Dental Assistant Front Desk

GAIL THICKLEN

*************@*****.*** • 414-***-**** • Milwaukee, WI 53218

RELEVANT SKILLS

• Compassionate, caring and understanding patient's needs.

• Good communication skills

• Very strong work ethic.

• Leadership skills

EDUCATION AND TRAINING

Phlebotomy Technician Graduated: Feb 2024

New Beginnings Adult Learning Center Milwaukee, WI Heartsaver First Aid CPR AED Graduated: Oct 2022

ALLIED 100 LLC Milwaukee WI

Dental Assistant Graduated: Aug 2012

Everest College Milwaukee, WI

EMPLOYMENT HISTORY

Front Desk Receptionist Sep 2023 - Present

Whimsikidz 11747 W North Ave, Wauwatosa Wi

• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

• Hear and resolve complaints from customers or the public.

• Perform administrative support tasks, such as proofreading, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

Dental Assistant (DA) Nov 2019 - Sep 2020

Dental Associates Milwaukee, WI 53222

• Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.

• Record treatment information in patient records.

• Expose dental diagnostic x-rays

• Provide postoperative instructions prescribed by dentist.

• Instruct patients in oral hygiene and plaque control programs. Lead Dental Assistant Mar 2017 - Sep 2019

Evolution Dental Care Milwaukee, WI 53222

• Make preliminary impressions for study casts and occlusal registrations for mounting study casts.

• Pour, trim, and polish study casts.

• Fabricate temporary restorations or custom impressions from preliminary impressions.

• Clean and polish removable appliances.

• Clean teeth, using dental instruments.

Dental Assistant (DA) Aug 2012 - Mar 2017

DentalWorks Greenfield Wi 53220

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Encouraging and building mutual trust, respect, and cooperation among team members. Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Clean dental equipment.

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