows across the country, sales, inventory management, marketing, and customer relations.

© Built and maintained strong relationships with suppliers, negotiating favorable terms and ensuring quality

products for customers.

© In-tune with market trends to ensure inventory and product offering was in line with customer tastes and

expectations

© Developed and implemented effective marketing strategies, including social media campaigns, email marketing,

and participation in trade shows, resulting in increased brand visibility and sales.

© Provided exceptional customer service, assisting clients in selecting the perfect rugs to suit their needs and

preferences.

© High level of customer service resulted in the business growing by referrals.

© Over the years, 80% of clients were returning clients because of the high level of service and the high quality of

product.

Marshall's Alpharetta, GA

Customer Service Associate September 2013 - September 2014

© Greeted customers upon entry and provided assistance as needed throughout their shopping experience.

© Processed transactions accurately and efficiently using POS systems, handling cash, credit, and debit

transactions.

© Addressed customer inquiries and concerns in a courteous and professional manner, striving to exceed their

expectations

© Assisted in maintaining a clean and organized store environment, including restocking merchandise and

organizing displa

© Collaborated with team members to ensure smooth operations and provided support as needed.

Professional Nanny Alpharetta, GA

March 2012 - May 2013

© Cared for an cight year old child on a full time basis, ensuring his safety, health, and well-being,

© Engaged the child in age-appropriate activities, including arts and crafts, outdoor play, and educational games,

fostering his creativity and intellectual growth.

© Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences as needed.

© Established open communication with parents, providing regular updates on the child’s progress, behavior, and

daily activities.

SPA Du Jour Alpharetta, GA

Professional Hairstylist October 2003 - February 2006

© Provided personalized hair styling services to clients, including consultations, haircuts, coloring, and styling,

ensuring their satisfaction and repeat business.

© Demonstrated expertise in various cutting techniques, including precision cutting, layering, and texturizing, to

achieve desired looks for diverse clientele.

© Build and maintain strong client relationships through effective communication, attentive service, and

personalized recommendations.

© Collaborated with salon team members to uphold high standards of cleanliness, professionalism, and customer

service, contributing to a positive salon atmosphere.

Education

Isfahan University Isfahan, Iran

© Bachelor of Arts - Psychology 1989 - 1993

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