Katrina Botte

Clarksville, TN

ad4s9z@r.postjobfree.com

+1-615-***-****

Energetic restaurant professional effective at handling high workloads in fast-paced environments. Greet guests and serve all needs with friendly, fast support. Satisfy customers and bring in repeat business by working well with front- and back-of-house teams. Personable Restaurant professional skilled in maintaining efficiency, accuracy, and friendly demeanor in high-volume environments. Works collaboratively with FOH and BOH crew to support seamless restaurant operations. Memorizes menu offerings, makes catered recommendations, and fulfills special requests to drive guest engagement and satisfaction. Authorized to work in the US for any employer

Work Experience

Fraud Analyst

CBE Companies - Clarksville, TN

May 2023 to Present

Manager

Sonic Drive-In - Clarksville, TN

May 2019 to August 2023

• Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors throughout each shift.

• Supported crew members by cross-training in multiple positions to easily step in and fill needs.

• Met daily goals through collaboration with managers and fellow crew members.

• Connected customers and promoted company loyalty with friendly conversation.

• Prepared foods according to menu standards, safety policies, and company policies LNP analyst

CBE Companies - Clarksville, TN

April 2022 to May 2023

• Met deadlines while maintaining high-quality deliverables.

• Identified ways to improve efficiency in operations and implemented process changes.

• Troubleshot minor problems and reported larger technical issues.

• Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Focused on learning new skills and staying updated with industry changes.

• Provided efficient and courteous service to customers at all times.

• Worked with coworkers to complete tasks.

• Participated in ongoing training to enhance own job skills and knowledge.

• Performed general maintenance and repair.

• Sought continuing education opportunities to stay current with industry trends.

• Responded quickly to meet customer needs and resolve problems.

• Managed and coordinated multiple projects while ensuring timely completion.

• Performed routine and scheduled maintenance services.

• Developed departmental objectives, budgets, policies, procedures and strategies.

• Committed to delivering excellent customer service while working in a fast-paced environment. Education

High school diploma

Rossview High School - Clarksville, TN

October 2020 to November 2020

Skills

• Food Service

• Food Preparation

• Serving Experience

• Retail sales

• Customer service

• Catering

• POS

• Host/Hostess

• Kitchen Experience

• Cashiering

• Busser

• Upselling

• Food Production

• Restaurant Experience

• Merchandising

• Cash Handling

• Food Safety

• Food Handling

• Shift Management

• Management

• Assistant manager experience

• Organizational skills

• Computer skills

• Communication skills

• Typing

• Customer service

• Serving

• Retail sales

• Cash register

• Restaurant experience

• Food handling

• Shift management

Certifications and Licenses

Katrina Botte

May 2023 to May 2031

Driver's License

CNA

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