Contact

Skills

Work History

V

ANN MCNEELY

Ambitious AR Specialist with more than 15 years of experience in debt collection and collections processing. Successful in following up on past due accounts and recouping unpaid balances. Outstanding negotiator skillful in creating manageable repayment plans to reduce debt. Address

FT MYERS, Florida 33907

Phone

239-***-****

E-mail

ad4sc8@r.postjobfree.com

Insurance

Verification

Accounts

Receivable

Management

Insurance

Understandin

g

Stress

Tolerance

HIPAA

Compliance

Medical

Billing

Knowledge

Data Entry

Proficiency

Medical Billing and Collections Specialist

SURGICAL SPECIALISTS OF SW FLORIDA, 6821

PALISADES PARK CT, ST1 FT MYERS, FL 33912

Compiled and tracked outstanding balances

owed to medical facilities.

Logged charges and payments within [Software].

Processed online and paper appeal submissions

and refund requests.

Corrected, completed and processed claims for

multiple payer codes.

Processed billing calls and answered questions

from patients and third-party carriers.

Monitored outstanding invoices and performed

collections duties.

Maintained accurate records of customer

payments.

Processed payment via telephone and in person

with focus on accuracy and efficiency.

Audited and corrected billing and posting

documents for accuracy.

Utilized various software programs to process

customer payments.

Created improved filing system to maintain

secure client data.

Used data entry skills to accurately document

and input statements.

Produced and mailed monthly statements to

customers and assisted with related requests for

information and clarification.

Entered invoices requiring payment and

2023-07 -

Current

Customer

Service

Collections

Processing

Financial

Reporting

disbursed amounts via check, electronic transfer

or bank draft.

Reconciled accounts receivable to general

ledger.

Collaborated with customers to resolve disputes.

Responded to customer concerns and questions

on daily basis.

Accounts Receivable Specialist

Integra Connect, 2160 Colonial Blvd, Ft Myers, FL

33907

Reconciled accounts receivable ledger to verify

payments and resolve variances.

Contacted clients with past due accounts to

formulate payment plans and discuss

restructuring options.

Identified, researched, and resolved billing

variances to maintain system accuracy and

currency.

Prepared and mailed invoices to customers,

processed payments, and documented account

updates.

2021-01 -

2023-07

Accounts Receivable and Billing

ClerkGene

Genesis Healthcare System, 2700 Colonial Blvd, Ft

Myers, FL 33907

Prepared and mailed invoices to customers,

processed payments, and documented account

updates.

Identified, researched, and resolved billing

variances to maintain system accuracy and

currency.

Contacted clients with past due accounts to

formulate payment plans and discuss

restructuring options.

Submitted cash and check deposits and

generated cash receipts to record money

received.

Reviewed accounts on monthly basis to assess

aging and pursue collection of funds.

2016-01 -

2021-01

Education

Reconciled accounts receivable ledger to verify

payments and resolve variances.

Developed and implemented strategies to

improve collection processes and reduce

overdue payments.

Negotiated payment arrangements with

customers to establish timely receipt of payments. Medical Insurance Coding

Seminole State College of Florida - Sanford, FL

High School Diploma

Titusville High School - Titusville, FL

Contact this candidate