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Customer Service Call Center

Location:
Milwaukee, WI
Posted:
April 04, 2024

Contact this candidate

Resume:

Gabrielle Hall-Williams

414-***-****

ad4sd1@r.postjobfree.com

OBJECTIVE

Hard working motivated college student searching for a customer service oriented position in the customer service sector.

EDUCATION

I.T.T Technical Institute

A.A.S, Criminal Justice, September 2008-in progress G.P.A. 3.0

WORK EXPERIENCE

HSA Bank Milwaukee, WI

Position Call Center Rep 08/2015-Current

Working in a center taking inbound calls from current customer’s third parties and insurance companies and making outbound calls to current customers providing customer service assisting customers with their bank accounts helping with claims from their insurance companies that is linked to their HSA accounts and also help managing the account holder investment accounts.

Walmart

Position Seasonal Sales Person 10/2014-12/2014

Working the sales floor stocking items changing prices providing customer service. Duke's Expositions, LLC

Position: Seasonal Kid Ride Operator Location: North Freedom, Wisconsin 07/2014- 09/2014

Job Description

Working at a carnival operating a kid ride proving great customer service by helping kids on a ride and making sure they are safe on the ride also h with their parents with and questions they might have about the fair and the rides at the fair. Driveline Retail Services

Position: Team Lead Merchandiser Location: Milwaukee 12/2013-10/202014 Job description

Working doing merchandising resets, doing inventory at the stores i service, and sending over my hours and pictures to payroll for my merchandise team because i am a team leader after every project i complete a work order Winter Services

Position: Seasonal Call Center Representative Location: West Allis, WI 09/2013- 03/2014

Job description: Working in a call center providing customer service while taking inbound calls from the salt truck drives I was taking inbound calls from them when they called to clock and for work and when they called to clock out for work and verify their locations.

Vector Marketing

Position: Position Location: Mequon, WI 08/2012-08/2013 Job Description

Working in an office at the front desk taking inbound calls and making outbound calls. Setting up interviews for the sales representative's position. Everdry Waterproofing

Position: Telemarketing Location: Waukesha, WI 09/2012-07/2013 Job Description

Working in call center setting appointments for the sales team to go to customers home and do free inspection on in their basements to check for water damage. Budget Mobile

Position: Sales Person Location: Milwaukee, WI 12/2011-08/2012 Job Description

Provided great customer service I sold free government sales phones and I activated them as will.

Home Depot

Position: Vendor Location: Milwaukee, WI 08/2011-03/2012 Job Description

I put up the stock for the lumber department and do inventory for their lumber section. Providing great customer service.

Citi Trend

Position: Cashier Location: Milwaukee, WI 02/2012-08/2012 Job Description

Helped keep the Citi Trends brand experience consistent, Positive, and welcoming by Responding quickly and responsively to customers' needs in the

Areas of cash transactions and Stocking items

Family Dollar

Position: Cashier Location: Milwaukee, WI 06/2009-02/2010 Job description

Helped keep the Family Dollar brand experience consistent, positive, and welcoming by Responding quickly and responsively to customers' needs in the areas of cash transactions and

Merchandise logistics.

Pick N Save

Position: Cashier Location: Milwaukee, WI 07/2008-04/2010 Job Description

Provided customer oriented service, completed cash register transactions, and stocked Merchandise in order to create a positive shopping experience for customers. Journal Sentinel

Position: Sales Person Location: Milwaukee, WI 12/2007-07/2008 Job Description

Delivered and sold newspapers to subscribers along a prescribed route and collected Money periodically. Kept records of accounts. Contacted prospective subscribers along route to

Solicit subscriptions. Attended training sessions to learn selling techniques. Vector Marketing

Position: Telemarketing Location: Milwaukee, WI 12/06-04/08 Job Description

Making outbound calls and taking inbound calls in a call center explaining about booking appointments to sales vector marketing Cutco knives sets. Bartender on the Go

Position: Server Location: Milwaukee, WI 01/2007-11/2008 Job Description

Mixed ingredients to prepare cocktails and other drinks, collected payment and operated cash

Register, served food to customers seated at the bar, checked identification of customers to make

Sure they meet age requirements for purchase of alcohol and tobacco products, ordered supplies

From outside vendors, performed physical activities, monitored and maintained an inventory of

Supplies.

COMPUTER SKILLS

Microsoft, Word, Excel, Access, and PowerPoint

References

Available upon request



Contact this candidate