Johnny Grice
Baltimore, MD *****
************@*****.***
Seeking an entry-level position to begin my career in a high level professional environment. To secure employment with a reputable company, where I can utilize my skills Work Experience
Sales Representative
PepsiCo - Frederick, MD
November 2022 to February 2024
• Be knowledgeable about the product
• Identify prospective customers, lead generation and conversion
• Contact new and existing customers to discuss needs
• Emphasize the features of products to highlight how they solve customer problems
• Answer questions about the products
• Negotiate prices and terms and prepare sales agreements
• Collaborate with colleagues in many different sectors
• Maintain contact lists and follow up with customers to continue relationships Account Manager
Coca-Cola Consolidated, Inc. - Hanover, MD
June 2016 to November 2022
• Responsibilities • Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field Education
GED
Bccc
Skills
• Communication
• Leadership
• Adaptability
• Negotiation
• Relationship building
• Problem solving
• Project management
• Customer service
• Developing relationships
• Organizational skills
• Written and verbal communication
• Active listening
• Time management
• Teamwork
• Collaboration Skills
• Industry Knowledge
• Salesforce
Certifications and Licenses
Driver's License