SHELIA FORD

ad4sb5@r.postjobfree.com 256-***-**** Bowling Green, KY 42101

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Skills

Performance Improvement

Operations Monitoring

Team Motivation

Guest Service

Work Delegation

Conflict Resolution

Team Supervision

Issue Resolution

Client Service

Flexible Schedule

Verbal and Written Communication

Diplomatic and Fair

Employee Attendance Monitoring

Quality Inspections

Security Procedures Adherence

Creative Problem-Solving

Staff Supervision

Positive Attitude

Cash Handling

Assigning Work

Team Collaboration and Leadership

Shift Paperwork Completion

Training Assistance

Team Leadership

Experience

Kobe aluminum Bowling Green, KY

Shift Lead

11/2022 - Current

Assisted in the training of new employees.

Monitored employee performance and provided feedback on areas for improvement.

Maintained line and use of chemicals to run the etching process

Ensured that all safety protocols were followed at all times.

Created weekly staff schedules to ensure adequate coverage.

Provided guidance and support to other team members as needed.

Performed administrative tasks including filing documents, data entry.

Coached and trained employees and managed daily work assignments to enhance operations.

Delegated tasks to employees and monitored activities and task completion.

Kronospan Eastaboga, AL

Lead Driver

03/2017 - 10/2023

Supervised and trained new drivers in safe driving techniques and company policies.

Ensured that all vehicles were inspected and maintained properly.

Organized the delivery of goods to customers on time with a focus on customer satisfaction.

Monitored driver performance, providing feedback when necessary.

Investigated any incidents or accidents involving drivers or vehicles.

Assisted drivers with troubleshooting mechanical issues with vehicles.

Maintained accurate records of deliveries, pickups, mileage, fuel consumption, and other related information.

Performed administrative tasks such as scheduling shifts for drivers, processing payroll.

Participated in safety drills to ensure that all personnel are prepared in case of an emergency.

Completed pre- and post-trip inspections of assigned equipment and vehicles.

Organized schedules and reviewed performance of team of [Number] drivers.

Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.

Vijon inc Murfreesboro, TN

Production Worker

10/2015 - 11/2016

Operated forklift to move materials and finished products within warehouse.

Loaded and unloaded delivery trucks with pallet jacks and hand carts.

Inspected product quality prior to packaging and shipment.

Maintained inventory of raw materials, tools, parts, supplies, and finished goods.

Performed minor repairs on machinery as needed.

Followed safety protocols while operating machines and equipment.

Monitored production line operations to ensure efficiency and accuracy.

Identified defective parts or components and removed them from production line.

Reported any issues to supervisor immediately for resolution.

Verified accuracy of finished products against work orders or blueprints.

Conducted routine maintenance checks on all machinery used in the production line.

Cleaned up work area at end of shift to maintain safe working environment.

Examined final products for conformance with quality and design standards.

Moved items between machines, conveyors and transport equipment to meet production needs.

Operated trucks, forklifts and lifts following safety protocols to minimize accidents.

Helped achieve team goals by rotating production lines and daily duties to meet demand.

Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.

Hand-assembled needed parts with bolts and screws.

Schneider Electric Murfreesboro, TN

Production Operator

06/2015 - 02/2016

Performed regular inspections of production machinery to ensure optimal performance.

Maintained accurate logs and records of production output, quality control tests, and other related activities.

Followed detailed instructions for operating complex manufacturing equipment in a safe manner.

Adjusted machine settings as necessary to meet customer specifications for product size or shape.

Utilized hand tools such as drills, saws, grinders. to perform assembly operations on components parts.

Assisted in troubleshooting mechanical problems encountered during production runs.

Moved items between machines, conveyors and transport equipment to meet production needs.

Attended regular training sessions to increase machine operating skills.

Assisted assessment of finalized product development to maintain QC standards.

Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.

Johnson Controls Murfreesboro, TN

Production Operator

10/2010 - 06/2014

Performed regular inspections of production machinery to ensure optimal performance.

Maintained accurate logs and records of production output, quality control tests, and other related activities.

Followed detailed instructions for operating complex manufacturing equipment in a safe manner.

Inspected product quality prior to packaging and shipment.

