Gabrielle Hall-Williams
ad4sd1@r.postjobfree.com
OBJECTIVE
Hard working motivated college student searching for a customer service oriented position in the customer service sector.
EDUCATION
I.T.T Technical Institute
A.A.S, Criminal Justice, September 2008-in progress G.P.A. 3.0
WORK EXPERIENCE
HSA Bank Milwaukee, WI
Position Call Center Rep 08/2015-Current
Working in a center taking inbound calls from current customer’s third parties and insurance companies and making outbound calls to current customers providing customer service assisting customers with their bank accounts helping with claims from their insurance companies that is linked to their HSA accounts and also help managing the account holder investment accounts.
Walmart
Position Seasonal Sales Person 10/2014-12/2014
Working the sales floor stocking items changing prices providing customer service. Duke's Expositions, LLC
Position: Seasonal Kid Ride Operator Location: North Freedom, Wisconsin 07/2014- 09/2014
Job Description
Working at a carnival operating a kid ride proving great customer service by helping kids on a ride and making sure they are safe on the ride also h with their parents with and questions they might have about the fair and the rides at the fair. Driveline Retail Services
Position: Team Lead Merchandiser Location: Milwaukee 12/2013-10/202014 Job description
Working doing merchandising resets, doing inventory at the stores i service, and sending over my hours and pictures to payroll for my merchandise team because i am a team leader after every project i complete a work order Winter Services
Position: Seasonal Call Center Representative Location: West Allis, WI 09/2013- 03/2014
Job description: Working in a call center providing customer service while taking inbound calls from the salt truck drives I was taking inbound calls from them when they called to clock and for work and when they called to clock out for work and verify their locations.
Vector Marketing
Position: Position Location: Mequon, WI 08/2012-08/2013 Job Description
Working in an office at the front desk taking inbound calls and making outbound calls. Setting up interviews for the sales representative's position. Everdry Waterproofing
Position: Telemarketing Location: Waukesha, WI 09/2012-07/2013 Job Description
Working in call center setting appointments for the sales team to go to customers home and do free inspection on in their basements to check for water damage. Budget Mobile
Position: Sales Person Location: Milwaukee, WI 12/2011-08/2012 Job Description
Provided great customer service I sold free government sales phones and I activated them as will.
Home Depot
Position: Vendor Location: Milwaukee, WI 08/2011-03/2012 Job Description
I put up the stock for the lumber department and do inventory for their lumber section. Providing great customer service.
Citi Trend
Position: Cashier Location: Milwaukee, WI 02/2012-08/2012 Job Description
Helped keep the Citi Trends brand experience consistent, Positive, and welcoming by Responding quickly and responsively to customers' needs in the
Areas of cash transactions and Stocking items
Family Dollar
Position: Cashier Location: Milwaukee, WI 06/2009-02/2010 Job description
Helped keep the Family Dollar brand experience consistent, positive, and welcoming by Responding quickly and responsively to customers' needs in the areas of cash transactions and
Merchandise logistics.
Pick N Save
Position: Cashier Location: Milwaukee, WI 07/2008-04/2010 Job Description
Provided customer oriented service, completed cash register transactions, and stocked Merchandise in order to create a positive shopping experience for customers. Journal Sentinel
Position: Sales Person Location: Milwaukee, WI 12/2007-07/2008 Job Description
Delivered and sold newspapers to subscribers along a prescribed route and collected Money periodically. Kept records of accounts. Contacted prospective subscribers along route to
Solicit subscriptions. Attended training sessions to learn selling techniques. Vector Marketing
Position: Telemarketing Location: Milwaukee, WI 12/06-04/08 Job Description
Making outbound calls and taking inbound calls in a call center explaining about booking appointments to sales vector marketing Cutco knives sets. Bartender on the Go
Position: Server Location: Milwaukee, WI 01/2007-11/2008 Job Description
Mixed ingredients to prepare cocktails and other drinks, collected payment and operated cash
Register, served food to customers seated at the bar, checked identification of customers to make
Sure they meet age requirements for purchase of alcohol and tobacco products, ordered supplies
From outside vendors, performed physical activities, monitored and maintained an inventory of
Supplies.
COMPUTER SKILLS
Microsoft, Word, Excel, Access, and PowerPoint
References
Available upon request