Contact
Skills
Work History
V
ANN MCNEELY
Ambitious AR Specialist with more than 15 years of experience in debt collection and collections processing. Successful in following up on past due accounts and recouping unpaid balances. Outstanding negotiator skillful in creating manageable repayment plans to reduce debt. Address
FT MYERS, Florida 33907
Phone
*********@*****.***
Insurance
Verification
Accounts
Receivable
Management
Insurance
Understandin
g
Stress
Tolerance
HIPAA
Compliance
Medical
Billing
Knowledge
Data Entry
Proficiency
Medical Billing and Collections Specialist
SURGICAL SPECIALISTS OF SW FLORIDA, 6821
PALISADES PARK CT, ST1 FT MYERS, FL 33912
Compiled and tracked outstanding balances
owed to medical facilities.
Logged charges and payments within [Software].
Processed online and paper appeal submissions
and refund requests.
Corrected, completed and processed claims for
multiple payer codes.
Processed billing calls and answered questions
from patients and third-party carriers.
Monitored outstanding invoices and performed
collections duties.
Maintained accurate records of customer
payments.
Processed payment via telephone and in person
with focus on accuracy and efficiency.
Audited and corrected billing and posting
documents for accuracy.
Utilized various software programs to process
customer payments.
Created improved filing system to maintain
secure client data.
Used data entry skills to accurately document
and input statements.
Produced and mailed monthly statements to
customers and assisted with related requests for
information and clarification.
Entered invoices requiring payment and
2023-07 -
Current
Customer
Service
Collections
Processing
Financial
Reporting
disbursed amounts via check, electronic transfer
or bank draft.
Reconciled accounts receivable to general
ledger.
Collaborated with customers to resolve disputes.
Responded to customer concerns and questions
on daily basis.
Accounts Receivable Specialist
Integra Connect, 2160 Colonial Blvd, Ft Myers, FL
33907
Reconciled accounts receivable ledger to verify
payments and resolve variances.
Contacted clients with past due accounts to
formulate payment plans and discuss
restructuring options.
Identified, researched, and resolved billing
variances to maintain system accuracy and
currency.
Prepared and mailed invoices to customers,
processed payments, and documented account
updates.
2021-01 -
2023-07
Accounts Receivable and Billing
ClerkGene
Genesis Healthcare System, 2700 Colonial Blvd, Ft
Myers, FL 33907
Prepared and mailed invoices to customers,
processed payments, and documented account
updates.
Identified, researched, and resolved billing
variances to maintain system accuracy and
currency.
Contacted clients with past due accounts to
formulate payment plans and discuss
restructuring options.
Submitted cash and check deposits and
generated cash receipts to record money
received.
Reviewed accounts on monthly basis to assess
aging and pursue collection of funds.
2016-01 -
2021-01
Education
Reconciled accounts receivable ledger to verify
payments and resolve variances.
Developed and implemented strategies to
improve collection processes and reduce
overdue payments.
Negotiated payment arrangements with
customers to establish timely receipt of payments. Medical Insurance Coding
Seminole State College of Florida - Sanford, FL
High School Diploma
Titusville High School - Titusville, FL