Assisted in setting up production lines for manufacturing processes.

Performed minor repairs on machinery as needed.

Followed safety protocols while operating machines and equipment.

Monitored production line operations to ensure efficiency and accuracy.

Reported any issues to supervisor immediately for resolution.

Conducted routine maintenance checks on all machinery used in the production line.

Cleaned up work area at end of shift to maintain safe working environment.

Adhered strictly to established guidelines and procedures while performing duties.

Set up and operated production equipment according to daily work orders and safety procedures.

Examined final products for conformance with quality and design standards.

Moved items between machines, conveyors and transport equipment to meet production needs.

Recorded inspection results after production runs.

Helped achieve team goals by rotating production lines and daily duties to meet demand.

Hand-assembled needed parts with bolts and screws.

Classified defects from finished orders for record tracking and statistics.

Silgan Franklin, KY

Production Associate

10/2007 - 10/2009

Assisted in the preparation of production orders, ensuring accuracy and efficiency.

Monitored and adjusted production processes to ensure quality standards were met.

Collaborated with team members to identify and resolve production issues in a timely manner.

Performed routine maintenance on equipment used in the production process.

Communicated with other departments to coordinate activities related to product delivery.

Maintained accurate records of materials used in the production process.

Trained new employees on proper use of machinery, safety protocols, and quality control procedures.

Provided support to supervisors by completing paperwork, organizing files, and scheduling meetings.

Ensured compliance with company policies and governmental regulations at all times.

Completed product assembly according to standardized procedures.

Diligently maintained safety and quality standards.

Moved items between machines, conveyors and transport equipment to meet production needs.

Used hand and power tools to perform operational and routine tasks.

Wrapped items, placed in boxes and added proper labeling to prepare for shipment.

Used company tracking system to locate and pick merchandise to fulfill daily customer orders.

Set up and operated production machinery according to company's specific standards and protocols.

Unloaded and sorted products and transported items to proper locations.

Weighed and loaded orders according to project specifications.

Operated trucks, forklifts and lifts following safety protocols to minimize accidents.

Received incoming shipments and reviewed contents against purchase order for accuracy.

Monitored production line, watching for pile-ups or jams.

Produced quality products by palletizing, packaging and assembling finished items.

Met or exceeded target for on-time customer shipments.

Used hand trucks and forklifts to unload, load and transport items.

Calibrated machines to adhere to quality standards and maintain required productivity levels.

Murfreesboro City Schools Murfreesboro, TN

Production Worker

10/2007 - 10/2008

Operated forklift to move materials and finished products within warehouse.

Loaded and unloaded delivery trucks with pallet jacks and hand carts.

Inspected product quality prior to packaging and shipment.

Maintained inventory of raw materials, tools, parts, supplies, and finished goods.

Performed minor repairs on machinery as needed.

Monitored production line operations to ensure efficiency and accuracy.

Verified accuracy of finished products against work orders or blueprints.

Roadway Chicago, IL

Driver

11/1995 - 06/2006

Delivered packages to customers in a timely and efficient manner.

Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.

Maintained accurate logs of vehicle inspections and repair status.

Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.

Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

Verified the contents of inventory loads against shipping papers.

Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.

Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.

Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.

Participated in training sessions regarding safe driving practices and defensive driving techniques.

Adhered to company policies and procedures related to safety and security standards.

Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.

Delivered goods and services to customers on time and in excellent condition.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Performed pre-trip inspection checks and reported problems to supervisor.

Achieved consistently high customer scores due to exceptional service.

Verified loads against bill of lading to identify and correct discrepancies.

Inspected vehicle before and after every trip to assess performance and maintenance requirements.

Demonstrated professional conduct with clients to deliver outstanding customer service.

Education and Training

Murfreesboro Fire Department Murfreesboro, TN

Hazardous Material Badge in Hazardous Materials

09/2007

American Truck Driving School Nashville, TN

Hazardous Materials Cdl

11/1995

Edmonson County High School Brownsville, KY

High School Diploma

06/1984

Draughons Business Coy Bowling Green, KY

Some College (No Degree) in Business Management

Major in [Subject]

Business Management and computer programming

Completed professional development in [Subject]

President of student body

90 colleges hrs

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